Stochastic bounds for heterogeneous-server queues with Erlang service times
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This paper establishes stochastic bounds for the phasal departure times of a heterogeneous-server queue with a recurrent input and Erlang service times. The multi-server queue is bounded by a simple GI/E/1 queue. When the shape parameters of the Erlang service-time distributions of different servers are the same, these relations yield two-sided bounds for customer waiting times and the queue length, which can in turn be used with known results for single-server queues to obtain characterizations of steady-state distributions and heavy-traffic approximations.
1974 ◽
Vol 11
(04)
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pp. 785-796
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1994 ◽
Vol 31
(A)
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pp. 131-156
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Heavy traffic results for single-server queues with dependent (EARMA) service and interarrival times
1980 ◽
Vol 12
(02)
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pp. 517-529
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2013 ◽
Vol 756-759
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pp. 2470-2474
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2021 ◽
Vol 15
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pp. 1730-1736
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