Queueing Models for Out-Patient Appointment Systems -- A Case Study

1991 ◽  
Vol 42 (9) ◽  
pp. 733 ◽  
Author(s):  
M. Brahimi ◽  
D. J. Worthington
Keyword(s):  
Queueing Models ◽  
Patient Appointment

scholarly journals Integrated scheduling of tasks and gynecologists to improve patient appointment scheduling; a case study

2018 ◽  
Vol 16 ◽  
pp. 10-19 ◽  
Author(s):  
N.M. van de Vrugt ◽  
S.T. Luen-English ◽  
W.A.P. Bastiaansen ◽  
S. Kleinluchtenbeld ◽  
W.T.P. Lardinois ◽  
...  
Keyword(s):  
Appointment Scheduling ◽  
Integrated Scheduling ◽  
Patient Appointment ◽  
Improve Patient ◽  
Patient Appointment Scheduling

scholarly journals Measuring the effectiveness of patient-chosen reminder methods in a private orthodontic practice

2018 ◽  
Vol 88 (3) ◽  
pp. 314-318 ◽  
Author(s):  
Lauren M. Wegrzyniak ◽  
Deborah Hedderly ◽  
Kishore Chaudry ◽  
Prashanti Bollu
Keyword(s):  
Descriptive Statistics ◽  
Phone Call ◽  
Retrospective Case ◽  
Patient Appointment ◽  
Using Data ◽  
Retrospective Case Study ◽  
E Mail ◽  
Office Location ◽  
Patient Attendance

ABSTRACTObjective:To evaluate the effectiveness of patient-chosen appointment reminder methods (phone call, e-mail, or SMS text) in reducing no-show rates.Materials and Methods:This was a retrospective case study that determined the correlation between patient-chosen appointment reminder methods and no-show rates in a private orthodontic practice. This study was conducted in a single office location of a multioffice private orthodontic practice using data gathered in 2015. The subjects were patients who self-selected the appointment reminder method (phone call, e-mail, or SMS text). Patient appointment data were collected over a 6-month period. Patient attendance was analyzed with descriptive statistics to determine any significant differences among patient-chosen reminder methods.Results:There was a total of 1193 appointments with an average no-show rate of 2.43% across the three reminder methods. No statistically significant differences (P = .569) were observed in the no-show rates between the three methods: phone call (3.49%), e-mail (2.68%), and SMS text (1.90%).Conclusions:The electronic appointment reminder methods (SMS text and e-mail) had lower no-show rates compared with the phone call method, with SMS text having the lowest no-show rate of 1.90%. However, since no significant differences were observed between the three patient-chosen reminder methods, providers may want to allow patients to choose their reminder method to decrease no-shows.

The Genesis and Internal Dynamics of El Salvador's People's Revolutionary Army, 1970–1976

2014 ◽  
Vol 38 (01) ◽  
pp. 102-129
Author(s):  
ALBERTO MARTÍN ÁLVAREZ ◽  
EUDALD CORTINA ORERO
Keyword(s):  
Latin America ◽  
El Salvador ◽  
Early Years ◽  
Left Wing ◽  
Internal Dynamics ◽  
Internal Coherence ◽  
The 1960S

AbstractUsing interviews with former militants and previously unpublished documents, this article traces the genesis and internal dynamics of the Ejército Revolucionario del Pueblo (People's Revolutionary Army, ERP) in El Salvador during the early years of its existence (1970–6). This period was marked by the inability of the ERP to maintain internal coherence or any consensus on revolutionary strategy, which led to a series of splits and internal fights over control of the organisation. The evidence marshalled in this case study sheds new light on the origins of the armed Salvadorean Left and thus contributes to a wider understanding of the processes of formation and internal dynamics of armed left-wing groups that emerged from the 1960s onwards in Latin America.

Culture and the plasticity of perception

2020 ◽  
Vol 43 ◽  
Author(s):  
Michael Lifshitz ◽  
T. M. Luhrmann
Keyword(s):  
Cultural Context ◽  
Sensory Experience ◽  
Cultural Learning ◽  
The World

Abstract Culture shapes our basic sensory experience of the world. This is particularly striking in the study of religion and psychosis, where we and others have shown that cultural context determines both the structure and content of hallucination-like events. The cultural shaping of hallucinations may provide a rich case-study for linking cultural learning with emerging prediction-based models of perception.

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