Controlled queues in heavy traffic
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This paper studies a controlled queueing system in which the decisionmaker may change servers according to rules which depend only on the queue length. It is proved that for a given control policy a properly normalised sequence of these controlled queue length processes converges weakly to a controlled diffusion process as the queueing systems approach a state of heavy traffic.
1975 ◽
Vol 7
(03)
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pp. 656-671
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1998 ◽
Vol 12
(1)
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pp. 25-48
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