Social Exchange Theory as a Conceptual Framework for Teaching the Sociological Perspective

1991 ◽  
Vol 19 (2) ◽  
pp. 140 ◽  
Author(s):  
Jodi A. O'Brien ◽  
Peter Kollock
Keyword(s):  
Conceptual Framework ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Sociological Perspective ◽  
Framework For Teaching

scholarly journals The Jungle of Support: What Do We Really Mean When We Say “Residents’ Support”?

2020 ◽  
Vol 12 (18) ◽  
pp. 7795
Author(s):  
María Ángeles Plaza-Mejía ◽  
Nuria Porras-Bueno ◽  
David Flores-Ruiz
Keyword(s):  
Conceptual Framework ◽  
Social Exchange ◽  
Longitudinal Analysis ◽  
Social Exchange Theory ◽  
Reasoned Action ◽  
Exchange Theory ◽  
Three Dimensions ◽  
Generic Term ◽  
Proposed Model ◽  
Tourism Studies

The aim of this research is to provide a conceptual framework to facilitate the standardization of the concept of “residents’ support” in tourism studies. The model is designed to prevent ambiguity and confusion that may arise in the use of the generic term “residents’ support.” Social Exchange Theory and the Theory of Reasoned Action will be incorporated for the purposes of contextualizing the term “residents’ support” with respect to three dimensions: attitudinal, intentional, or behavioral. A longitudinal analysis of the term “residents’ support” will be conducted on the basis of the proposed model. Fifty-four articles published between 2004 and the first quarter of 2020 have been studied to classify the items used to create the construct of “residents’ support” in tourism studies and to draw conclusions about the work of scholars and tourism agents.

A framework of satisfaction for continually delivered business services

2016 ◽  
Vol 31 (1) ◽  
pp. 112-122 ◽  
Author(s):  
Elten Briggs ◽  
Timothy D. Landry ◽  
Patricia J. Daugherty
Keyword(s):  
Conceptual Framework ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Service Satisfaction ◽  
Exchange Relationship ◽  
Business Services ◽  
Content Type ◽  
Economic Satisfaction ◽  
Expectancy Disconfirmation

Purpose – The aim of this paper is to present a new framework for the evaluation of satisfaction in continually delivered business services (CDBS) contexts based on applicable theoretical perspectives and extant empirical research. Design/methodology/approach – The paper first describes and justifies the importance of the CDBS context. Then, a literature review of CDBS satisfaction research over the past ten years is presented and utilized in conjunction with theoretical insights from expectancy disconfirmation theory and social exchange theory to develop conceptual definitions, a general conceptual framework, and research propositions. Findings – The resulting conceptual framework focuses on global CDBS provider satisfaction as the outcome of three more specific satisfaction assessments: service satisfaction (driven by the actual performance of the service), economic satisfaction (driven by the customers’ economic outcomes from the exchange relationship) and social satisfaction (driven by the customers’ social outcomes and interactions in the exchange relationship). Originality/value – The study is the first to develop a framework of satisfaction for the CDBS context and presents propositions to guide future satisfaction research. The conceptual framework leverages insights from two existing models of satisfaction formation: expectancy disconfirmation (which provides deeper insight on service satisfaction) and social exchange theory (which provides deeper insights on social and economic satisfaction). The integration of these two models results in a more comprehensive view of satisfaction formation in the CDBS context than by using either model separately.

scholarly journals A Conceptual Framework Explaining the Impact of Perceived Career Growth and Organisational Justice on Intention to Stay Among City Traffic Police Lahore

2018 ◽  
Vol 7 (2.34) ◽  
pp. 22
Author(s):  
Sultan Adal Mehmood ◽  
Devika Nadarajah ◽  
Muhammad Saood Akhtar ◽  
Noor Ahmed Brohi ◽  
Mansoor Ahmed Khuhro
Keyword(s):  
Conceptual Framework ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Intention To Stay ◽  
Traffic Police ◽  
Organisational Justice ◽  
Career Growth ◽  
Conceptual Paper ◽  
The Impact

This paper presents the conceptual framework of intention to stay among City Traffic Police, Lahore.  The high turnover rate among city traffic police officers in Lahore has drawn the attention of the Government as well as academicians. It is believed that city traffic police in Lahore may feel there is limited prospects of career growth and may have negative perceptions on organisational justice. Nevertheless, this has yet to be examined in greater detail. Therefore, this conceptual paper offers a research opportunity to study the impact of perceived organisational justice and career growth on officer’s intention to remain in the organisation. Social exchange theory is applied to this framework. Following this conceptual paper, a full study will be carried out using quantitative research methods. It is hoped that the findings will benefit the City Traffic in Lahore and contribute to the body of knowledge on social exchange theory.  

scholarly journals GIVING IN AN ISLAMIC PERSPECTIVE

2020 ◽  
Vol 44 (1) ◽  
pp. 1
Author(s):  
Mohamad Isa Abd Jalil
Keyword(s):  
Conceptual Framework ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Consumer Behaviour ◽  
Empirical Studies ◽  
Exchange Theory ◽  
Conventional Theory ◽  
Religious Perspective ◽  
Systematic Data ◽  
Shed Light

<p><strong>Abstract:</strong> The purpose of this study is to shed light on the underlying concept of giving in the perspective of Islam. Methodologically, this study employs qualitative systematic data processing approach. The conceptual framework is developed from the Quran, Hadith, and the story of the Prophet and his companions. This study also refers to a conventional theory such as Altruism, Socially Consumer Behaviour, and Social Exchange Theory. Several previous empirical studies were also recorded to support the proposition. This study proposes four variables that might influence people to give, namely, targhîb, tarhîb, ihsân and ikhwah. By realizing many other factors that may influence the giving behaviour, this study only focuses on the Islamic religious perspective. This article also brought opportunities to investigate conceptually and empirically other factors that could affect giving behaviour. To the best of the author’s information, there is only a small number of studies that have been done concerning the influence of religion towards giving behaviour. And it is at his juncture the novelty of this study lies.</p><p><strong>Abstrak:</strong> Penelitian ini berupaya menjelaskan konsep dasar dari “memberi” dalam perspektif Islam. Secara metodologis, penelitian ini menggunakan pendekatan pemrosesan data sistematis kualitatif. Kerangka konsep dikembangkan dari al-Qur’an, Hadis, dan kisah atau atsâr para sahabat Nabi Muhammad SAW. Kajian ini juga merujuk kepada teori konvensional seperti Altruism, Socially Consumer Behavior, dan teori Social Exchange. Beberapa kajian empirik sebelumnya juga dirujuk untuk mendukung proposisi tersebut. Penelitian ini mengemukakan empat variabel yang mungkin memengaruhi manusia untuk memberi, yaitu, targhîb, tarhîb, ihsân dan ikhwah. Dengan menyadari faktor-faktor lain yang dapat memengaruhi perilaku memberi, penelitian ini hanya berfokus pada perspektif agama Islam. Artikel ini juga membawa peluang untuk menyelidiki secara konseptual dan empiris berbagai faktor lain yang dapat memengaruhi perilaku memberi. Sejauh pengetahuan penulis, hanya ada sejumlah kecil studi yang telah dilakukan mengenai pengaruh agama terhadap perilaku memberi. Di sinilah letak kebaruan dari penelitian ini.</p><p><strong>Keywords:</strong> giving, Islamic charity, targhîb, tarhîb, ihsân, ikhwah</p>

Social movements and exchanges: Sketch of a theory

2021 ◽  
pp. 104346312110351
Author(s):  
Nicolás M Somma
Keyword(s):  
Social Movements ◽  
Social Movement ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Strategic Behavior ◽  
Exchange Theory ◽  
Voluntary Organizations ◽  
Strategic Choices ◽  
Homo Economicus ◽  
Political Leverage

Using social exchange theory, this article presents a new theory for understanding the strategic choices made by social movement leaders—the “movement exchanges” theory. It looks at how leaders engage in exchanges of valued rewards with constituencies, institutional political players, bystander publics, and voluntary organizations. Leaders receive from these players important rewards (like committed activists, political leverage, and resources) for achieving movement goals. In turn, leaders make strategic choices (expressed in frames, tactics, targets, and claims) that other players find rewarding, favoring persistent exchanges across time. By considering movements’ simultaneous exchanges with several players, the theory makes sense of choices that remain puzzling for major movement theories. It also blends strategic behavior with culture (in the form of utopias, ideology, and emotions) but does not require the maximizing assumption of the homo economicus. I use the case of the contemporary Chilean student movement to illustrate the theory.

Conversation at Work

2016 ◽  
Vol 44 (2) ◽  
pp. 177-197 ◽  
Author(s):  
Guowei Jian ◽  
Francis Dalisay
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Online Survey ◽  
Organizational Outcomes ◽  
Potential Interaction ◽  
Exchange Theory ◽  
Leader Member Exchange ◽  
Member Exchange ◽  
Communication Frequency ◽  
Using Data

Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ vary based on the level of LMX quality. These findings have significant implications at both theoretical and practical levels.

Effects of suppliers’ trust and commitment on customer involvement

2015 ◽  
Vol 115 (6) ◽  
pp. 1041-1066 ◽  
Author(s):  
Yi Li ◽  
Gang Li ◽  
Taiwen Feng
Keyword(s):  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Governance Mechanism ◽  
Relational Governance ◽  
Content Type ◽  
Customer Involvement ◽  
Specific Investment ◽  
The Relationship

Purpose – The purpose of this paper is to investigate the relationships among suppliers’ trust and commitment, transaction-specific investment, switching cost, and customer involvement within the context of relational governance mechanism and the social exchange theory. Design/methodology/approach – The authors use survey data from 214 Chinese manufacturing firms and employ the structural equation model to verify the conceptual model. Findings – Relational governance benefits customer involvement. Transaction-specific investment mediates the relationship between trust and commitment of suppliers. Switching costs negatively moderate the relationship between suppliers’ trust and customer involvement, but positively moderate the relationship between suppliers’ commitment and customer involvement. Research limitations/implications – The authors focus on two key elements of relationship, namely, trust and commitment of suppliers, but neglect other relational factors, such as relational norms and interdependence. Originality/value – These findings broaden the understanding and present new directions for the implementation of customer involvement from the perspective of relational governance and social exchange theory.

Engagement, inclusion, knowledge sharing, and talent development: is reverse mentoring a panacea to all? Findings from literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanghamitra Chaudhuri ◽  
Sunyoung Park ◽  
Karen R. Johnson
Keyword(s):  
Literature Review ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
English Summary ◽  
Exchange Theory ◽  
Future Research ◽  
Content Type ◽  
The Past ◽  
Member Exchange ◽  
The Usa

Purpose The purpose of this study is to systematically review the practice of reverse mentoring and draw a timeline of the research over the past two decades. Considering the novelty of this intervention, this paper proposed an agenda for future research on this burgeoning topic. Design/methodology/approach By adopting narrative literature review and Gregory and Denniss’ (2018) four-step process, this paper reviewed 54 studies grounded in conceptual, literature review and empirical research published between 1998 and 2020. Findings The articles included in the literature review on reverse mentoring research were summarized according to journal publications, research methodologies, contextual settings, theoretical framework, purpose and outcomes. Reverse mentoring studies are dominantly published in educational journals using primarily qualitative and conceptual approaches to explore both academic and business contexts within the USA and Europe. Theories frequently used to frame and examine the need of reverse mentoring included social exchange theory and leader-member exchange theory. The fundamental purpose of reverse mentoring research is to transfer knowledge and to bridge the technology divide between intergenerational groups. Reverse mentoring has been used to promote inclusivity between multiple generations in relation to gender, ethnicity and culture. Originality/value As per the knowledge, this is the first-ever comprehensive English summary of reverse mentoring research done in the past two decades. Findings from this research can be used to better understand reverse mentoring research trends and directions.

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