scholarly journals The agenda for achieving a world-class public sector: making reforms that matter in the face of challenges

2011 ◽  
Author(s):  
Stephen Sedgwick
Keyword(s):  
Public Sector ◽  
The Face ◽  
World Class

The Relevance of Energy Service Contracts in the Budget Sphere

2018 ◽  
pp. 64-68
Author(s):  
George V. Boos ◽  
Elena Yu. Matveeva
Keyword(s):  
Public Sector ◽  
Institutional Development ◽  
The Public ◽  
Debt Burden ◽  
Comprehensive Plan ◽  
Effective Implementation ◽  
Service Contracts ◽  
The Face ◽  
Energy Service ◽  
The Russian Federation

The problematic aspects related to the implementation of energy saving policy in the budget sphere are examined in the article. The factors hindering the mass and effective implementation of energysaving measures are highlighted in the article. Among these factors, there is the technical complexity of energysaving projects, the presence of innovative and investment risks, problems with the financial provision of costs in the face of increasing debt burden in most public budgets. The article concludes that in these circumstances only the energy service contract is a tool that allows implementing energy­saving measures without the first participation of budgetary funds in financing and allows transferring the risks of making technically inefficient decisions directly to the investor. In the article, the authors substantiate the importance of the institutional development of energy services directly in the public sector and analyze the measures of the comprehensive plan to improve the energy efficiency of the economy of the Russian Federation aimed at expanding the scope of energy service contracts in the public sector.

scholarly journals Risk Perception, Accounting, and Resilience in Public Sector Organizations: A Case Study Analysis

2020 ◽  
Vol 14 (1) ◽  
pp. 4
Author(s):  
Mouhcine Tallaki ◽  
Enrico Bracci
Keyword(s):  
Risk Perception ◽  
Public Sector ◽  
Budget Cuts ◽  
Case Study Analysis ◽  
Public Sector Organization ◽  
Building Resilience ◽  
Public Sector Organizations ◽  
The Face ◽  
Infrastructure Maintenance

There are various factors that can affect an organization’s ability to overcome a crisis and the uncertainties that arise thereafter. Little is known about the process of organizational resilience and the factors that can help or prevent it. In this paper, we analyzed how public sector organizations build resilience/traits of risks awareness, and in doing that, we derived some elements that could affect the process of resilience. In particular, drawing on the conceptual framework proposed by Mallak we analyzed an in-depth case study in a public sector organization (PSO) identifying some contextual dimensions implicated in the process of building resilience. In our analysis, we identified two main elements that affect resilience: Risk perception and the use of accounting. Results shown how risk perception is perceived as a trigger, while accounting is considered as an enforcer in the process of building resilience capacity. The results also show the way accounting is implicated in the management of austerity programs and supporting the creation of a resilient public sector organization. In our case, the risk has become an opportunity for change. In the face of these budget cuts, management began refocusing the company’s mission from infrastructure maintenance to providing services with a market-based logic.

Challenges MNCs Face in Emerging Markets: The Nestlé Experience

2018 ◽  
Vol 22 (2) ◽  
pp. 222-231
Author(s):  
V.S. Pai
Keyword(s):  
Monosodium Glutamate ◽  
Control Process ◽  
State Governments ◽  
Product Recall ◽  
Quality Control Process ◽  
Critical Issues ◽  
The Face ◽  
The Media ◽  
World Class ◽  
Lab Test

Maggi was the most popular instant noodles brand in India, which children in particular loved to snack on. The brand had a dominant position until suddenly in mid-2015 it got engulfed in controversy. Several state food regulators found that Maggi contained monosodium glutamate as well as lead well above the prescribed limits. Both these substances were harmful especially for children. When Nestlé India was confronted with lab test results it stuck to its position that they had a world class quality control process in place and that their products were safe for consumption. Finally, the national food regulator FSSAI, ordered a ban on the sale of Maggi including product recall. Consequently, several state governments imposed temporary ban on the sale of Maggi noodles in their respective states. The future of the company suddenly looked very bleak. Nestlé India was slow to respond to this fast unfolding crisis. Further, their responses were very brief and not adequately culture-sensitive. This led to the feeling in several quarters that the company was probably guilty of wrongdoing. To set right things Nestlé's worldwide CEO flew into India to douse the flames of the controversy and draw up an appropriate strategy to bail out the brand. He address the media, put in place a new CEO for Nestlé India and set brand Maggi on the path of recovery. However, Nestlé India was still facing a number of critical issues. What should be done to win over the trust of its customers? How should it recover market share lost to competitors both old rivals and new entrants? What strategy should it develop to succeed with the new products, especially hot heads, launched along with the comeback strategy? Should it change its approach to dealing with government health officials to prevent confrontations in future? How should it shorten the response time and make it effective in the face of a media backed public outcry in future?

The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization1

2021 ◽  
pp. 9-19
Author(s):  
Gea Ducci ◽  
Alessandro Lovari
Keyword(s):  
Social Media ◽  
Public Sector ◽  
Media Use ◽  
Public Communication ◽  
Professional Roles ◽  
Special Issue ◽  
Critical Approach ◽  
The Public ◽  
Regulatory Processes ◽  
The Face

The pandemic crisis has led to a renew centrality of public sector communica-tion in a hybrid and convergent media ecosystems aiming at (re)building relation-ships based on trust between institutions and citizens. This contribution reflects on the strengths and fragility of the Italian public communication in the face of the pandemic, considering regulatory processes and paths of professionalization. It focuses also on the challenges of social media use in public sector, suggesting a critical approach towards the platformization of the public sector communication activities. The last part of this manuscript presents the different articles that com-pose the special issue.

scholarly journals Planeacion estratégica en Instituciones del Sector Publico de América Latina (Strategic planning in Latin America public sector institutions)

2014 ◽  
Vol 8 (1) ◽  
pp. 42
Author(s):  
Alberto Leer Guillén
Keyword(s):  
Latin America ◽  
Public Sector ◽  
Strategic Planning ◽  
Latin American ◽  
Balanced Scorecard ◽  
Lessons Learned ◽  
Strategic Plans ◽  
World Class ◽  
America Latina ◽  
Latin American Countries

<p>Este artículo presenta la implementación de planes estratégicos por medio de la metodología de clase mundial del Balanced Scorecard de Kaplan y Norton en ministerios de varios países de América Latina, así como las adaptaciones necesarias, experiencias y lecciones aprendidas en el proceso.</p><p> </p><p><strong>Abstract</strong></p><p>This article presents the implementation of strategic plans using the methodology of Kaplan and Norton´s world class balanced scorecard with required adaptations in several Latin American countries ministries, and the knowledge and lessons learned in the process<strong><br /></strong></p>

A Look Back on 1942 Combatant Production: An Example of Successful Employee Empowerment at Higgins Industries

1995 ◽  
Vol 11 (03) ◽  
pp. 159-170
Author(s):  
Graham Haddock ◽  
Robert Latorre
Keyword(s):  
United States ◽  
Production Planning ◽  
Corporate Culture ◽  
The United States ◽  
Employee Empowerment ◽  
Technical Literature ◽  
Boat Building ◽  
Material Usage ◽  
The Face ◽  
World Class

World-class ship production in the United States will be achieved by shipyards using production planning based on the strengths of their workforce and technology base. While a large portion of technical literature deals with ship production technology, there is a growing awareness that the employee empowerment can realize substantial savings in labor hours and material usage. In 1942 the demands for military landing craft resulted in Higgins Industries opening two new boat building plants in New Orleans. By the cessation of hostilities in 1945, over two thousand 50–56 ft LCM landing craft and one hundred 180 ft FS cargo ships were delivered. The LCM and FS ship production were maintained in the face of wartime shortages in propulsion engines, steel, and a skilled workforce. This paper describes Higgins Industries' production planning and how what is now termed employee empowerment was utilized to achieve reduction in manhours and material usage. This ship production achievement 50 years ago provides many lessons in utilizing the workforce intelligence with a positive corporate culture to achieve world-class shipbuilding in the United States

South African government faces public-sector showdown

2021 ◽  
Keyword(s):  
Public Sector ◽  
South African ◽  
African Government ◽  
Wage Bill ◽  
Content Type ◽  
Rating Agencies ◽  
The Public ◽  
Debt Burden ◽  
Political Position ◽  
The Face

Significance The negotiations follow the government’s refusal last year to pay the final annual tranche of a previous three-year deal. Containing the public-sector wage bill is seen as key for President Cyril Ramaphosa’s administration to rein in a spiralling debt burden. Impacts The three main rating agencies may postpone their next assessments until the wage talks gain greater clarity. Government firmness in the face of union demands could undermine Ramaphosa’s hold on the ruling ANC. With unions in a weak political position, they may have to stomach government intransigence due to lack of alternatives to Ramaphosa. Substantial concessions to unions would be divisive amid difficult budgetary choices such as below-inflation increases on social grants.

Insights From a Romanian Public Sector Innovation Lab on How to Build Urban Resilience in the Face of COVID-19

2021 ◽  
Vol 10 (1) ◽  
pp. 40-50
Author(s):  
Anamaria Vrabie ◽  
Monica Dudian
Keyword(s):  
Public Sector ◽  
Local Governments ◽  
Lessons Learned ◽  
Urban Resilience ◽  
Innovative Design ◽  
City Life ◽  
Public Sector Innovation ◽  
Wide Range ◽  
Local Stakeholders ◽  
The Face

The COVID-19 pandemic has added an unforeseen layer of adversity to city life, refocusing the attention of local governments on urban resilience. This article discusses the innovative design proposed by a Romanian public sector innovation lab: a multi-fold qualitative approach that collects coping strategies from a wide range of local stakeholders and works towards understanding how they can be transformed in sustainable practices for crisis moments. It also provides interim lessons learned from designing the intervention.

scholarly journals Artificial intelligence (AI) in strategic marketing decision-making: a research agenda

2020 ◽  
Vol 33 (2) ◽  
pp. 183-200 ◽  
Author(s):  
Merlin Stone ◽  
Eleni Aravopoulou ◽  
Yuksel Ekinci ◽  
Geraint Evans ◽  
Matt Hobbs ◽  
...  
Keyword(s):  
Artificial Intelligence ◽  
Decision Making ◽  
Public Sector ◽  
Review Literature ◽  
Strategic Marketing ◽  
Sensitive Data ◽  
Content Type ◽  
The Public ◽  
Marketing Decision ◽  
The Face

Purpose The purpose of this paper is to review literature about the applications of artificial intelligence (AI) in strategic situations and identify the research that is needed in the area of applying AI to strategic marketing decisions. Design/methodology/approach The approach was to carry out a literature review and to consult with marketing experts who were invited to contribute to the paper. Findings There is little research into applying AI to strategic marketing decision-making. This research is needed, as the frontier of AI application to decision-making is moving in many management areas from operational to strategic. Given the competitive nature of such decisions and the insights from applying AI to defence and similar areas, it is time to focus on applying AI to strategic marketing decisions. Research limitations/implications The application of AI to strategic marketing decision-making is known to be taking place, but as it is commercially sensitive, data is not available to the authors. Practical implications There are strong implications for all businesses, particularly large businesses in competitive industries, where failure to deploy AI in the face of competition from firms, who have deployed AI to improve their decision-making could be dangerous. Social implications The public sector is a very important marketing decision maker. Although in most cases it does not operate competitively, it must make decisions about making different services available to different citizens and identify the risks of not providing services to certain citizens; so, this paper is relevant to the public sector. Originality/value To the best of the authors’ knowledge, this is one of the first papers to probe deployment of AI in strategic marketing decision-making.

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