scholarly journals Development of Sustainable Logistics for Indonesian Remote and Rural Islands Connectivity: A Case Study of the Anambas Islands Regency

2021 ◽  
Vol 53 (1) ◽  
Author(s):  
Kuncoro Harto Widodo ◽  
Anjar Kistia Purwaditya ◽  
Joewono Soemardjito
Keyword(s):  
Human Resources ◽  
Service Providers ◽  
Fundamental Problem ◽  
Logistics Systems ◽  
Logistics Service ◽  
Sustainable Logistics ◽  
Logistics Service Providers ◽  
Study Results ◽  
Key Aspects ◽  
Laws And Regulations

Usually, countries have a fundamental problem in fulfilling remote and rural island inhabitants’ logistical needs. This study was aimed to analyze the performance of logistics systems in Indonesian remote and rural islands by focusing on the Anambas Islands Regency case. We proposed a House of Sustainable Logistics method by considering and combining the framework used in the House of Quality based on the variable of sustainable logistics systems (profit, people, and the planet) with the variables of seven key general logistical drivers (infrastructure, information and communication technology, human resources, logistics service providers, regional laws and regulations, regional institutions, and key commodities.). The study results indicated five key aspects of potential prime movers to be developed (ASLDPj value = 54); they are infrastructure, human resources, logistics service providers, local laws and regulations, and key commodities.

scholarly journals Environmental alignment between logistics service providers and shippers – a supply chain perspective

2020 ◽  
Vol 31 (3) ◽  
pp. 575-605
Author(s):  
Maria Huge-Brodin ◽  
Edward Sweeney ◽  
Pietro Evangelista
Keyword(s):  
Supply Chain ◽  
Stakeholder Theory ◽  
Success Factors ◽  
Service Providers ◽  
Three Dimensional ◽  
Content Type ◽  
Study Approach ◽  
Logistics Service ◽  
Sustainable Logistics ◽  
Logistics Service Providers

PurposeVarious suggested paths for greening logistics and supply chains often address the specific perspectives of single supply chain actors. Drawing on stakeholder theory, the purpose of this paper is to develop a deeper understanding of the alignment between logistics service providers (LSPs) and shippers in the context of adopting more environmentally sustainable logistics practices.Design/methodology/approachWith a case study approach, a dual perspective is taken in which both LSPs and shippers were researched. The cases comprise eight LSPs and six shipper companies in Sweden, Italy and Ireland. Information was first analysed in relation to levels of environmental awareness, customer requirements and provider offerings and critical success factors (CSFs) and inhibitors. In a second step, the findings were analysed using stakeholder theory.FindingsLSPs demonstrate higher ambition levels and more concrete offerings compared to shippers' requirements for green logistics services. Paradoxically, customers are an important CSF and also an inhibitor for both LSPs and shippers. Both LSPs and shippers perceive financial factors and senior management priorities as important CSFs. The application of stakeholder theory helps to illuminate the importance of the many secondary stakeholders vs that of one or a relatively small number of primary stakeholders.Originality/valueThe three-dimensional analysis of environmental alignment between LSPs and shippers reinforces existing knowledge and provides new insights. A novel use of stakeholder theory in a supply chain context underlines its usefulness in research of this kind.

scholarly journals Sustainable Logistics Network Design for Delivery Operations with Time Horizons in B2B E-Commerce Platform

Logistics ◽  
2021 ◽  
Vol 5 (3) ◽  
pp. 61
Author(s):  
Dhirendra Prajapati ◽  
M. Manoj Kumar ◽  
Saurabh Pratap ◽  
H. Chelladurai ◽  
Mohd Zuhair
Keyword(s):  
Service Providers ◽  
Safety Concern ◽  
Mixed Integer ◽  
Routing Problem ◽  
Logistics Network ◽  
Order Processing ◽  
Logistics Service ◽  
Sustainable Logistics ◽  
Logistics Service Providers ◽  
Increasing Trend

In the recent era, the rapidly increasing trend of e-commerce business creates opportunities for logistics service providers to grow globally. With this growth, the concern regarding the implementation of sustainability in logistic networks has received attention in recent years. Thus, in this work, we have focused on the vehicle routing problem (VRP) to deliver the products in a lesser time horizon with driver safety concern considerations in business (B2B) e-commerce platforms. We proposed a sustainable logistics network that captures the complexities of suppliers, retailers, and logistics service providers. A mixed-integer nonlinear programming (MINLP) approach is applied to formulate a model to minimize total time associated with order processing, handling, packaging, shipping, and vehicle maintenance. Branch-and-bound algorithms in the LINGO optimization tool and genetic algorithm (GA) are used to solve the formulated mathematical model. The computational experiments are performed in eight different case scenarios (small-sized problem to large-sized problem) to validate the model.

scholarly journals Developing a Sustainable Logistics Service Quality Scale for Logistics Service Providers in Egypt

Logistics ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 21
Author(s):  
Ahmed Hussein Ali ◽  
Ani Melkonyan ◽  
Bernd Noche ◽  
Tim Gruchmann
Keyword(s):  
Supply Chain ◽  
Service Quality ◽  
Service Providers ◽  
Future Research ◽  
Logistics Service ◽  
Sustainable Logistics ◽  
Logistics Service Providers ◽  
Sorting Technique ◽  
Sustainability Practices ◽  
Logistics Service Quality

The role of sustainability has made it a vital point to measure companies’ financial performances and sustainability practices along the overall supply chain. Logistics service providers (LSPs) are among the supply chain actors that need to consider sustainability practices to present a better sustainable service. Therefore, we studied LSPs in Egypt, as Egypt has set sustainability goals in the logistics sector to be achieved by 2030. This research proposes a new sustainable logistics service quality (SLSQ) scale through reviewing the literature on sustainable service quality (SSQ) and logistics service quality (LSQ). While additional semi-structured interviews were conducted with LSP companies in Egypt to formulate the SLSQ scale for this specific region, the Q-sorting technique was used to confirm SLSQ measurements. Hence, we present a scale to evaluate Egypt’s overall LSPs’ service quality. Our research thereby contributes to the theory by proposing a new framework that measures the SLSQ in LSP companies in emerging countries and to the practice by tying the framework to accompany Egyptian law. The results are discussed against previous literature and concluded by showing limitations and potential future research avenues.

A GAP ANALYSIS IN SERVICE QUALITY OF THAI LOGISTICS SERVICE PROVIDERS

2013 ◽  
Author(s):  
Chatwadee Tansakul ◽  
◽  
Jirachai Buddhakulsomsiri ◽  
Thananya Wasusri ◽  
Papusson Chaiwat ◽  
...  
Keyword(s):  
Service Quality ◽  
Gap Analysis ◽  
Service Providers ◽  
Logistics Service ◽  
Logistics Service Providers

scholarly journals Sustainable Firm Performance of Logistics Service Providers along Maritime Supply Chain

2021 ◽  
Vol 13 (14) ◽  
pp. 8040
Author(s):  
Irina Dovbischuk
Keyword(s):  
Firm Performance ◽  
Sustainable Development Goals ◽  
Service Providers ◽  
Social Issues ◽  
Logistics Service ◽  
Theoretical Perspectives ◽  
Logistics Service Providers ◽  
Development Goals ◽  
Quantitative Performance ◽  
By Products

As a result of globalization and the growing importance of environmental and social issues, scholars have started to update the scope of logistics management and capture its complexity using different theoretical perspectives. The output of logistics services also encompasses the so-called negative by-products, which have been increased in past decades and stress the need for a standardized, comprehensive and quantitative performance measurement. The reduction of the negative by-production, e.g., decarbonization in the transport industry, is commonly associated with a higher degree of logistics performance using different capabilities. Research aims of the study are twofold: to show the decisive components for sustainability performance of a logistics service provider (LSP) and to outline internal capabilities of LSPs as indicators of its sustainability-oriented firm performance. In the first step, firm performance is sampled using the lenses of sustainability. For this purpose, general and transport-related sustainability frameworks are summarized to identify how they differ in sustainability dimensions in order to help LSPs contribute to the 17 Sustainable Development Goals. In the second step, decisive and evidence-based capabilities as indicators of sustainability-oriented performance are outlined using mixed methods by reviewing the literature.

scholarly journals Modeling logistics service providers in a non-cooperative supply chain

2016 ◽  
Vol 40 (13-14) ◽  
pp. 6340-6358 ◽  
Author(s):  
Ernesto D.R. Santibanez-Gonzalez ◽  
Ali Diabat
Keyword(s):  
Supply Chain ◽  
Service Providers ◽  
Logistics Service ◽  
Logistics Service Providers
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