scholarly journals Design, Development and Evaluation of a telemedicine platform for patients with sleep apnea: A Design Science Research approach (Preprint)

2020 ◽  
Author(s):  
Pavankumar Mulgund ◽  
Daniel Rifkin ◽  
Sam Marrazzo ◽  
Raj Sharman

BACKGROUND With an aging population and escalating cost of care, telemedicine alternatives are increasingly becoming a societal imperative. Such a case is especially true of patients seeking care for sleep apnea, with its prevalence approaching 1 billion worldwide. Increasing awareness has led to a surge in demand for sleep apnea care; however, there is a short supply of resources and expertise necessary to cater to this rising demand. OBJECTIVE The study aimed to explore the design, development, and evaluation of a telemedicine platform for the consultation, diagnosis, and treatment of patients suffering from sleep apnea called ‘Ognomy.’ METHODS The telemedicine platform was developed using the framework in the design science research paradigm. The context was analyzed using activity theory to map requirements and features. Subsequently, low and high-fidelity prototypes were developed using collaborative design sprints. Following that, iterative software development methods and layered modular architectures were used to build the platform. Finally, the platform was evaluated through several levels of validation using usability testing, design review and the system testing. RESULTS The telemedicine platform ‘Ognomy’ comprises four artifacts 1. Mobile application for patients 2. Web application for providers 3. Dashboard for reporting, and 4. AI-based chatbot for customer onboarding and support. Ognomy went live in April 2020 and caters to patients in the region. The patient-facing application has been more than 4000 downloads and has received excellent reviews and ratings on Android and iPhone app stores. CONCLUSIONS Sleep apnea is an underdiagnosed and undertreated condition. However, with increasing awareness, the demand for quality sleep apnea care will surge, and creative alternatives will be needed. The results from this study demonstrate the successful application of a framework in the design science research paradigm to design, develop, and evaluate a telemedicine platform for patients suffering from sleep apnea and their providers.

2016 ◽  
Vol 23 (5) ◽  
pp. 1054-1075 ◽  
Author(s):  
Leonie Cassidy ◽  
John Hamilton

Purpose – Literature-identified website benchmarking (WB) approaches are generally time consuming, survey based, with little agreement on what and how to measure website components. The purpose of this paper is to establish a theoretical approach to WB. A comprehensive design science research methodology (DSRM) artifact facilitates the evaluation of the website against the universal set of benchmark components. This knowledge allows managers to gauge/reposition their websites. Design/methodology/approach – DSRM establishes a website analysis method (WAM) artifact. Across six activities (problem identification, solution objective, artifact design/development, artifact demonstration, artifact evaluation, results communication), the WAM artifact solves the DSRM-identified WB problem. Findings – The WAM artifact uses 230 differentiated components, allowing managers to understand in-depth and at-level WB. Typological website components deliver interpretable WB scores. Website comparisons are made at domain (aesthetic, marketing, technical) and/or functional levels. Research limitations/implications – New/emergent components (and occasionally new functions) are included (and redundant components removed) as upgrades to the DSRM WAM artifact’s three domains and 28 functions. Such modifications help keep latest benchmarking comparisons (and/or website upgrades) optimized. Practical implications – This DSRM study employs a dichotomous present/absent component approach, allowing the WAM artifact’s measures to be software programmed, and merged at three different levels, delivering a useful WB tool for corporates. Originality/value – DSRM identifies the benchmarking problem. Rough-cut set-theory and mutual-exclusivity of components allow the causal-summing of typological website components into an objective WAM artifact WB solution. This new, comprehensive, objective-measurement approach to WB thus offers comparative, competitive, and website behavioral implications for corporates.


Author(s):  
Jan Pries-Heje ◽  
Lene Pries-Heje

An interview study focusing on online collaboration in geographically distributed IT development teams in Danske Bank revealed seven problem areas. To cope with the problems the authors applied a design science research approach to construct a conceptual framework for improving online collaboration. The conceptual framework combines a six-phase teambuilding model with six elements of social capital. Thus, in each phase of teambuilding, the online collaborators aim at building up all six elements of social capital. The complete six-by-six framework was successfully tried and diffused throughout Danske Bank. This chapter gives an account of the framework content and the results from the evaluation.


Author(s):  
Muhammad Nazrul Islam ◽  
Franck Tétard

Interface signs are the communication cues of web interfaces, through which users interact. Examples of interface signs are small images, navigational links, buttons and thumbnails. Although intuitive interface signs are crucial elements of a good user interface (UI), prior research ignored these in UI design and usability evaluation process. This chapter outlines how a design science research (DSR) approach is used to develop a Human-Computer Interaction (HCI) artifact (semiotic framework) for design and evaluation of user-intuitive web interface signs. This chapter describes how the principles and guidelines of DSR approach are adopted, while performing the activities of the DSR process model to construct the artifact.


2019 ◽  
Vol 26 (6/7) ◽  
pp. 831-854
Author(s):  
Dina Elikan ◽  
Yves Pigneur

Purpose Being able to communicate a clear identity to different stakeholders is crucial for SMEs and startups in today’s world, which is characterised by accelerated innovation, growing competition and increasingly connected consumers. However, this can be a complex task for small organisations. The purpose of this paper is to propose a visual tool that supports entrepreneurs in SMEs and startups to collaboratively develop their identity communication strategy. Design/methodology/approach The paper follows a design science research approach. The authors propose the design of a tool as well as some preliminary qualitative evaluations. The authors conducted three iterations between design and evaluation, where the results of the evaluations are implemented in the design. Findings The authors demonstrate how to design strategic tools for allowing teams to co-design their identity communication strategy and present the tool. The authors also evaluate its use and find out through the preliminary evaluations that it could be easy to use and useful for practitioners. Originality/value The originality of this paper lays in the novelty of the tool and its development. Such a tool addressing identity communication strategy has not been developed with a scientific approach until now.


2016 ◽  
pp. 1453-1471
Author(s):  
Katja Lehmann ◽  
Matthias Söllner ◽  
Jan Marco Leimeister

Universities face increasing numbers of students leading to increasingly large lectures, and decreasing interaction and feedback, which are important factors for individual learning success and satisfaction. The use of IT can help in overcoming this challenge by increasing the interaction in large-scale lectures without massively increasing the workload of lecturers. This paper presents the design, use and evaluation of a mobile-learning application aiming to increase the interaction in large-scale lectures and the success of learners. For designing the application, the authors follow a design science research approach. The authors rely on insights from interaction theory as well as requirements gathered from lecturers and students in a focus group workshop. With the implementation, large-scale lecture related limitations can be overcome and the results help lecturers to face the according challenges. The results emphasize the potential of IT for university teaching and provide transferable insights for practical use in other learning scenarios.


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