Barriers to Use of Clinical Decision Support for the Evaluation of Pulmonary Embolism: Results of a Qualitative Study (Preprint)
BACKGROUND Providers often disregard potentially beneficial clinical decision support (CDS). Improvements in quality of care seen with CDS have been significantly limited by consistently low provider adoption, estimated at 10%. OBJECTIVE We sought to explore the psychological and behavioral barriers to use of a CDS tool. METHODS We conducted a qualitative study involving Emergency Medicine physicians and physician assistants. A semi-structured interview guide was created based on the Capability Opportunity Motivation Behavior (COM-B) model. Interviews focused on barriers to use of a CDS tool built based on Wells’ Criteria for Pulmonary Embolism to assist providers in establishing pre-test probability of pulmonary embolism (PE) before imaging. RESULTS Interviews were conducted with 12 providers. Six barriers were identified: 1. Bayesian Reasoning, 2. Fear of Missing PE, 3. Time Pressure / Cognitive Load, 4. Gestalt Includes Wells’, 5. Missed Risk Factors, and 6. Social Pressure. CONCLUSIONS Providers highlighted several important psychological and behavioral barriers to CDS use. Addressing these barriers will be paramount in developing CDS that can meet its potential to transform clinical care. CLINICALTRIAL NA