scholarly journals The Role of Frontline Leaders in Building Health Professional Support for a New Patient Portal: Survey Study (Preprint)

2018 ◽  
Author(s):  
Sari Kujala ◽  
Iiris Hörhammer ◽  
Tarja Heponiemi ◽  
Kim Josefsson
Keyword(s):  
Health Professional ◽  
Health Professionals ◽  
Organizational Readiness ◽  
Professional Support ◽  
Survey Study ◽  
Successful Implementation ◽  
Patient Portal ◽  
Ehealth Services ◽  
Frontline Leaders

BACKGROUND Effective leadership and change management are thought to contribute to the successful implementation of health information technology innovations. However, limited attention has been paid to the role of frontline leaders in building health professional support for new technical innovations. OBJECTIVE First, we examined whether frontline leaders’ positive expectations of a patient portal and perceptions of its implementation were associated with their support for the portal. Second, we explored whether leaders’ positive perceptions influenced the same unit’s health professional support for the portal. METHODS Data were collected through an online survey of 2067 health professionals and 401 frontline leaders working in 44 units from 14 health organizations in Finland. The participating organizations run a joint self-care and digital value services project developing a new patient portal for self-management. The survey was conducted before the piloting and implementation of the patient portal. RESULTS The frontline leaders’ perception of vision clarity had the strongest association with their own support for the portal (ß=.40, P<.001). Results also showed an association between leaders’ view of organizational readiness and their support (ß=.15, P=.04). The leaders’ positive perceptions of the quality of informing about the patient portal was associated with both leaders’ own (ß=.16, P=.02) and subordinate health professionals’ support for the portal (ß=.08, P<.001). Furthermore, professional participation in the planning of the portal was positively associated with their support (ß=.57, P<.001). CONCLUSIONS Findings suggest that assuring good informing, communicating a clear vision to frontline leaders, and acknowledging organizational readiness for change can increase health professional support for electronic health (eHealth) services in the pre-implementation phase. Results highlight the role of frontline leaders in engaging professionals in the planning and implementation of eHealth services and in building health professionals’ positive attitudes toward the implementation of eHealth services.

scholarly journals The Role of Frontline Leaders in Building Health Professional Support for a New Patient Portal: Survey Study

10.2196/11413 ◽  
2019 ◽  
Vol 21 (3) ◽  
pp. e11413
Author(s):  
Sari Kujala ◽  
Iiris Hörhammer ◽  
Tarja Heponiemi ◽  
Kim Josefsson
Keyword(s):  
Health Professional ◽  
Professional Support ◽  
Survey Study ◽  
Patient Portal ◽  
Frontline Leaders

scholarly journals Knowledge and attitudes of university health students in the Pacific Islands towards childhood hearing loss and hearing services: a Samoan survey study protocol

2021 ◽  
Vol 5 (1) ◽  
pp. e000998
Author(s):  
Annette Kaspar ◽  
Sione Pifeleti ◽  
Carlie Driscoll
Keyword(s):  
Hearing Loss ◽  
Nursing Students ◽  
Low Income ◽  
Health Professionals ◽  
Pacific Islands ◽  
Survey Study ◽  
Successful Implementation ◽  
Knowledge And Attitudes ◽  
The Pacific ◽  
Childhood Hearing Loss

IntroductionThe Pacific Islands have among the highest rates of ear disease and hearing loss in the world, especially among children. Given that Ear, Nose and Throat (ENT)/audiology specialists are limited in the region, the successful implementation of ear and hearing health services will depend on the participation and support of the wider community of health professionals. There are currently no studies from the Pacific Islands investigating the knowledge and attitudes of either health students or health professionals towards childhood hearing loss and hearing services.Methods and analysisSurvey of medical and nursing students (n=370) currently enrolled at the National University of Samoa. Students will independently and anonymously complete a 10-item questionnaire. The questions assess attitudes to childhood hearing loss (two questions), knowledge of aetiology of childhood hearing loss (three questions), and knowledge of identification and interventions for children with hearing loss (five questions). Responses are based on a 5-point Likert scale (Strongly agree/Agree/Neutral/Disagree/Strongly disagree).Discussion/conclusionWe publish these protocols to facilitate similar studies in other low-income and middle-income countries, and especially among our Pacific Island neighbours.

scholarly journals Role of leaders in building organizational readiness to change – case study at public health centers in Indonesia

2020 ◽  
Vol 18 (3) ◽  
pp. 1-10
Author(s):  
Ratna Dwi Wulandari ◽  
Stefanus Supriyanto ◽  
Mochammad Bagus Qomaruddin ◽  
Nyoman Anita Damayanti ◽  
Agung Dwi Laksono
Keyword(s):  
Public Health ◽  
Readiness To Change ◽  
Organizational Readiness ◽  
Health Centers ◽  
Successful Implementation ◽  
Research Technology ◽  
Study Results ◽  
Strategic Role ◽  
Organizational Readiness To Change

Leaders play a strategic role in the process of organizational change. Various studies were conducted to show the role of leaders in succeeding change. One famous concept of leaders’ role was the Mintzberg managerial role, which divides the role of the leader into three main roles: interpersonal, informational, and decisional. This research was conducted to explore the leaders’ role in creating organizational readiness to change. The study was conducted at 40 government-owned public health centers in Indonesia, involving 190 midwives as respondents. The study results show that all three leader’s roles were well implemented by the head of the public health center with the best score in the informational role. However, organizational readiness to change at public health centers is not on the same level. The linear regression test indicates that the decisional role has the largest contribution in building the organizational readiness to change. The successfully implemented role of entrepreneurs, disturbance handlers, resource allocators, and negotiators was the key to the successful implementation of changes. Therefore, the advice given was the need for leaders to improve their decision abilities so that the organizational readiness to change becomes better. Acknowledgment The researcher thanked the Ministry of Research, Technology and Higher Education, Republic of Indonesia, for funding this research.

Maintaining hope: the intrinsic role of professional support

2017 ◽  
Vol 12 (1) ◽  
pp. 13-23 ◽  
Author(s):  
Leigh-ann L. Onnis ◽  
Geraldine Dyer
Keyword(s):  
Job Satisfaction ◽  
Health Professionals ◽  
Professional Support ◽  
Team Approach ◽  
Remote Work ◽  
Structured Interviews ◽  
Content Type ◽  
Improved Stability ◽  
The Impact

Purpose The purpose of this paper is to examine the supportive aspects of a team approach for a remote mental health team that report high stability in senior clinical roles, in a region where voluntary turnover is typically high. Design/methodology/approach This qualitative research study examines the reflections of team members on their role and job characteristics through informal semi-structured interviews. Findings The extant themes identified as supportive aspects of the team approach included engagement and both personal and professional support. The intrinsic role of support in remote work environments, and the impact of intrinsic job satisfaction through client-focussed practices further supported low turnover, improved stability and consistency of service provision. Originality/value Continued support for existing experienced health professionals will contribute to workforce stability in remote regions where needs are complex and continuity of care is improved by consistent, reliable services. With health professionals working in remote Australia reporting high levels of job satisfaction; it follows that the next steps involve minimising dissatisfaction through effective workforce support mechanisms. Health professionals already working in remote regions, suggest that this is about engagement and personal and professional support through flexible work systems. While the findings of this study may not be generalisable, the authors suggest that these supportive aspects are transferable to other multi-disciplinary team settings.

scholarly journals The Role of Education in Breastfeeding Success

1996 ◽  
Vol 17 (4) ◽  
pp. 1-7 ◽  
Author(s):  
Veronica Valdés ◽  
Janine Schooley
Keyword(s):  
Health Professional ◽  
Health Professionals ◽  
Professional School ◽  
Multiplier Effect ◽  
Professional Institution ◽  
Information Skills ◽  
And Training ◽  
Different Levels ◽  
School Curricula

Many of the factors that have contributed to the decline in breastfeeding around the world can be overcome by education and support. Examples of successful approaches to education at different levels (mother, health professional, institution) that impact breastfeeding are discussed. For example, because breastfeeding is a learned behaviour for both mother and baby, providing the mother with information, skills, and support for the breastfeeding process is integral to her ability to breastfeed successfully. In addition, because the health professional plays a pivotal role in the success or failure of breastfeeding it is essential I that education and training of health professionals be adequately addressed. By using an approach to healthprofessional education that builds on a highly trained core and spreads to all levels through a built-in multiplier effect, improvement of breastfeeding practices can be assured. In order to sustain these results, however, health-professional school curricula must include adequate information on the science of lactation and the clinical management of breastfeeding The experience of Chile's National Breastfeeding Programme is used to illustrate the power of education at each of these levels in influencing the success of breastfeeding and the feasibility of using education of both mothers and health professionals as a way of preserving this incredible natural resource.

Coaching for behaviour change in chronic disease: A review of the literature and the implications for coaching as a self-management intervention

2003 ◽  
Vol 9 (3) ◽  
pp. 177 ◽  
Author(s):  
Helen Lindner ◽  
David Menzies ◽  
Jill Kelly ◽  
Sonya Taylor ◽  
Marianne Shearer
Keyword(s):  
Chronic Illness ◽  
Health Professional ◽  
Behaviour Change ◽  
Professional Support ◽  
Self Management ◽  
Chronic Obstructive ◽  
Review Of The Literature ◽  
Adherence To Medication ◽  
Wide Range

Self-management is a necessary aim in the treatment of chronic illnesses, such as diabetes, heart disease, arthritis, lupus, and chronic obstructive pulmonary disease. Although effective treatments are available for these serious conditions, the rate of adherence to medication, dietary changes, physical activity, blood monitoring, or attendance to regular medical screenings is reported to be approximately only 50%. The role of health professional support in effective self-management of chronic illness has been recently acknowledged. Furthermore, numerous studies on professional support for self-management of chronic illness have focused on the health professional as a ?coach?. Coaching has been defined as an interactive role undertaken by a peer or professional individual to support a patient to be an active participant in the self-management of a chronic illness. A review of the literature revealed a limited number of empirical studies on coaching, with these focusing on one of three areas: disease-related education; behaviour change strategies; or, psychosocial support. Due to the small number of research investigations, only tentative support can be given to the efficacy of the different coaching approaches. However, it was apparent that education-based interventions have a significant role in self-management, but that these were not sufficient by themselves. The role of behaviour change-focused coaching was also shown to be an important factor. However, not all patients are ready for change, and therefore the need for coach interactions that move a patient to a stage of action were evident, as was the need to consider the emotional state of the patient. The challenges for future research is to investigate the relative strengths of these coaching approaches for the support of patient self-management of chronic illness, and the means to effectively integrate these approaches into routine health care, through a wide range of health professional groups.

scholarly journals Leaders’ support for using online symptom checkers in Finnish primary care: Survey study

2021 ◽  
Vol 27 (4) ◽  
pp. 146045822110522
Author(s):  
Elina Laukka ◽  
Sari Kujala ◽  
Kia Gluschkoff ◽  
Outi Kanste ◽  
Iiris Hörhammer ◽  
...  
Keyword(s):  
Primary Care ◽  
Statistical Analysis ◽  
Health Professionals ◽  
Online Survey ◽  
Survey Study ◽  
Successful Implementation ◽  
Healthcare Organizations ◽  
Factors Associated ◽  
Care Survey ◽  
Statistical Analysis Methods

Online symptom checkers (SCs) are eHealth solutions that offer healthcare organizations the possibility to empower their patients to independently assess their symptoms. The successful implementation of eHealth solutions, such as SCs, requires a supportive organizational culture and leadership. However, there is limited knowledge about the factors associated with leaders’ support for the use of SCs. The aim of the study was to identify the factors associated to primary care leaders’ support for SCs in triage and their experiences of the benefits and challenges related to the use of SCs. An online survey was used to collect data from 84 Finnish primary care leaders. The data were analyzed using statistical analysis methods and content analysis. Vision clarity, perceiving efficiency improvements, and considering the service to be beneficial for patients were associated with leaders’ support for the service (β ranging from 0.41 to 0.44, p < 0.001). Leaders’ support for the service was also associated with how well the leaders provided information about the service to their subordinates (β =0.22, p < 0.048). SCs present slightly more challenges than benefits regarding health professionals’ work. The developers of SCs should focus more on features that decrease health professionals’ workload as well as how the solution can benefit patients.

Sign in / Sign up

Export Citation Format

Share Document