scholarly journals Prioritization of features for mobile phone applications for families in a federal nutrition program for low-income women, infants, and children: User-centered design approach (Preprint)

10.2196/30450 ◽  
2021 ◽  
Author(s):  
Summer J Weber ◽  
Elyse Shearer ◽  
Shelagh A Mulvaney ◽  
Douglas Schmidt ◽  
Chris Thompson ◽  
...  
2021 ◽  
Author(s):  
Summer J Weber ◽  
Elyse Shearer ◽  
Shelagh A Mulvaney ◽  
Douglas Schmidt ◽  
Chris Thompson ◽  
...  

BACKGROUND The Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC) is a federal nutrition program that provides nutritious foods, education, and healthcare referrals to low income women, infants, and children until age 5 years. Although WIC is associated with positive health outcomes for each participant category, modernization and efficiency are needed at both the clinic and shopping levels to increase program satisfaction and participation rates. New technologies, such as electronic benefits transfer (EBT), online nutrition education, and mobile phone applications (“apps”), for WIC can provide opportunities to improve the WIC experience for participants. OBJECTIVE Using user-centered design principles, this formative study aimed to inform the layout and prioritization of features in mobile apps for low-income families participating in the WIC program. METHODS To identify and give priority to desirable app features, caregivers (n=22) of children enrolled in WIC participated in individual semi-structured interviews with a card sorting activity. Interviews were transcribed verbatim and analyzed using constant comparative analysis for emerging themes. App features were ranked and placed into natural groupings by each participant. The sum and average of the rankings were calculated to understand which features were a priority to users. Natural groupings of features were labeled according to participant description. RESULTS Natural groupings focused on the following categories: clinic/appointments, shopping/store, education/assessments, location, and recipes/food. Themes from the interviews triangulated the results from the ranking activity. Priority app features were balance, item scanner, and appointment scheduling. Other app features discussed and ranked included: appointment reminders, nutrition training and quizzes, shopping list, clinic and store locators, recipe gallery, produce calculator, and dietary preferences/allergies. CONCLUSIONS This study demonstrates how a user-centered design process can aid the development of an app for low-income families participating in WIC to inform the effective design of the app features and user interface. CLINICALTRIAL n/a


2018 ◽  
Author(s):  
Summer J Weber ◽  
Daniela Dawson ◽  
Haley Greene ◽  
Pamela C Hull

BACKGROUND Since 1972, the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) has been proven to improve the health of participating low-income women and children in the United States. Despite positive nutritional outcomes associated with WIC, the program needs updated tools to help future generations. Improving technology in federal nutrition programs is crucial for keeping nutrition resources accessible and easy for low-income families to use. OBJECTIVE This review aimed to analyze the main features of publicly available mobile phone apps for WIC participants. METHODS Keyword searches were performed in the app stores for the 2 most commonly used mobile phone operating systems between December 2017 and June 2018. Apps were included if they were relevant to WIC and excluded if the target users were not WIC participants. App features were reviewed and classified according to type and function. User reviews from the app stores were examined, including ratings and categorization of user review comments. RESULTS A total of 17 apps met selection criteria. Most apps (n=12) contained features that required verified access available only to WIC participants. Apps features were classified into categories: (1) shopping management (eg, finding and redeeming food benefits), (2) clinic appointment management (eg, appointment reminders and scheduling), (3) informational resources (eg, recipes, general food list, tips about how to use WIC, links to other resources), (4) WIC-required nutrition education modules, and (5) other user input. Positive user reviews indicated that apps with shopping management features were very useful. CONCLUSIONS WIC apps are becoming increasingly prevalent, especially in states that have implemented electronic benefits transfer for WIC. This review offers new contributions to the literature and practice, as practitioners, software developers, and health researchers seek to improve and expand technology in the program.


2016 ◽  
Vol 3 (1) ◽  
pp. 62
Author(s):  
Rhomita Sari ◽  
Ema Utami ◽  
Armadyah Amborowati

Business Placement Center membantu mengelola website alumni dalam memenuhi kebutuhan alumni salah satunya memberikan informasi mengenai lowongan pekerjaan. Website Alumni Amikom sudah memberikan informasi mengenai lowongan pekerjaan. Namun website alumni masih perlu ditambahkan fitur-fitur menu penunjang dalam mempermudah pencarian informasi pekerjaan yang sesuai keinginan pengguna. Penggunaan metode User Centered Design untuk mempermudah pengguna dalam menggunakan fasilitas yang ada pada website ketika mencari informasi lowongan pekerjaan dan pengguna berperan penting dalam setiap proses UCD. Dengan pendekatan User Centered Design diharapkan dapat menghasilkan tampilan dan fungsionalitas yang maksimal pada rancangan sistem yang dibangun sehingga sesuai dengan kebutuhan pengguna. Metode penelitian yang dilakukan yaitu observasi, wawancara dan kuesioner untuk mengetahui kebutuhan pengguna. Analisis dan perancangan menggunakan pendekatan User Centered Design dan implementasi perancangan sistem. Hasil penelitiannya adalah pengguna merasa nyaman dengan tampilan antarmuka website yang sudah dibangun, informasi yang disajikan mudah dipahami dan fitur-fitur menu sudah berhasil berjalansesuai fungsi.Business Placement Center help manage the website for the needs of alumnus one of them is to provide information on a vacancy. The alumnus website’s provides information about job vacancy. The website still need the support to facilitate the searching all the features the work in accordance with what the use. The method of user centered design to make it easy for users in the use of the existing facilities at the website while searching for information a vacancy and users play an important role in any proses UCD. User Centered Design approach is expected to produce the interface and functionality maximal built in the system so that in accordance with the need of users. Research methodology was by observation, interviews and quesionnaires to find out the need of users. Analysis and design using UCD approach and implementation of the system. The results of research is users feel comfortable with a display interface of website which have been built, the information is easily understood and menu features has been successfully run a function.


2021 ◽  
Author(s):  
Victoria Sanchez Antelo ◽  
Lucila Szwarc ◽  
Paula Frejdkes ◽  
Melisa Paolino ◽  
Diana Saimovici ◽  
...  

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