scholarly journals Building primary healthcare personnels’ support for a patient portal while alleviating eHealth-related stress: Survey study (Preprint)

10.2196/28976 ◽  
2021 ◽  
Author(s):  
Iiris Hörhammer ◽  
Sari Kujala ◽  
Pirjo Hilama ◽  
Tarja Heponiemi
Keyword(s):  
Primary Healthcare ◽  
Survey Study ◽  
Patient Portal ◽  
Related Stress

Building primary healthcare personnels’ support for a patient portal while alleviating eHealth-related stress: Survey study (Preprint)

2021 ◽  
Author(s):  
Iiris Hörhammer ◽  
Sari Kujala ◽  
Pirjo Hilama ◽  
Tarja Heponiemi
Keyword(s):  
Primary Healthcare ◽  
Sustainable Use ◽  
Survey Study ◽  
Healthcare Personnel ◽  
Full Potential ◽  
Patient Portal ◽  
Patient Portals ◽  
Logistic Regression Models ◽  
Implementation Practices ◽  
Related Stress

BACKGROUND Healthcare personnel’s engagement in patient portal implementation is necessary in embedding the use of the portal in everyday practices of a healthcare organization. While portal implementation may raise personnel’s positive expectations of the benefits in patient care, it is often also stressful for them due to increased workloads and disruptions in clinical workflows. An understanding of social and technical factors that build personnel’s support for patient portal implementation and alleviate their eHealth-related stress is therefore needed to realize the full potential of portals. OBJECTIVE The aim of this study was to explore the influence of managerial implementation practices, information technology (IT) usability, and personnel’s eHealth competences on support for patient portal implementation and eHealth-related stress among primary healthcare personnel. METHODS The data were collected through a survey of 919 members of the personnel at two health organizations in Finland. Linear and logistic regression models were fitted to study the associations between the variables. RESULTS The adoption of appropriate implementation practices and usability of the technology can build personnel’s support for a patient portal and alleviate their stress. Personnel’s support is manifested in their promotion of the portal to patients. CONCLUSIONS Healthcare managers are encouraged to consider the good implementation practices as a prerequisite for meaningful and sustainable use of patient portals.

scholarly journals Patients’ moral attitudes toward electronic health records: Survey study with vignettes and statements

2021 ◽  
Vol 27 (1) ◽  
pp. 146045822098003
Author(s):  
Tania Moerenhout ◽  
Ignaas Devisch ◽  
Laetitia Cooreman ◽  
Jodie Bernaerdt ◽  
An De Sutter ◽  
...  
Keyword(s):  
Electronic Health Records ◽  
De Novo ◽  
Information Access ◽  
Survey Study ◽  
Sensitive Information ◽  
Patient Portal ◽  
Care Providers ◽  
Health Records ◽  
Electronic Health ◽  
Moral Attitudes

Patient access to electronic health records gives rise to ethical questions related to the patient-doctor-computer relationship. Our study aims to examine patients’ moral attitudes toward a shared EHR, with a focus on autonomy, information access, and responsibility. A de novo self-administered questionnaire containing three vignettes and 15 statements was distributed among patients in four different settings. A total of 1688 valid questionnaires were collected. Patients’ mean age was 51 years, 61% was female, 50% had a higher degree (college or university), and almost 50% suffered from a chronic illness. Respondents were hesitant to hide sensitive information electronically from their care providers. They also strongly believed hiding information could negatively affect the quality of care provided. Participants preferred to be informed about negative test results in a face-to-face conversation, or would have every patient decide individually how they want to receive results. Patients generally had little experience using patient portal systems and expressed a need for more information on EHRs in this survey. They tended to be hesitant to take up control over their medical data in the EHR and deemed patients share a responsibility for the accuracy of information in their record.

scholarly journals Patient Portal Barriers and Group Differences: Cross-Sectional National Survey Study (Preprint)

2020 ◽  
Author(s):  
Kea Turner ◽  
Alecia Clary ◽  
Young-Rock Hong ◽  
Amir Alishahi Tabriz ◽  
Christopher M Shea
Keyword(s):  
Patient Characteristics ◽  
Survey Study ◽  
Patient Portal ◽  
Older Individuals ◽  
Patient Portals ◽  
Cross Sectional ◽  
Number Of Patients ◽  
Multiple Variable ◽  
Nationally Representative ◽  
National Trends

BACKGROUND Past studies examining barriers to patient portal adoption have been conducted with a small number of patients and health care settings, limiting generalizability. OBJECTIVE This study had the following two objectives: (1) to assess the prevalence of barriers to patient portal adoption among nonadopters and (2) to examine the association between nonadopter characteristics and reported barriers in a nationally representative sample. METHODS Data from this study were obtained from the 2019 Health Information National Trends Survey. We calculated descriptive statistics to determine the most prevalent barriers and conducted multiple variable logistic regression analysis to examine which characteristics were associated with the reported barriers. RESULTS The sample included 4815 individuals. Among these, 2828 individuals (58.73%) had not adopted a patient portal. Among the nonadopters (n=2828), the most prevalent barriers were patient preference for in-person communication (1810/2828, 64.00%), no perceived need for the patient portal (1385/2828, 48.97%), and lack of comfort and experience with computers (735/2828, 25.99%). Less commonly, individuals reported having no patient portal (650/2828, 22.98%), no internet access (650/2828, 22.98%), privacy concerns (594/2828, 21.00%), difficulty logging on (537/2828, 18.99%), and multiple patient portals (255/2828, 9.02%) as barriers. Men had significantly lower odds of indicating a preference for speaking directly to a provider compared with women (odds ratio [OR] 0.75, 95% CI 0.60-0.94; <i>P</i>=.01). Older age (OR 1.01, 95% CI 1.00-1.02; <i>P</i>&lt;.001), having a chronic condition (OR 1.83, 95% CI 1.44-2.33; <i>P</i>&lt;.001), and having an income lower than US $20,000 (OR 1.61, 95% CI 1.11-2.34; <i>P</i>=.01) were positively associated with indicating a preference for speaking directly to a provider. Hispanic individuals had significantly higher odds of indicating that they had no need for a patient portal (OR 1.59, 95% CI 1.24-2.05; <i>P</i>&lt;.001) compared with non-Hispanic individuals. Older individuals (OR 1.05, 95% CI 1.04-1.06; <i>P</i>&lt;.001), individuals with less than a high school diploma (OR 3.15, 95% CI 1.79-5.53; <i>P</i>&lt;.001), and individuals with a household income of less than US $20,000 (OR 2.78, 95% CI 1.88-4.11; <i>P</i>&lt;.001) had significantly higher odds of indicating that they were uncomfortable with a computer. CONCLUSIONS The most common barriers to patient portal adoption are preference for in-person communication, not having a need for the patient portal, and feeling uncomfortable with computers, which are barriers that are modifiable and can be intervened upon. Patient characteristics can help predict which patients are most likely to experience certain barriers to patient portal adoption. Further research is needed to tailor implementation approaches based on patients’ needs and preferences.

scholarly journals Effects on Mental Health After the COVID-19 Lockdown Period: Results From a Population Survey Study in Lima, Peru

2020 ◽  
Vol 11 ◽  
pp. 117955732098042
Author(s):  
Hever Krüger-Malpartida ◽  
Bruno Pedraz-Petrozzi ◽  
Martin Arevalo-Flores ◽  
Frine Samalvides-Cuba ◽  
Victor Anculle-Arauco ◽  
...  
Keyword(s):  
Mental Health ◽  
Population Survey ◽  
Population Sample ◽  
Rapid Onset ◽  
Survey Study ◽  
Social Changes ◽  
Negative Effects ◽  
Health Crisis ◽  
Future Studies ◽  
Related Stress

Background: COVID-19 has created a rapid onset health crisis severely affecting different countries, such as Peru. This pandemic also involved social changes, such as the COVID-19 lockdown, which has had negative effects on different aspects of peoples’ mental health. For this reason, the main objective of this work is to establish a model that explains the effects of the COVID-19-lockdown period on the mental health of a population sample in Peru. Methods: In this sense, online questionnaires were carried out using the PHQ-9, GAD-7, and CPDI in 400 participants. To better explain the data, an ordinal logistic regression was carried out. Results: The model showed that the severity of stress due to COVID-19 is positively associated with the variables age (OR = 1.02; CI95 [1.01; 1.04]), depression (OR = 1.29; CI95 [1.14; 1.31]) and anxiety (OR = 1.49; CI95 [1.35; 1.66]), as well as with the presence of a deceased relative due to COVID-19 (OR = 3.53; CI95 [1.43; 8.82]). On the contrary, the presence of a family member who was hospitalized for COVID-19 is negatively correlated with COVID-19 related stress (OR = 0.30; CI95 [0.13; 0.69]). Conclusion: In conclusion, elderly people, having high levels of anxiety or depression, as well as having a deceased relative due to COVID-19 show higher levels of COVID-19 related stress. These factors play an important role in the intervention of future studies that plan to intervene in the mental health of the population affected by the COVID-19 lockdown.

scholarly journals Job-related stress among nurses in primary healthcare centers in Arar city, Saudi Arabia

10.19082/7594 ◽  
2019 ◽  
Vol 11 (3) ◽  
pp. 7594-7601
Author(s):  
Afaf Enad Alanazi ◽  
Amal Elwan Mohamed ◽  
Sabry Mohamed Hammad ◽  
Asmaa Enad Alanazi
Keyword(s):  
Saudi Arabia ◽  
Primary Healthcare ◽  
Related Stress ◽  
Job Related Stress ◽  
Primary Healthcare Centers

scholarly journals Work-related stress and performance among primary school teachers

2020 ◽  
Vol 9 (2) ◽  
pp. 352
Author(s):  
Sandra Ingried Asaloei ◽  
Agustinus Kia Wolomasi ◽  
Basilius Redan Werang
Keyword(s):  
Job Performance ◽  
Primary School ◽  
Primary Schools ◽  
School Effectiveness ◽  
Survey Study ◽  
School Teachers ◽  
Work Related Stress ◽  
Primary School Teachers ◽  
Work Related ◽  
Related Stress

Stress influences teachers’ performance and school effectiveness alike. The main objective of this study is to describe work-related stress and its eventual relationship with job performance of teachers working in primary schools of Boven Digoel district, Indonesia. To attain this objective, a survey study was employed by utilizing two survey questionnaires. Research data derived from a total of 352 primary school teachers who were incidentally established as samples. Data were statistically analyzed using Pearson’s correlation analysis. Result of data analysis shows a significant negative correlation between the work-related stress and job performance of teachers working in the primary schools of Boven Digoel district.

scholarly journals Use of Asynchronous Virtual Mental Health Resources for COVID-19 Pandemic–Related Stress Among the General Population in Canada: Cross-Sectional Survey Study (Preprint)

2020 ◽  
Author(s):  
Chris G Richardson ◽  
Allie Slemon ◽  
Anne Gadermann ◽  
Corey McAuliffe ◽  
Kimberly Thomson ◽  
...  
Keyword(s):  
Mental Health ◽  
General Population ◽  
Minority Group ◽  
Total Sample ◽  
Health Impact ◽  
Rapid Expansion ◽  
Health Impacts ◽  
Survey Study ◽  
Cross Sectional ◽  
Related Stress

BACKGROUND The COVID-19 pandemic has resulted in profound mental health impacts among the general population worldwide. As many in-person mental health support services have been suspended or transitioned online to facilitate physical distancing, there have been numerous calls for the rapid expansion of asynchronous virtual mental health (AVMH) resources. These AVMH resources have great potential to provide support for people coping with negative mental health impacts associated with the pandemic; however, literature examining use prior to COVID-19 illustrates that the uptake of these resources is consistently low. OBJECTIVE The aim of this paper is to examine the use of AVMH resources in Canada during the COVID-19 pandemic among the general population and among a participant subgroup classified as experiencing an adverse mental health impact related to the pandemic. METHODS Data from this study were drawn from the first wave of a large multiwave cross-sectional monitoring survey, distributed from May 14 to 29, 2020. Participants (N=3000) were adults living in Canada. Descriptive statistics were used to characterize the sample, and bivariate cross-tabulations were used to examine the relationships between the use of AVMH resources and self-reported indicators of mental health that included a range of emotional and coping-related responses to the pandemic. Univariate and fully adjusted multivariate logistic regression models were used to examine associations between sociodemographic and health-related characteristics and use of AVMH resources in the subgroup of participants who reported experiencing one or more adverse mental health impacts identified in the set of self-reported mental health indicators. RESULTS Among the total sample, 2.0% (n=59) of participants reported accessing AVMH resources in the prior 2 weeks to cope with stress related to the COVID-19 pandemic, with the highest rates of use among individuals who reported self-harm (n=5, 10.4%) and those who reported coping “not well” with COVID-19–related stress (n=22, 5.5%). Within the subgroup of 1954 participants (65.1% of the total sample) who reported an adverse mental health impact related to COVID-19, 54 (2.8%) reported use of AVMH resources. Individuals were more likely to have used AVMH resources if they had reported receiving in-person mental health supports, were connecting virtually with a mental health worker or counselor, or belonged to a visible minority group. CONCLUSIONS Despite substantial government investment into AVMH resources, uptake is low among both the general population and individuals who may benefit from the use of these resources as a means of coping with the adverse mental health impacts of the COVID-19 pandemic. Further research is needed to improve our understanding of the barriers to use.

scholarly journals User Evaluation of the Swedish Patient Accessible Electronic Health Record: System Usability Scale (Preprint)

2020 ◽  
Author(s):  
Maria Hägglund ◽  
Isabella Scandurra
Keyword(s):  
Electronic Health Record ◽  
Ease Of Use ◽  
Survey Study ◽  
Health Record ◽  
Patient Portal ◽  
Data Set ◽  
System Usability Scale ◽  
System Usability ◽  
National Patient ◽  
Electronic Health

BACKGROUND Transparency is increasingly called for in health care, especially, when it comes to patients’ access to their electronic health records. In Sweden, the e-service Journalen is a national patient accessible electronic health record (PAEHR), accessible online via the national patient portal. User characteristics and perceived benefits of using a PAEHR influence behavioral intention for use and adoption, but poor usability that increases the effort expectancy can have a negative impact. It is, therefore, of interest to explore how users of the PAEHR Journalen perceive its usability and usefulness. OBJECTIVE The aim of this study was to explore how the users of the Swedish PAEHR experience the usability of the system and to identify differences in these experiences based on the level of transparency of the region. METHODS A survey study was conducted to elicit opinions and experiences of patients using Journalen. The data were collected from June to October 2016. The questionnaire included questions regarding the usability of the system from the System Usability Scale (SUS). The SUS analysis was the focus of this paper. Analysis was performed on different levels: nationally looking at the whole data set and breaking it down by focusing on 2 different regions to explore differences in experienced usability based on the level of transparency. RESULTS During the survey period, 423,141 users logged into Journalen, of which 2587 unique users completed the survey (response rate 0.61%). The total mean score for all respondents to the SUS items was 79.81 (SD 14.25), which corresponds to a system with good usability. To further explore whether the level of transparency in a region would affect the user’s experience of the usability of the system, we analyzed the 2 regions with the most respondents: Region Uppsala (the first to launch, with a high level of transparency), and Region Skåne (an early implementer, with a low level of transparency at the time of the survey). Of the participants who responded to at least 1 SUS statement, 520 stated that they had received care in Region Skåne, whereas 331 participants had received care in Region Uppsala. Uppsala’s mean SUS score was 80.71 (SD 13.41), compared with Skåne’s mean of 79.37 (SD 13.78). CONCLUSIONS The Swedish national PAEHR Journalen has a reasonably good usability (mean SUS score 79.81, SD 14.25); however, further research into more specific usability areas are needed to ensure usefulness and ease of use in the future. A somewhat higher SUS score for the region with high transparency compared with the region with low transparency could indicate a relationship between the perceived usability of a PAEHR and the level of transparency offered, but further research on the relationship between transparency and usability is required.

scholarly journals Leveraging Electronic Health Records to Improve Management of Noncommunicable Diseases at Primary Healthcare Centres in Saudi Arabia: A Qualitative Study

2020 ◽  
Author(s):  
Ahmed Hazazi ◽  
Andrew Wilson
Keyword(s):  
Chronic Disease ◽  
Electronic Health Records ◽  
Primary Healthcare ◽  
Noncommunicable Diseases ◽  
Patient Portal ◽  
Structured Interviews ◽  
Health Records ◽  
Public And Private ◽  
Patient Documentation ◽  
Electronic Health

Abstract Background: Electronic Health Records (EHRs) can contribute to the earlier detection and better treatment of chronic diseases by improving accuracy and accessibility of patient data. The Saudi Ministry of Health implemented an EHR system in all primary health care clinics (PHCs) as part of measures to improve their performance in managing chronic disease. This study examined the perspective of physicians on the current scope and content of NCDs management at PHCs including the contribution of the EHR system. Methods: Semi-structured interviews were conducted with 22 physicians working in chronic disease clinics at PHCs covering a range of locations and clinic sizes. The participants were selected based on their expertise using a combination of purposive and convenience sampling. The interviews were transcribed, analyzed and coded into the key themes. Results: Physicians indicated that the availability of the EHR helped organise their work and positively influenced NCDs patient encounters in their PHCs. They emphasised the multiple benefits of EHR in terms of efficiency, including the accuracy of patient documentation and the availability of patient information. Shortcomings identified included the lack of a patient portal to allow patients to access information about their health and lack of capacity to facilitate multi-disciplinary care for example through referral to allied health services. Access to the EHR was limited to MOH primary healthcare centres and clinicians noted that patients also received care in private clinics and hospitals. Conclusion: While well regarded by clinicians, the EHR system impact on patient care at chronic disease clinics is not being fully realised. Enabling patient access to their EHR would be help promote self-management, a core attribute of effective NCD management. Co-ordination of care is another core attribute and in the Saudi health system with multiple public and private providers, this may be substantially improved if the patients EHR was accessible wherever care was provided. There is also a need for enhanced capacity to support improving patient’s nutrition and physical activity.

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