scholarly journals An Embodied Conversational Agent in an eHealth Self-management Intervention for Chronic Obstructive Pulmonary Disease and Chronic Heart Failure: Exploratory Study in a Real-life Setting (Preprint)

10.2196/24110 ◽  
2020 ◽  
Author(s):  
Silke ter Stal ◽  
Joanne Sloots ◽  
Aniel Ramlal ◽  
Harm op den Akker ◽  
Anke Lenferink ◽  
...  
2020 ◽  
Author(s):  
Silke ter Stal ◽  
Joanne Sloots ◽  
Aniel Ramlal ◽  
Harm op den Akker ◽  
Anke Lenferink ◽  
...  

BACKGROUND Embodied Conversational Agents (ECAs) have the potential to stimulate actual use of eHealth applications. An ECA’s design influences the user’s perception during short interactions, but daily life evaluations of ECAs in healthcare are scarce. OBJECTIVE this is an exploratory, long-term study on the design of ECAs for eHealth. The study investigates how patients perceive the design of the ECA over time with regard to the ECA’s characteristics – friendliness, trustworthiness, involvement, expertise and authority –, small talk interaction, and likeliness of following the agent’s advice. METHODS we developed an ECA within an eHealth self-management intervention for patients with both Chronic Obstructive Pulmonary Disease (COPD) and Chronic Heart Failure (CHF), which we offered for four months. Patients rated five agent characteristics and likeliness of following the agent’s advice before use and after three and nine weeks of use. The amount of patients’ small talk interaction was assessed by log data. Lastly, individual semi-structured interviews were used to triangulate results. RESULTS eleven patients (7 male and 4 female) with COPD and CHF participated (median age 70 years). Patients’ perceptions of the agent characteristics did not change over time (P > 0.05 for all characteristics) and only one participant finished all small talk dialogues. After three weeks of use, the patients were less likely to follow the agent’s advice (P = .01). The agent’s messages were perceived as non-personalized and the feedback as inappropriate, affecting the agent’s perceived reliability. CONCLUSIONS this exploratory study provides first insights into ECA design for eHealth. The impression of an ECA’s design seems to remain during long-term use. To investigate future added value of ECAs in eHealth, perceived reliability should be improved by managing users’ expectations of the ECA’s capabilities and creating ECA designs fitting individual needs. CLINICALTRIAL Netherlands Trial register, NL6480. Registered 14 August 2017, https://www.trialregister.nl/trial/6480


2017 ◽  
Vol 49 (5) ◽  
pp. 1601446 ◽  
Author(s):  
Vladimir Koblizek ◽  
Branislava Milenkovic ◽  
Adam Barczyk ◽  
Ruzena Tkacova ◽  
Attila Somfay ◽  
...  

Chronic obstructive pulmonary disease (COPD) represents a major health problem in Central and Eastern European (CEE) countries; however, there are no data regarding clinical phenotypes of these patients in this region.Participation in the Phenotypes of COPD in Central and Eastern Europe (POPE) study was offered to stable patients with COPD in a real-life setting. The primary aim of this study was to assess the prevalence of phenotypes according to predefined criteria. Secondary aims included analysis of differences in symptom load, comorbidities and pharmacological treatment.3362 patients with COPD were recruited in 10 CEE countries. 63% of the population were nonexacerbators, 20.4% frequent exacerbators with chronic bronchitis, 9.5% frequent exacerbators without chronic bronchitis and 6.9% were classified as asthma–COPD overlap. Differences in the distribution of phenotypes between countries were observed, with the highest heterogeneity observed in the nonexacerbator cohort and the lowest heterogeneity observed in the asthma–COPD cohort. There were statistically significant differences in symptom load, lung function, comorbidities and treatment between these phenotypes.The majority of patients with stable COPD in CEE are nonexacerbators; however, there are distinct differences in surrogates of disease severity and therapy between predefined COPD phenotypes.


2016 ◽  
Vol 48 (1) ◽  
pp. 46-54 ◽  
Author(s):  
Tanja W. Effing ◽  
Jan H. Vercoulen ◽  
Jean Bourbeau ◽  
Jaap Trappenburg ◽  
Anke Lenferink ◽  
...  

There is an urgent need for consensus on what defines a chronic obstructive pulmonary disease (COPD) self-management intervention. We aimed to obtain consensus regarding the conceptual definition of a COPD self-management intervention by engaging an international panel of COPD self-management experts using Delphi technique features and an additional group meeting.In each consensus round the experts were asked to provide feedback on the proposed definition and to score their level of agreement (1=totally disagree; 5=totally agree). The information provided was used to modify the definition for the next consensus round. Thematic analysis was used for free text responses and descriptive statistics were used for agreement scores.In total, 28 experts participated. The consensus round response rate varied randomly over the five rounds (ranging from 48% (n=13) to 85% (n=23)), and mean definition agreement scores increased from 3.8 (round 1) to 4.8 (round 5) with an increasing percentage of experts allocating the highest score of 5 (round 1: 14% (n=3); round 5: 83% (n=19)).In this study we reached consensus regarding a conceptual definition of what should be a COPD self-management intervention, clarifying the requisites for such an intervention. Operationalisation of this conceptual definition in the near future will be an essential next step.


2018 ◽  
Vol 33 (3) ◽  
pp. 152-158 ◽  
Author(s):  
Paul Boylan ◽  
Tina Joseph ◽  
Genevieve Hale ◽  
Cynthia Moreau ◽  
Matthew Seamon ◽  
...  

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