scholarly journals User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study

10.2196/21982 ◽  
2020 ◽  
Vol 8 (12) ◽  
pp. e21982
Author(s):  
Mariska E te Pas ◽  
Werner G M M Rutten ◽  
R Arthur Bouwman ◽  
Marc P Buise
Keyword(s):  
User Experience ◽  
Response Rates ◽  
Time To Completion ◽  
Adequate Response ◽  
Prospective Comparative Study ◽  
The Mean ◽  
Survey Designs ◽  
Mean Time ◽  
Experience Questionnaire

Background Respondent engagement of questionnaires in health care is fundamental to ensure adequate response rates for the evaluation of services and quality of care. Conventional survey designs are often perceived as dull and unengaging, resulting in negative respondent behavior. It is necessary to make completing a questionnaire attractive and motivating. Objective The aim of this study is to compare the user experience of a chatbot questionnaire, which mimics intelligent conversation, with a regular computer questionnaire. Methods The research took place at the preoperative outpatient clinic. Patients completed both the standard computer questionnaire and the new chatbot questionnaire. Afterward, patients gave their feedback on both questionnaires by the User Experience Questionnaire, which consists of 26 terms to score. Results The mean age of the 40 included patients (25 [63%] women) was 49 (SD 18-79) years; 46.73% (486/1040) of all terms were scored positive for the chatbot. Patients preferred the computer for 7.98% (83/1040) of the terms and for 47.88% (498/1040) of the terms there were no differences. Completion (mean time) of the computer questionnaire took 9.00 minutes by men (SD 2.72) and 7.72 minutes by women (SD 2.60; P=.148). For the chatbot, completion by men took 8.33 minutes (SD 2.99) and by women 7.36 minutes (SD 2.61; P=.287). Conclusions Patients preferred the chatbot questionnaire over the computer questionnaire. Time to completion of both questionnaires did not differ, though the chatbot questionnaire on a tablet felt more rapid compared to the computer questionnaire. This is an important finding because it could lead to higher response rates and to qualitatively better responses in future questionnaires.

scholarly journals User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study (Preprint)

2020 ◽  
Author(s):  
Mariska E te Pas ◽  
Werner G M M Rutten ◽  
R Arthur Bouwman ◽  
Marc P Buise
Keyword(s):  
User Experience ◽  
Response Rates ◽  
Time To Completion ◽  
Adequate Response ◽  
Prospective Comparative Study ◽  
The Mean ◽  
Survey Designs ◽  
Mean Time ◽  
Experience Questionnaire

BACKGROUND Respondent engagement of questionnaires in health care is fundamental to ensure adequate response rates for the evaluation of services and quality of care. Conventional survey designs are often perceived as dull and unengaging, resulting in negative respondent behavior. It is necessary to make completing a questionnaire attractive and motivating. OBJECTIVE The aim of this study is to compare the user experience of a chatbot questionnaire, which mimics intelligent conversation, with a regular computer questionnaire. METHODS The research took place at the preoperative outpatient clinic. Patients completed both the standard computer questionnaire and the new chatbot questionnaire. Afterward, patients gave their feedback on both questionnaires by the User Experience Questionnaire, which consists of 26 terms to score. RESULTS The mean age of the 40 included patients (25 [63%] women) was 49 (SD 18-79) years; 46.73% (486/1040) of all terms were scored positive for the chatbot. Patients preferred the computer for 7.98% (83/1040) of the terms and for 47.88% (498/1040) of the terms there were no differences. Completion (mean time) of the computer questionnaire took 9.00 minutes by men (SD 2.72) and 7.72 minutes by women (SD 2.60; <i>P</i>=.148). For the chatbot, completion by men took 8.33 minutes (SD 2.99) and by women 7.36 minutes (SD 2.61; <i>P</i>=.287). CONCLUSIONS Patients preferred the chatbot questionnaire over the computer questionnaire. Time to completion of both questionnaires did not differ, though the chatbot questionnaire on a tablet felt more rapid compared to the computer questionnaire. This is an important finding because it could lead to higher response rates and to qualitatively better responses in future questionnaires.

Quality of febrile neutropenia management in a regional cancer center emergency department.

2014 ◽  
Vol 32 (30_suppl) ◽  
pp. 104-104
Author(s):  
Priyanka Kapil ◽  
Katherine Enright
Keyword(s):  
Emergency Department ◽  
Febrile Neutropenia ◽  
Antibiotic Therapy ◽  
Cancer Site ◽  
Cancer Center ◽  
Time To Initiation ◽  
The Mean ◽  
The Impact ◽  
Mean Time

104 Background: ASCO's current guidelines for febrile neutropenia (FN) management support antibiotic administration within one hour of presentation to the emergency department (ED). Prompt initiation of antibiotic therapy is vital to decrease the likelihood of adverse outcomes. Many studies, however, have reported significant delays in antibiotic initiation with mean wait times far exceeding ASCO's guidelines. We aimed to assess the quality of FN management at a regional cancer centre ED. Methods: Patients undergoing chemotherapy who visited the ED at the Peel Regional Cancer Center in Ontario, Canada between 04/12 - 03/13 were identified using electronic medical records. Patients were excluded if there was no record of chemotherapy delivery within 30 days prior to ED visit. ICD-10 codes and chart data were used to identify patients who had presented for either fever or infection. The primary outcome measures were three major quality of health indicators; time to assessment by a physician, Canadian Triage and Acuity Scale (CTAS) score, and time to initiation of intravenous antibiotics. Results: In total 239 records were included in the analysis. CTAS score was concordant with recommendation for FN (level 1-2) in 85% of patients and did not vary based on primary cancer site (p = 0.17). The mean time to physician assessment was 97.2 min and the mean time to initiation of IV antibiotics was 194.7 min. Overall, 14.6% of patients received their first dose of antibiotic therapy within the recommended 1 hour window. Conclusions: Our audit identified a large margin for improvement in the time to initiation of antibiotic therapy for chemotherapy patients with suspected FN. Prompt recognition and initiation of standardized treatment pathways for FN in the ED may improve the time to initiation of antibiotic therapy. In an attempt to address this gap in quality we have developed and distributed a standardized wallet-sized fever card to all patients receiving cytotoxic chemotherapy within our regional cancer program. This card contains information pertaining to the current chemotherapy treatment and recommended ED treatment protocols for FN. An evaluation of the impact of these cards is ongoing.

scholarly journals 1700 Using Intra-Operative Imaging as A Tool to Provide Peer Review, Scoring, Feedback and Education for Hand and Wrist Trauma Cases - A Quality Improvement Project

2021 ◽  
Vol 108 (Supplement_6) ◽  
Author(s):  
A Smith ◽  
A Thompson ◽  
P Stanier ◽  
J Rooker ◽  
I Lowdon
Keyword(s):  
Final Report ◽  
X Rays ◽  
Improvement Project ◽  
X Ray ◽  
Constructive Feedback ◽  
Wrist Trauma ◽  
Specific Feedback ◽  
The Mean ◽  
Mean Time

Abstract Aim To improve the efficiency of intraoperative hand trauma x-ray review, introduce a scoring system for quality of fixation achieved and use this as an education and feedback tool for trainees. Method A large QI project in 2019 demonstrated that intra-operative images taken using the mini C-arm were not being reviewed. In March 2020 the first QI cycle introduced an Access database to ensure that as cases were removed from the trauma board, they were added to a review list. Each x-ray was also scored in the trauma meeting (good, acceptable, poor) to assess the radiographic quality of fixation. The second QI cycle identified the named surgeon for each case, allowing surgeon specific feedback. Finally, we trained all qualified users of the mini C-arm to upload their own images after each case, reducing the mean time to upload. Results This QI project has improved the review rate of mini C-arm images from 30% to 100% and every x-ray is scored. The mean time to review images has reduced from 4 days to less than 24 hours. All trainees can access their scores for imaged hand and wrist trauma and receive written constructive feedback. Conclusions This project ensures appropriate and prompt review of all hand and wrist trauma cases allowing early identification of any concerns. All x-rays are scored, and this process acts as an educational prompt in the trauma meeting. A final report can be printed for each trainee which can be uploaded to their portfolio to document their surgical progress.

scholarly journals Tectal gliomas: assessment of malignant progression, clinical management, and quality of life in a supposedly benign neoplasm

2018 ◽  
Vol 44 (6) ◽  
pp. E15 ◽  
Author(s):  
Malte Mohme ◽  
Friederike S. Fritzsche ◽  
Klaus C. Mende ◽  
Jakob Matschke ◽  
Ulrike Löbel ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Clinical Course ◽  
Case Series ◽  
Diffuse Astrocytoma ◽  
The Mean ◽  
Mean Time ◽  
Tectal Glioma ◽  
Astrocytoma Grade

OBJECTIVETectal gliomas constitute a rare and inhomogeneous group of lesions with an uncertain clinical course. Because these supposedly benign tumors are frequently followed up by observation over many years, the authors undertook this analysis of their own case series in an effort to demonstrate that the clinical course is highly variable and that there is a potential for a progressive biology.METHODSClinical data analysis of 23 cases of tectal glioma (involving 9 children and 14 adults) was performed retrospectively. Radiographic data were analyzed longitudinally and MR images were evaluated for tumor volume, contrast enhancement, and growth progression. Quality of life was assessed using the EORTC BN20 and C30 questionnaires during follow-up in a subgroup of patients.RESULTSThe patients’ mean age at diagnosis was 29.2 years. The main presenting symptom at diagnosis was hydrocephalus (80%). Six patients were treated by primary tumor resection (26.1%), 3 patients underwent biopsy followed by resection (13.1%), and 3 patients underwent biopsy only (13.1%). For additional treatment of hydrocephalus, 14 patients (60.9%) received shunts and/or endoscopic third ventriculostomy. Radiographic tumor progression was observed in 47.9% of the 23 cases. The mean time between diagnosis and growth progression was 51.5 months, and the mean time to contrast enhancement was 69.7 months. Histopathological analysis was obtained in 12 cases (52.2%), resulting in 5 cases of high-grade glioma (3 cases of glioblastoma multiforme [GBM], grade IV, and 2 of anaplastic astrocytoma, grade III), 5 cases of pilocytic astrocytoma, 1 diffuse astrocytoma, and 1 ganglioglioma. Malignant progression was observed in 2 cases, with 1 case progressing from a diffuse astrocytoma (grade II) to a GBM (grade IV) within a period of 13 years. Quality-of-life measurements demonstrated distinct functional deficits compared to a healthy sample as well as glioma control cohorts.CONCLUSIONSAnalysis of this case series shows that a major subpopulation of tectal gliomas show progression and malignant transformation in children as well as in adolescents. These tumors therefore cannot be considered inert lesions and require histological confirmation and close follow-up. Quality-of-life questionnaires show that tectal glioma patients might benefit from special psychological support in emotional, social, and cognitive functionality.

scholarly journals The impact of angling experience on the efficiency of float fishing using different hook types

2019 ◽  
Vol 27 (1) ◽  
pp. 41-46
Author(s):  
Tomasz K. Czarkowski ◽  
Andrzej Kapusta
Keyword(s):  
The Mean ◽  
Catch Rates ◽  
Time Required ◽  
The Impact ◽  
Mean Time

Abstract The aim of the study was to compare the catch efficiency of novice and experienced anglers float fishing with different hook types. The mortality of fish that were caught and released was determined based on the experience of the angler and the type of hook used. The mean catch rates of the experienced angler was 46.7 fish per hour, while that of the novice angler was 33.7 fish per hour. The landing efficiency of fish using hooks with micro-barbs was higher than that with barbless hooks. Angling experience had a significant impact on the mean time required to unhook caught fish and also on the mortality of the fish released. The lowest mortality was noted in fish caught by experienced anglers fishing with barbless hooks. The results of the study suggest that angling experience does not have a great impact on parameters characterizing the quality of angling catches. The efficiency of float fishing performed by novice and experienced anglers was similar. Differences were noted in the time required to unhook the fish and in the mortality of the fish released.

scholarly journals Evaluation of Youtube Video Content About Developmental Dysplasia of the Hip

2020 ◽  
Author(s):  
Ahmet Oztermeli ◽  
Nazım Karahan
Keyword(s):  
Peer Review Process ◽  
International Health ◽  
Poor Quality ◽  
Developmental Dysplasia ◽  
Global Quality ◽  
Youtube Videos ◽  
The Mean ◽  
Mean Time ◽  
Dysplasia Of The Hip

Abstract Background: The purpose of this study is to investigate the quality and reliability of YouTube videos regarding developmental dysplasia of the hip (DDH).YouTube is one of the most popular websites used as a source of information, but the variety in authorship and lack of a peer-review process are problems.Methods: The search string “developmental dysplasia of the hip” was inputted to the YouTube search engine, and the first 52 videos returned as a response were assessed. The Video Power Index (VPI) (like ratio*view ratio/100) was used to assess the popularity of the videos. Global Quality Score (GQS) and developmental dysplasia of the hip scores (DDHS) were used to evaluate the quality and educational quality of the videos, and The Journal of the American Medical Association Score (JAMAS) was used to evaluate the accuracy of the source of information.Results: According to our research, the mean duration time of the videos was 526 s (SD: 813), and the average view count of the videos was 34,644. The mean time since upload was 1907 days (SD: 1137). On average, the videos received 10.9 comments, 210.3 likes, and 6.8 dislikes. The mean like ratio and VPI were 92.9 (SD: 19.57) and 25.8 (SD: 53.43), respectively. The mean JAMAS, GQS, and DDHS of all videos evaluated were 1.37 (SD: 0.7), 2.46 (SD: 1.09), and 4.63 (SD: 5.00), respectively. The DDHS and GQS were positively correlated (p:0.001 r: 65.8%). The GQS and the DDHS were higher in the academic group than in the commercial group (p:0.01). (p:0.037).Conclusions: The videos regarding DDH on YouTube generally had poor quality. As a result, to maintain an optimal parent–physician or patient–physician relationship, we suggest that international health societies make their own educational videos for parents, patients, and fellow physicians.

scholarly journals Anthropometric and clinical profiles of post-bariatric patients submitted to procedures in plastic surgery

2018 ◽  
Vol 45 (2) ◽  
Author(s):  
SIMONE CORRÊA ROSA ◽  
JEFFERSON LESSA SOARES DE MACEDO ◽  
LUIZ AUGUSTO CASULARI ◽  
LUCAS RIBEIRO CANEDO ◽  
JOÃO VITOR ALMEIDA MARQUES
Keyword(s):  
Postoperative Complications ◽  
Plastic Surgery ◽  
Analytical Study ◽  
The North ◽  
Bariatric Patients ◽  
Clinical Profiles ◽  
The Mean ◽  
Epidemiological Profile ◽  
Mean Time

ABSTRACT Objective: to evaluate the profile of patients submitted to post-bariatric plastic surgery at the North Wing Regional Hospital, Brasília, DF. Methods: we conducted a prospective, descriptive and analytical study of patients submitted to Roux-en-Y gastroplasty, and subsequently to plastic surgery, from January 2011 to December 2016. We assessed body mass index before gastroplasty and after surgery plastic surgery, postoperative complications and comorbidities. Results: we studied 139 patients (130 women and nine men), with a mean age of 41 years, who underwent 233 operations. The mean BMI at the time of plastic surgery was 27.44kg/m2. The mean weight loss was 47.02kg and the mean maximum BMI was 45.17kg/m2. The mean time between bariatric surgery and plastic surgery was 42 months. The most important co-morbidities before plastic surgery were arterial hypertension (11.5%), arthropathy (5.4%), diabetes mellitus (5%) and metabolic syndrome (4.3%) (p<0.01). Of the 139 patients operated on, 76.97% underwent abdominoplasty followed by mammoplasty (42.46%), rhytidoplasty (17.27%) and brachioplasty (13.67%). Fourteen (13.08%) patients underwent herniorrhaphy combined with abdominoplasty. We performed anchor abdominoplasty in 19.42%. The rate of postoperative complications was 26.65%. Conclusion: the epidemiological profile of post-bariatric patients who underwent plastic surgery was similar to that reported in the literature, except for the low rate of associated surgeries and postoperative complications. Plastic surgery in post-bariatric patients has led to an improvement in the quality of life in most of these patients.

scholarly journals Evaluation of Youtube Video Content About Developmental Dysplasia of the Hip

2020 ◽  
Author(s):  
Ahmet Oztermeli ◽  
Nazım Karahan
Keyword(s):  
Peer Review Process ◽  
International Health ◽  
Poor Quality ◽  
Developmental Dysplasia ◽  
Global Quality ◽  
Youtube Videos ◽  
The Mean ◽  
Mean Time ◽  
Dysplasia Of The Hip

Abstract Background: The purpose of this study is to investigate the quality and reliability of YouTube videos regarding developmental dysplasia of the hip (DDH).YouTube is one of the most popular websites used as a source of information, but the variety in authorship and lack of a peer-review process are problems.Methods: The search string “developmental dysplasia of the hip” was inputted to the YouTube search engine, and the first 52 videos returned as a response were assessed. The Video Power Index (VPI) (like ratio*view ratio/100) was used to assess the popularity of the videos. Global Quality Score (GQS) and developmental dysplasia of the hip scores (DDHS) were used to evaluate the quality and educational quality of the videos, and The Journal of the American Medical Association Score (JAMAS) was used to evaluate the accuracy of the source of information.Results: According to our research, the mean duration time of the videos was 526 s (SD: 813), and the average view count of the videos was 34,644. The mean time since upload was 1907 days (SD: 1137). On average, the videos received 10.9 comments, 210.3 likes, and 6.8 dislikes. The mean like ratio and VPI were 92.9 (SD: 19.57) and 25.8 (SD: 53.43), respectively. The mean JAMAS, GQS, and DDHS of all videos evaluated were 1.37 (SD: 0.7), 2.46 (SD: 1.09), and 4.63 (SD: 5.00), respectively. The DDHS and GQS were positively correlated (p:0.001 r: 65.8%). The GQS and the DDHS were higher in the academic group than in the commercial group (p:0.01). (p:0.037).Conclusions: The videos regarding DDH on YouTube generally had poor quality. As a result, to maintain an optimal parent–physician or patient–physician relationship, we suggest that international health societies make their own educational videos for parents, patients, and fellow physicians.

scholarly journals Over-the-Air Evaluation of User Body Loss for Popular In-Ear Bluetooth Earbuds

2021 ◽  
Vol 2021 ◽  
pp. 1-10
Author(s):  
Stanislav Stefanov Zhekov ◽  
Jan Hvolgaard Mikkelsen ◽  
Gert Frølund Pedersen
Keyword(s):  
Comparative Study ◽  
User Experience ◽  
Free Space ◽  
Electronic Device ◽  
Communication Link ◽  
Radiated Power ◽  
Performance Deterioration ◽  
The Mean ◽  
The Right

Wireless earbuds have become the preferred electronic device for listening to music and for hands-free talking. The combined radio performance of the earbud and the handset determines the quality of the established communication link and hence the quality of the user experience. This paper presents an extensive comparative study of five common Bluetooth earbuds, where the transmit performance, in terms of total radiated power (TRP), is investigated. The measurements are conducted for the right-side earbud and for the low and high ends of the Bluetooth frequency spectrum. Moreover, two scenarios are considered: (1) the earbud is placed in free space and (2) the earbud is placed in a person’s ear. For the latter case, a total of 12 volunteers are involved in the measurement campaign. Measurements show that the mean performance deterioration, due to the placement of the earbud in the person’s ear, ranges from 3 to 6 dB across the tested earbuds.

scholarly journals Pemetaan Kehamilan dan Pemantauan Berbasis Web Sistem Informasi Geografis

Respati ◽  
2020 ◽  
Vol 15 (3) ◽  
pp. 66
Author(s):  
Arief Munandar ◽  
Arief Setyanto ◽  
Suwanto Raharjo
Keyword(s):  
Real Time ◽  
User Experience ◽  
Health Monitoring ◽  
Success Factor ◽  
Questionnaire Result ◽  
Stake Holder ◽  
Rich Information ◽  
Local Healthcare ◽  
Experience Questionnaire

INTISARIPemantauan kehamilan penting untuk memastikan keberlanjutan negara. Layanan kesehatan lokal (PUSKESMAS) bertanggung jawab atas pemantauan pemeliharaan kesehatan kehamilan di wilayah tertentu. Aktivitas wanita hamil termasuk berjalan sudah lama diamati memiliki korelasi positif dengan kesehatan kehamilan. Perkembangan smartphone yang maju memungkinkan pengembangan aktivitas manusia berbasis waktu yang nyata. Kegiatan ini dapat dilaporkan dan disusun di atas peta geografis dan memberikan informasi yang kaya meningkatkan kualitas manajemen kesehatan kehamilan. Dalam makalah ini kami menyajikan solusi untuk pemetaan kehamilan dalam pemantauan online real-time dari aktivitas mereka. Untuk memastikan keselarasan antara kebutuhan bisnis dan harapan pemegang saham,penilaian sistem dilakukan. Pengalaman Pengguna adalah faktor penentu keberhasilan implementasi sistem. Kuisioner pengalaman pengguna (UEQ) adalah alat umum untuk mengukur pengalaman penggunanya. Dalam makalah ini kami menyajikan sistem pemetaan dan pemantauan waktu nyata online kami dan pendapat pengguna tentang sistem diterapkan. Menurut hasil kuesioner, aplikasi yang kami usulkan dianggap dalam level sedang tetapi, masih perlu perbaikan dalam bebagai aspek. Kata kunci— Pengalaman pengguna, penilaian web, pemantauan kesehatan online. ABSTRACTPregnancy monitoring is important to ensure the sustainability of a nation. Local healthcare (PUSKESMAS) responsible for pregnancy health monitoring and maintenance in certain region. Pregnant woman activities including waking has long been observed to have positive correlation with the pregnancy health. The advance development of smartphone enables the development of human activity in real time based. The activity can be reported and plot on the top of geographical map and provide rich information to improve the quality of pregnancy health managements. In this paper we present our solution to the pregnancy mapping in real time online monitoring of their activity. In order to ensure the alignment between business need and the stake holder expectation an assessment of the system is carried out. User Experience is important success factor of system implementation. User experience questionnaire (UEQ) is a generic tool to measure user experience. In this paper we present our online real time mapping and monitoring system and user opinion about the implemented system. According to the questionnaire result, our proposed application considered to be in moderate level but still need improvements in many aspects..Kata kunci—  User Experience, web assessment, online health monitoring

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