scholarly journals The role of logistics management in public services – research plan

2017 ◽  
Vol 2 (3) ◽  
pp. 33-43
Author(s):  
László Buics
Keyword(s):  
Public Management ◽  
Large Scale ◽  
Public Services ◽  
New Public Management ◽  
Logistics Management ◽  
Services Research ◽  
The Public ◽  
New Public ◽  
Efficiency And Effectiveness ◽  
Increase Efficiency

Public services and logistics are generally treated as different fields, but the tools of logistics management with the help of the Unified Services Theory can be used for the benefit of the public services. The aim of this theoretical paper is to generally introduce my topic and relevance of the research on which my PhD thesis will be based in the future. The expectations in the advanced, globalized world are pushing governments to find new methods to fulfil the needs of the citizens while keeping up or even increase efficiency and effectiveness. I believe that from a certain viewpoint the public administration system can be considered as a large scale supply network, and I am particularly interested in how we could apply logistical methods in public services to increase efficiency and effectiveness while simultaneously increase customer satisfaction. In this particular paper I would like to present how I see the connections between the concept of New Public management and the Unified Services Theory. I would like to show the similarities between them and how they could complete each other in order to serve as a background for later logistics related approaches and researches within the domain of public services.

Turning New Public Management theory into reality: Performative struggle during a large scale planning process

2017 ◽  
Vol 35 (7) ◽  
pp. 1264-1284 ◽  
Author(s):  
Sander Merkus ◽  
Marcel Veenswijk
Keyword(s):  
Public Management ◽  
Large Scale ◽  
New Public Management ◽  
Planning Process ◽  
Organization Studies ◽  
Public Governance ◽  
The Public ◽  
New Public ◽  
The Will

Within the literature of governance and policy making in the context of planning, the notion of performativity is specifically conceptualized as the self-fulfilling property of performances – such as story-telling – that shape public reality. One specific stream of performativity researchers – dominant in the realm of organization studies – focuses on the enactment of academic theory into reality. We contribute to this idea of bringing theory into being by conceptualizing purposive performative agents who strive to enact a specific theory in reality. Our paper demonstrates through which mechanisms the theory of New Public Management has shaped the reality of public governance at the will of one powerful performative agent. Using a perspective based on performative struggle, our interpretative case study – focused on a large policy process – exhibits how New Public Management doctrine gains influence at the expense of other public management theories. In conclusion, we claim that our findings offer a potential perspective for understanding through which dynamics certain agents aim to shape the public realm in alignment with their preferred theoretical propositions.

scholarly journals Provision of Public Services in the Light of Current Global Trends

2018 ◽  
Vol 7 (2) ◽  
pp. 9-14
Author(s):  
Monika Bumbalová
Keyword(s):  
Public Sector ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Social Changes ◽  
Global Trends ◽  
The Public ◽  
New Public ◽  
Provision Of Services ◽  
Almost All

AbstractProvision of services by public sector is a concept, which has been implemented for many decades in various forms of economic arrangement. Public sector policies and public services have significant impact on almost all spheres of life including agriculture. Throughout the history, there were times with smaller and bigger importance of public sector within the economy. The conditions of public sector always depend on the actual trend applied in the sphere of public administration and public management. After the period of New Public Management accompanied by leaning away from the “public” concept, a return to stronger statehood and more intensive public sector can be seen. There are several reasons for such development, which are also called megatrends. Urbanization, demography and social changes, climate changes and development of technology belong to the most intensive ones. The presented review paper deals with the description of the mentioned trends and provides a reflexion on their influence on the public sector and provision of public services in particular.

scholarly journals From New Public Management to Public Sector Management Reforms during the pandemic. The effects of Covid-19 on public management reforms and effectiveness

2021 ◽  
Vol 26 ◽  
pp. 576-596
Author(s):  
Panagiota Xanthopoulou ◽  
Iosif Plimakis
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Resistance To Change ◽  
Organizational Structures ◽  
Public Governance ◽  
The Public ◽  
Effective Implementation ◽  
New Public ◽  
Efficiency And Effectiveness

The current paper presents some aspects and criticisms from the theoretical literature concerning the New Public Management (NPM). The article also critically examines whether the NPM model is appropriate and the drivers that affected its efficiency and effectiveness in the public sector especially in Greece, during the current pandemic. The research concluded that the process of managerial reform and the specific criteria in order to evaluate NPM’s effectiveness are not completed yet and that there are some key barriers such as the statist perception of citizens and politicians, the corruption of public, the fragmented organizational structures, the resistance to change that hinder the success of change and of NPM’s effective implementation in public sector. However, Covid-19 was a situation that helped many aspects of NPM such as digitalization, digital transformation, e-governance etc. to effectively be introduced and implemented in public governance of Greek organisations.

Differential Approaches to Human Resource Management Reform in the Public Services of Jamaica and Trinidad and Tobago

2001 ◽  
Vol 30 (4) ◽  
pp. 531-547 ◽  
Author(s):  
Ann Marie Bissessar
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Trinidad And Tobago ◽  
Human Resource ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
The Public ◽  
Human Resource Systems ◽  
New Public

The introduction of New Public Management in the public services of many countries brought with it not only changes in epistemology but new methods and techniques for managing resources.1, 2, 3, 4 With the advent of New Public Management, for instance, techniques such as contracting out, divestment, and the disaggregation of the public services into separate self contained units were employed by many governments to increase output and reduce cost in the public sector. However, it was also recognized that another resource, namely how employees are managed, needed to be reformed as well. This concern for proper management of human resources was implicit in one of the primary tenets of New Public Management, which stressed that managers should be “free to manage.”5 This “freedom to manage” principle involved more than changes in the process of decision-making. Indeed, it led to a radical attempt on the part of various states to replace the former systems of personnel administration with the “new” private sector system of human resource management. This article examines the attempts to reform, human resource management systems in the public services of two of the larger countries in the Commonwealth Caribbean—Jamaica and Trinidad and Tobago. It argues that although these two countries share a remarkable commonality in terms of historical backgrounds, and political and economic developments, the human resource systems that were introduced under the wider ambit of administrative reform varied. Moreover, it was evident that Jamaica was far more successful in the actual implementation of human resource systems than Trinidad and Tobago. What is even more striking is the fact that reformers in both countries took only what they wanted from the reform package and in some cases amended them in the light of factors such as ethnicity, political culture, party dominance, or levels of economic development.

Crisis Management in the Public Sector

2013 ◽  
pp. 1463-1472 ◽  
Author(s):  
Unsal Sigri
Keyword(s):  
Public Sector ◽  
Crisis Management ◽  
Systems Thinking ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
New Public ◽  
Efficiency And Effectiveness ◽  
Global And Local ◽  
Adaptive Decision Making

The practice and study of public administration has long included questions of efficiency and effectiveness in crisis management. There are some misunderstandings of the problems faced, like the recent global economic crisis from the public management perspective. These misunderstandings in the public sector may cause different perceptions of the crisis, which lead people and organizations to some misunderstandings and ineffective reactions of crisis management, which bring slower and ineffective results. In light of this rapidly changing environment, “new public management” requires quick, flexible, and adaptive decision making systems and structures. The aim of this chapter is to discuss the usage of “systems thinking” in “new public management” to provide a dynamic approach to crisis management. In that respect, a structural analysis of the global and local crisis and systems thinking modeling is discussed in the scope of crisis in the first section. In the second section, the relationship between new public management and systems thinking within crisis management in the public sector is studied. In the conclusion, the necessity of usage of the new tools and decision support systems by public management in crisis management is emphasized in light of the developments brought by New Public Management.

Crisis Management in the Public Sector

2013 ◽  
pp. 59-68
Author(s):  
Unsal Sigri
Keyword(s):  
Public Sector ◽  
Crisis Management ◽  
Systems Thinking ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
New Public ◽  
Efficiency And Effectiveness ◽  
Global And Local ◽  
Adaptive Decision Making

The practice and study of public administration has long included questions of efficiency and effectiveness in crisis management. There are some misunderstandings of the problems faced, like the recent global economic crisis from the public management perspective. These misunderstandings in the public sector may cause different perceptions of the crisis, which lead people and organizations to some misunderstandings and ineffective reactions of crisis management, which bring slower and ineffective results. In light of this rapidly changing environment, “new public management” requires quick, flexible, and adaptive decision making systems and structures. The aim of this chapter is to discuss the usage of “systems thinking” in “new public management” to provide a dynamic approach to crisis management. In that respect, a structural analysis of the global and local crisis and systems thinking modeling is discussed in the scope of crisis in the first section. In the second section, the relationship between new public management and systems thinking within crisis management in the public sector is studied. In the conclusion, the necessity of usage of the new tools and decision support systems by public management in crisis management is emphasized in light of the developments brought by New Public Management.

The political economy of English public services reform and implications for management knowledges in health care organizations

2018 ◽  
Author(s):  
Ewan Ferlie ◽  
Sue Dopson ◽  
Chris Bennett ◽  
Michael D. Fischer ◽  
Jean Ledger ◽  
...  
Keyword(s):  
Political Economy ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Health Care Organizations ◽  
Public Agencies ◽  
Political Issue ◽  
Management Reform ◽  
New Public

This chapter explores, in greater depth, the idea floated in the Introduction that the macro-level political economy of public services reform can exert effects on preferred management knowledges at both national and local levels. We argue that an important series of New Public Management reforms evident since the 1980s have made UK public agencies more ‘firm like’ and receptive to firm-based forms of management knowledge. We characterize key features of the UK’s long-term public management reform strategy, benchmarking it against, and also adding to, Pollitt and Bouckaert’s well-known comparativist typology. We specifically add to their model a consideration of the extent to which public management reform is constructed as a top-level political issue.

scholarly journals Intellectual Capital and Sustainable Economic Performance in the Public Sector: The Context of the New Public Management in Malaysia

2021 ◽  
Vol 13 (14) ◽  
pp. 7885
Author(s):  
Kardina Kamaruddin ◽  
Indra Abeysekera
Keyword(s):  
Public Sector ◽  
Intellectual Capital ◽  
Economic Performance ◽  
Public Management ◽  
Structural Equation ◽  
New Public Management ◽  
The Public ◽  
New Public ◽  
Operational Variables ◽  
Construct Dimensions

The New Public Management allows us to reflect upon whether intellectual capital helps public sector organisations meet their performance benchmarks. Sustainable economic performance gains importance from the public sector’s service ideal. Although there have been empirical endeavours using intellectual capital as operational variables, this study examines the theoretically informed relationship between the intellectual capital construct and its construct dimensions and the sustainable economic performance construct and its construct dimensions. The decision-making inputs of senior officials in the Malaysian public sector are vital for evaluating the relationship, as these officials are the individual strategists of the collective organisational strategy. The study conducted a survey that received 1092 usable responses and analysed them using the structural equation modelling research method. The findings showed a robust theoretical relationship between intellectual capital and sustainable economic performance. Furthermore, the study identified intellectual capital items that play a vital role in supporting public sector sustainable economic performance in Malaysia under New Public Management. The findings provide useful knowledge for public sector officials and policymakers, and for further research.

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