scholarly journals Factors Impacting Social Media Adoption in Public Sector Organizations: Case of Oman

2016 ◽  
Vol 12 (2) ◽  
pp. 167-177 ◽  
Author(s):  
Fawzi Al Riyami ◽  
◽  
Rafi Ashrafi ◽  
2021 ◽  
pp. 137-153
Author(s):  
Francesca Rizzuto ◽  
Lucia D’Ambrosi ◽  
Gea Ducci ◽  
Alessandro Lovari

This article argues that in Italy there is a new problematic relationship among journalism, politics, and public sector organizations due to the permanence of some traditional features in the informative context as well as to the success of infotainment logic and to the pervasive use of social media. In the new hybrid digi-tal ecosystem, a redefinition of the social role of information is necessary to un-derstand the perspectives for journalism and public sector communication. Info-tainment and politainment enhance the hybridization of Italian public sector communication formats and styles mainly on social media platforms. This process has consequences on interactions and overplays between information and com-munication areas in public organizations, redefining the evolution of professional roles.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Antti Rautiainen ◽  
Vilma Luoma-aho

PurposeThis article analyzes the links between financial reports and reputation in the context of Finnish public sector organizations. In general, the paper discusses the accounting treatment of intangible and tangible assets and the quality and relevance of public sector financial reporting.Design/methodology/approachFor data, we combine three data sets: financial statement information of eight anonymous Finnish public organizations, the results of a reputation survey among their key stakeholders (N = 914) and a sample of the social media sentiment around the organizations.FindingsOur findings suggest that a decrease in spending and, surprisingly in the nonprofit sector, an increase in the surplus, indicate better perceived financial performance. An increase in surplus is positively linked with the reputational factors, for example, trust. However, disclosing excessive amounts of information, for example, in financial reporting seems to contribute to negative discussions on social media.Practical implicationsWe highlight the importance of managing intangibles, including those not recognized in the balance sheet, such as reputation. We present three propositions with potential managerial relevance.Originality/valueDespite the considerable amount of financial information disclosed by public sector organizations, few studies have analyzed its relevance or connection to reputation. This first-of-a-kind paper combines intangible and tangible assets by analyzing how financial data and intangible reputation are linked in the public sector accounting context. Six reputational factors were discovered, and financial performance was found to correlate with trust in the public sector.


2021 ◽  
pp. 1-14
Author(s):  
Vincent Mabillard ◽  
Raphaël Zumofen ◽  
Nicolas Keuffer

While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to uncover the reasons explaining this behavior. This approach is preferred to understand what motivates or prevents cities from communicating on social media, focusing mainly on perceptions of risks related to these platforms. Results indicate that some factors identified in the literature on public sector organizations slow down the social media adoption and usage at the local level; but interestingly, the conservative approach to social media preferred by numerous cities also plays a major role in explaining cities’ absence on these platforms.


2020 ◽  
Vol 22 (5) ◽  
pp. 26-31
Author(s):  
EMIL MARKVART ◽  
◽  
DMITRY V. MASLOV ◽  
TATYANA B. LAVROVA ◽  
◽  
...  

The existing approaches to quality assessment, based on ranking and rating, perform a control function but do not give government bodies at various levels, local governments, and public sector organizations the necessary tools to improve their performance. The article is devoted to one of the modern models of quality management in the field of public administration – the European model for improving the activities of public sector organizations through the self-assessment – the Common Assessment Framework (CAF model) and the possibilities of its implementation in Russia.


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