scholarly journals STUDY OF THE ROLE OF ACTIVATING KNOWLEDGE MANAGEMENT IN IMPROVING THE QUALITY OF THE PERFORMANCE OF ORGANIZATIONS IN THE WORK ENVIRONMENT

2016 ◽  
Vol 33 (2) ◽  
pp. 437-459
Keyword(s):  
Knowledge Management ◽  
Work Environment

The Role of Knowledge Management (KM) in Aged Care Informatics

Big Data ◽  
2016 ◽  
pp. 1668-1686
Author(s):  
Margee Hume ◽  
Craig Hume ◽  
Paul Johnston ◽  
Jeffrey Soar ◽  
Jon Whitty
Keyword(s):  
Knowledge Management ◽  
Management Practice ◽  
Aged Care ◽  
Social Infrastructure ◽  
Care Giving ◽  
Aged Care Facilities ◽  
Definition Of

Aged care is projected to be the fastest-growing sector within the health and community care industries (Reynolds, 2009). Strengthening the care-giving workforce, compliance, delivery, and technology is not only vital to our social infrastructure and improving the quality of care, but also has the potential to drive long-term economic growth and contribute to the Gross Domestic Product (GDP). This chapter examines the role of Knowledge Management (KM) in aged care organizations to assist in the delivery of aged care. With limited research related to KM in aged care, this chapter advances knowledge and offers a unique view of KM from the perspective of 22 aged care stakeholders. Using in-depth interviewing, this chapter explores the definition of knowledge in aged care facilities, the importance of knowledge planning, capture, and diffusion for accreditation purposes, and offers recommendations for the development of sustainable knowledge management practice and development.

scholarly journals Selected Aspects of Evaluating Knowledge Management Quality in Contemporary Enterprises

Information ◽  
2020 ◽  
Vol 11 (5) ◽  
pp. 244
Author(s):  
Olga Sobolewska ◽  
Agnieszka Bitkowska
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
International Organizations ◽  
Online Survey ◽  
Business Activity ◽  
Management Quality ◽  
It Systems ◽  
Process Perspective

The main aim of the article was to estimate select aspects of knowledge management quality evaluations in contemporary enterprises from theoretical and practical perspectives. Measuring knowledge management is the biggest challenge for both theoreticians and practitioners. The survey was addressed to organizations conducting business activity in Poland. The research was carried out in 2019 in the form of an online survey. For international organizations, the survey was intended for representatives of these companies’ local branches. It has been shown that the factors that most strongly affect the quality of knowledge are directly related to infrastructure and information technology systems (IT systems). The article contributes to managerial practice by pointing out the importance of evaluating knowledge management quality from the process perspective. The article’s originality lies in the contribution to the literature of evaluating knowledge management quality by empirically analyzing it in contemporary enterprises. The results of research in the field involving assessing the quality of knowledge management have shown the need to focus not only on information technology tools (IT tools) related to infrastructure, but also on the processes approach, taking into account the priority role of the employees.

Relational Competence-Based Knowledge Transfer Within Intrafamily Succession

2013 ◽  
Vol 28 (1) ◽  
pp. 10-25 ◽  
Author(s):  
Isabella R. Hatak ◽  
Dietmar Roessl
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Transfer Process ◽  
Strong Relationship ◽  
Relational Competence ◽  
Knowledge Based ◽  
Successful Business ◽  
The Relationship

This article discusses the challenges of knowledge management within intrafamily succession against the background of the knowledge-based view. As a knowledge transfer is crucial for a successful business continuation, factors that promote the interpersonal knowledge transfer are identified. Since the quality of the relationship between successor and predecessor is considered a key determinant of knowledge transfer, the role of relational competence in the knowledge transfer process is analyzed. A laboratory experiment ( N = 107) was conducted to test the derived hypotheses. In its conclusion, the article presents the empirically confirmed strong relationship between relational competence and knowledge transfer within intrafamily succession.

scholarly journals The Role of OCB as a Mediator in Improving Employees Performance

2020 ◽  
Vol 5 (2) ◽  
pp. 123-134
Author(s):  
Ana Kadarningsih ◽  
Vicky Oktavia ◽  
Amjad Ali
Keyword(s):  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Education Department ◽  
The Relationship ◽  
A Company

Employee performance is a measure of the quality of human resources in a company, because employee performance is one important factor for the achievement of a company's goals. Employee performance can be influenced by several factors, such as training, work environment and organizational citizenship behavior (OCB). The purpose of this research is to determine the influence of training and work environment to employee’s performance with Organizational Citizenship Behavior (OCB) as the intervening. This research was conducted at the Semarang City Education Department by taking a sample of 115 respondents registered as active officials of the Semarang City Education Department. Data collection method is done through a questionnaire. Data analysis uses path analysis. The results of the study concluded that there is an influence of training and work environment on OCB, the influence of OCB on employee performance and OCB is able to mediate the relationship between training and work environment on employee performance.

scholarly journals Role of Work Environment in Enhancing Quality of Work Life [A Study with Reference to ONGC, Cauvery Basin

2011 ◽  
Vol 1 (12) ◽  
pp. 17-20
Author(s):  
Dr. K. Krishnakumar Dr. K. Krishnakumar ◽  
◽  
P. M. Sugavaneswari P. M. Sugavaneswari
Keyword(s):  
Work Environment ◽  
Work Life ◽  
Quality Of Work Life ◽  
Cauvery Basin ◽  
Quality Of Work

scholarly journals The Influence of Knowledge Management Processes on Intellectual Capital and Innovation Performance

2020 ◽  
Vol 11 (1) ◽  
pp. 6-6
Author(s):  
Wendra Wendra ◽  
Fadhliah M. Alhadar
Keyword(s):  
Knowledge Management ◽  
Intellectual Capital ◽  
Value Creation ◽  
Innovation Performance ◽  
Organisational Performance ◽  
Management Processes ◽  
Km Value ◽  
Key Resources

The organisational ability to utilise its knowledge is inseparably linked to its innovation performance. Knowledge is characterized as valuable, rare, inimitable and non-substitutable (VRIN) resources. Those characteristics are key resources to achieve organisational performance (Ferreira & Hamilton, 2010; Wang, 2014; Hussinki, Ritala, Vanhala, and Kianto, 2017). Within literature, there are two streams of academics discussion relating to knowledge in organisation. Those are intellectual capital (IC) literature, and knowledge management (KM) literature (Ramadan, Dahiyat, Bontis, & Al-dalahmeh, 2017; Kianto, Ritala, Spender, & Vanhala, 2014). The first stream considers IC as static resources or materials for organisational value creation. While the later sees KM as processes to create organisational value. Even though many studies have considers the important role of IC and KM Processes (KMPs) in creating values, however there are only limited studies examine IC and KMPs interaction to support innovation performance (IP) (Hsu & Sabherwal, 2012; Cabrilo and Dahms, 2018). Most of the existing studies have contented themselves with assessing IC or KM value level, and then correlating those two to IP. There are far less studies examining to what extent KMPs are consciously implemented within organisations, and furthermore, how the implementation of KMPs impacts the quality of IC leading to the success of IP. To bridge these gaps in the existing knowledge, the current paper examines how KMPs impacts on organisational IC and IP. This study suggested that IC as static resources could be examined as a mediation of KMPs influence on IP. The idea is that KMPs have the abilities to renew IC, leading to support organisational IP. Accordingly, the rationale for this study is to develop a conceptual model of KMPs-IC-IP causal relationship, and provide empirical evidence on the model. This study is expected to contribute to a broader knowledge of the extent IC that can mediate KMPs and IP relationship. Keywords: Knowledge Management Process, Intellectual Capital, Innovation Performance

Knowledge Sharing in a Digital, Remote, and Disrupted World

2021 ◽  
pp. 17-36
Author(s):  
Dana Tessier
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Work Environment ◽  
Management Practices ◽  
Critical Element ◽  
Remote Work ◽  
Digital Repositories ◽  
Digital Environments ◽  
Knowledge Management Practices

Trust is a critical element when building knowledge management practices within an organization. For individuals and teams to share knowledge and collaborate, they must form a relationship that is based on trust. The role of trust within knowledge-sharing, and therefore collaboration and cooperation, will be discussed. In a multinational, distributed, remote work environment, colleagues will interact with content created by their peers before they interact with them, and therefore, digital repositories and content become an extension of the trust relationship between colleagues and even the organization itself. The trust required to facilitate knowledge-sharing will need to be extended to these digital environments so that the organization can maintain its competitive advantage and the benefits of effective knowledge management practices.

Role of Knowledge Management in Ensuring Quality of Higher Education in Al-Quds University from the Academic Staff's Perspective

2021 ◽  
Vol 14 (47) ◽  
pp. 1-30
Author(s):  
Bushra Izzat Albadawi ◽  
Mohammad Omran Salha
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Academic Rank ◽  
Independent Variables ◽  
Quality Of Higher Education ◽  
Positive Effect

The concept of knowledge management has acquired significance recently for its relevance to the concept of total information management. This study aimed to investigate the role of knowledge management in ensuring quality of higher education in Al-Quds University from the viewpoint of academics. To achieve this objective, the descriptive, analytical method was followed. (150) academics were randomly selected for the study from Al-Quds University during 2019/2020. A questionnaire was developed based on previous studies; and after checking its reliability and validity, it was used to collect data. The data was analyzed by using SPSS to conduct statistical procedures, including T-test and ANOVA. Major findings revealed that there was a positive role for Operations management knowledge in quality assurance, and the academics' assessment regarding knowledge management and quality assurance practice was medium. The independent variables (knowledge creation, knowledge sharing, application and generation of knowledge) combined had a positive effect on the dependent variable (achieving quality of higher education at Al-Quds University). It was also found that there was a positive effect for the knowledge sharing variable. In other words, the higher the level of knowledge management is, the greater the achievement of the quality of higher education at Al-Quds University is. The independent variables (gender, academic rank, college) had an impact on the dependent variable (achieving the quality of higher education at Al-Quds University). It was found that there was a positive effect for the academic rank variable, and a negative effect for the college variable, which means that the higher the academic rank is, moving towards science colleges, the more the quality of higher education at Al-Quds University will be, which means knowledge management helps in achieving the quality of higher education. The study recommended the need to raise the efficiency of knowledge management processes at Al-Quds University because of its role in achieving higher education quality. keywords: management knowledge, quality of higher education, Al-Quds university.

scholarly journals Hubungan Lingkungan Kerja Perawat dengan Gaya Kepemimpinan Kepala Ruangan di Rumah Sakit Sumber Kasih Kota Cirebon

2018 ◽  
pp. 114-119
Author(s):  
Norma Mardiani
Keyword(s):  
Work Environment ◽  
Random Sampling ◽  
Service Sector ◽  
Free Market ◽  
Analysis Data ◽  
Quality Of Services ◽  
Significant Relation ◽  
Design Work

Abstract. The era of free market resulting in the high competition in the service sector health including hospital.Efforts to the maintaining the quality of services in the hospitals were not separated from the role of important profession nursing because power nursing be in order leading service, , so it needs environmental design work conducive and support, motivation, briefing off leaders so nurse can work effectively and efficiently.The purpose of this research is to find relations work environment a nurse with style leadership in a hospital Sumber Kasih Cirebon 2017. The kind of research used descriptive correlation and design peneliatian cross sectional.tehnink sampling used is random sampling with 49 sampel. Data collection uses a questionnaire. Analysis data using the rank spearmen. Based on the results of management of data by spss to test the correlation between work environment to the style of leadership obtained value a correlation coefficient rank spearmen of 0,306 with the sig. ( 2-tailed ) as much as 0,032. Because the value of sig. ( 2-tailed ) & lt; 0.05 so h0 which states that nobody a significant relation between relations work environment to the style of leadership rejected. Thus can be concluded that a significant relation exists between work environment a nurse with style leadership in the hospital Sumber Kasih. Advice provided in this research let RS Sumber Kasih Cirebon can create, increase while keeping a working relationship and all work among colleagues and their superior. Keywords: workplace , style head leadership room , nurses Abstrak Era Pasar bebas mengakibatkan tingginya persaingan di sektor pelayanan kesehatan termasuk rumah sakit. Upaya penyelenggaraan menjaga kualitas pelayanan di rumah sakit tidak terlepas dari peran penting profesi keperawatan karena tenaga keperawatan berada di tatanan pelayanan terdepan,Sehingga dibutuhkan penataan lingkungan kerja yang kondusif dan dukungan, motivasi,pengarahan dari pimpinan sehingga  perawat dapat bekerja secara efektif dan efisien.  Tujuan penelitian ini adalah untuk mengetahui hubungan lingkungan kerja perawat dengan gaya kepemimpinan di  RS Sumber Kasih Cirebon Tahun 2017. Jenis penelitian yang digunakan deskriptif korelasi dan rancangan peneliatian cross sectional.Tehnink sampling yang digunakan adalah Random Sampling yaitu sebanyak 49 Sampel.Pengumpulan data menggunakan kuesioner. Analisa data menggunakan uji rank spearmen. Berdasarkan hasil  pengelolaan data dengan SPSS untuk menguji korelasi antara lingkungan kerja dengan gaya kepemimpinan diperoleh nilai koefisien korelasi rank spearmen sebesar 0,306 dengan nilai sig.(2-tailed) sebesar 0,032. Karena nilai sig.(2-tailed) < 0,05 maka H0 yang menyatakan bahwa tidak ada hubungan yang signifikan antara hubungan lingkungan kerja dengan gaya kepemimpinan ditolak. Dengan demikian dapat disimpulkan bahwa ada hubungan yang signifikan antara lingkungan kerja perawat dengan gaya kepemimpinan di Rumah Sakit Sumber Kasih.Saran yang diberikan dalam penelitian ini hendaknya RS.Sumber kasih cirebon dapat menciptakan,meningkatkan sekaligus menjaga hubungan kerja dan suasana kerja sesama rekan kerja maupun atasannya. Kata Kunci: Lingkungan kerja, Gaya kepemimpinan kepala ruangan, Perawat  

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