scholarly journals COMMUNITY OF PRACTICE AS ONE OF THE COMPETITIVE ADVANTAGE OF ORGANIZATION

Author(s):  
Veronica Veronica ◽  
Angellia Debora Suryawan

Many organizations in the world realize that to maintain the stability of an organization within a lot of turnover in human resources, Knowledge Management (KM) is a matter that cannot be forgotten. Since by storing the knowledge, organizations can continue to distribute the knowledge to people and to develop it into a practice of learning, problem solving, and then at the end it becomes a “Best Practice”. Sharing knowledge becomes the main reference in KM in large and small organizations. By multiplying the activities of knowledge sharing among employees in an organization, it can improve the competitiveness of the organization. All activities in knowledge sharing will be easier if it is formed in a Community of Practice (CoP). CoP can be regarded as a best method. In addition there are many benefits that can be spawned by it, such as in the development, dissemination of knowledge to the development of culture in an organization. The method in this paper uses literature study by describing best practices and case studies in a private bank in Indonesia. By forming the CoP, it is expected to motivate employees to share knowledge for the improvement of organizational performance.Keywords: organization, knowledge management, community of practice

2011 ◽  
pp. 202-215 ◽  
Author(s):  
Lisa Kimball ◽  
Amy Ladd

The boundaries of a Community of Practice (CoP) have changed significantly because of changes in organizations and the nature of the work they do. Organizations have become more distributed across geography and across industries. Relationships between people inside an organization and those previously considered outside (customers, suppliers, managers of collaborating organizations, other stakeholders) are becoming more important. In addition, organizations have discovered the value of collaborative work due to the new emphasis on Knowledge Management—harvesting the learning and the experience of members of the organization so that it is available to the whole organization. This chapter offers a practical toolkit of best practices, tips and examples from the authors’ work training leaders to launch and sustain a virtual CoP, including tips for chartering the community, defining roles, and creating the culture that will sustain the community over time.


2011 ◽  
pp. 142-149 ◽  
Author(s):  
Wesley C. Vestal ◽  
Kimberly Lopez

Organizations continually look for ways to do more with less. One of the most important methods today for helping improve the company bottom line involves linking experts in Communities of Practice to find, share and validate best practices, ideas and solutions. This chapter examines how several best-practice organizations select Communities of Practice, provide support for their ongoing work, develop specialized roles to sustain their efforts, and use technology to bolster the rich tacit knowledge exchange offered by these entities. APQC has also developed a list of critical success factors for Communities of Practice and questions to help organizations develop those factors from its research on Knowledge Management over the last eight years.


Author(s):  
Forrest Shull ◽  
Raimund Feldmann ◽  
Michelle Shaw ◽  
Michelle Lambert

For capturing and transferring knowledge between different projects and organizations, the concept of a Best Practice is commonly used. A similar but more general concept for knowledge capturing is often referred to as a Lesson Learned. Both best practices and lessons learned are frequently organized in the form of knowledge collections. Such collections exist in many forms and flavours: From simple notes on a white board, to paper file collections on a shelf, to electronic versions filed in a common folder or shared drive, to systematically archived and standardized versions in experience and databases, or even specific knowledge management systems. In the past few decades, many organizations have invested much time and effort in such specific knowledge collections (e.g., databases, experience repositories) for best practices and/ or lessons learned. The driving force behind all these activities is to disseminate knowledge about proven solutions to their workforce. Ultimately, the goal is to avoid mistakes and improve the overall workflow and processes to possibly save money and gain a competitive advantage.


Author(s):  
Antonio Cartelli

The paper discusses the impact of IT/ICT on society by analyzing the effects it has on subjects and organizations. The recent proposal of frameworks for digital competence assessment and the construction of suitable instruments helping students in the acquisition of this competence are the main reason for the transfer to Small and Medium Enterprises (SMEs). In this paper, the author compares knowledge phenomena in subjects with the strategies of knowledge management in the organizations. A framework for benchmarking best practices in SME and organizations is also given on the basis of the results obtained in virtual campuses. The author presents instruments for the acquisition of further information from all stakeholders, and possible interventions toward the improvement of digital processes in SMEs and organizations are discussed.


2009 ◽  
pp. 1714-1741
Author(s):  
Karlheinz Kautz ◽  
Annemette Kjærgaard

This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social interaction and technical media in the knowledge sharing process. We develop an initial theoretical framework of knowledge sharing on the basis of a literature study. Drawing on an empirical study of knowledge sharing in a software development company, we discuss what supports and what hinders knowledge sharing in software development. Finally, we use this knowledge to improve the theoretical framework.


Author(s):  
Elayne Coakes ◽  
Anton Bradburn ◽  
Cathy Black

This case study concerns the company Taylor Woodrow, which is a housing, property, and construction business operating internationally in situations where frontline operations are characterised by project management. Construction projects can sometimes carry substantial risk, and this case examines the role of knowledge management at Taylor Woodrow in minimising the probability of mischance by promoting best practice and lessons learned. The case shows how best practice can be developed through knowledge-sharing facilitated by networks of relationships. Some relationships are external — between the company, its partners, suppliers, and customers. Other relationships are internal — between frontline managers on construction sites and headquarters’ staff. The case study indicates how knowledge is collated and distributed for the mutual benefit of all stakeholders.


2011 ◽  
pp. 2843-2849
Author(s):  
Elayne Coakes ◽  
Anton Bradburn ◽  
Cathy Black

This case study concerns the company Taylor Woodrow, which is a housing, property, and construction business operating internationally in situations where frontline operations are characterised by project management. Construction projects can sometimes carry substantial risk, and this case examines the role of knowledge management at Taylor Woodrow in minimising the probability of mischance by promoting best practice and lessons learned. The case shows how best practice can be developed through knowledge-sharing facilitated by networks of relationships. Some relationships are external — between the company, its partners, suppliers, and customers. Other relationships are internal — between frontline managers on construction sites and headquarters’ staff. The case study indicates how knowledge is collated and distributed for the mutual benefit of all stakeholders.


Author(s):  
Jaekyung Kim ◽  
Sang M. Lee ◽  
David L. Olson

Knowledge sharing is important for organizational success. Once IT-driven KM approaches are proliferated, they sometimes fail to operate as expected. Social perspectives of KM, especially the human effect on knowledge sharing, are expected to be important because people can choose to share or conceal knowledge. Management of knowledge is not all about collection, but more about connection. This study investigates an individual’s behavior type as a cooperator, reciprocator, and free rider with respect to knowledge contribution. We view shared knowledge in a community of practice as a public good and adopt a theory of reciprocity to explain how different cooperative types affect knowledge contribution. People are assumed to react in one of three ways; sharing knowledge without need for reciprocity (cooperators), feeling obligated to share their knowledge (reciprocators), or taking knowledge for granted (free riders). Results reveal that the fraction of cooperator is positively related to total knowledge contribution and to reciprocity level, while the reciprocity level positively affects knowledge contribution.


2020 ◽  
pp. 1-21
Author(s):  
Oliver Blake ◽  
Meredith Glaser ◽  
Luca Bertolini ◽  
Marco te Brömmelstroet

Author(s):  
Nadine Andrew ◽  
Chris Mac Manus ◽  
Komathy Padmanabhan ◽  
Mark Lucas ◽  
Anitha Kannan

IntroductionMonash University’s health researchers are at the forefront of Health, Epidemiological and Translational research. Powered by research funding of over $69 million per year, Monash encompasses 13+ registries, 44+ clinical trials and 47+ cohort studies underpinned by complex multimodal, large and often sensitive datasets. Many of these research activities are occurring in isolation. Opportunities exist to better deliver higher impact research at scale through capacity building in data sharing. Objectives and ApproachWe have designed this session to demonstrate how significant investment in health data platform infrastructure by a University, can support best practice in data linkage and health research. ResultsContent will include: An overview of Helix – people as a platform, research stakeholders, and key capabilities. Institutional data governance and sharing capabilities – linking two or more researcher held datasets exampled by a use-case of linking biobank data to a clinical registry dataset. Monash Helix data linkage working group – established to develop a community of practice to advance data linkage capabilities across Monash with a focus on: knowledge sharing; ethics, governance and data security; analytic training; and improved access to external administrative datasets. Secure eResearch Platform (SeRP) – developed by Swansea University who have partnered with Monash University to bring their best practice framework and technologies in managing sensitive health data to Monash researchers and their national and international collaborators. Future directions - participation in defining the strategic priorities of the Health Studies National Data Asset Program by creating distributed data infrastructure capability to develop, share and link FAIR data collections from the government, research and health care sectors. Conclusion/ImplicationsThe session will facilitate discussions on how we can build on these activities, both nationally and internationally, to develop a community of practice around knowledge sharing and best practice in data linkage.


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