scholarly journals DEVELOPING HOSPITAL MANAGEMENT INFORMATION SYSTEM (HMIS) BASED ON THE ANALYSIS OF SYSTEM QUALITY, INFORMATION QUALITY, AND SERVICE QUALITY TOWARD PATIENTS SATISFACTION AT PUBLIC HOSPITAL OF DR. KOESNADI BONDOWOSO

2020 ◽  
Vol 8 (5) ◽  
pp. 1021-1025
Author(s):  
Hendro Prasetyo ◽  
◽  
Dony Setiawan Hendyca Putra ◽  
Keyword(s):  
Information System ◽  
Service Quality ◽  
Management Information System ◽  
Public Hospital ◽  
Information Quality ◽  
Hospital Management ◽  
Quality Information ◽  
System Quality ◽  
Management Information ◽  
Patients Satisfaction

scholarly journals Influence of System Quality, Information Quality, Service Quality on User Acceptance and Satisfaction and Its Impact on Net Benefits (Study of Information System Users Lecturer Performance Load (BKD) in Malang State University)

2019 ◽  
Vol 10 (3) ◽  
pp. 111-132
Author(s):  
Rini Widiastuti ◽  
Bambang Santoso Haryono ◽  
Abdullah Said
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Partial Least Square ◽  
Equation Modeling ◽  
Quality Information ◽  
State University ◽  
System Quality ◽  
Net Benefits

Abstract This study aims to examine the influence of system quality, information quality, and service quality of the lecturer at Malang State University. This study will also investigate the effect on user satisfaction and its impact on net benefits for users of UM Information System Expenses. This study applies a modification of the information system success model from DeLone & McLean. The model is analyzed by modeling the Structural Equation Modeling (SEM) based on components or variants (component based) that are popular with Partial Least Square (PLS) using SmartPLS version 3.2.8. The results of this study are expected to be adopted as input and consideration in developing, improving, and improving the performance of the UM BKD information system. The research design used in this study is quantitative research. Respondents in this study were 93 UM PNS lecturers who were actively teaching. The questionnaire was online distributed by accessing the page provided. The results showed that there was a positive but not significant effect between system quality, information quality, and service quality on the use of the BKD system. However, there is a positive and significant influence between system quality, information quality, and service quality on the BKD system user satisfaction, between the uses of the BKD system on net benefits, and between the satisfaction of the BKD system users on net benefits. The implementation of BKD UM information system can be declared successful because there is a positive correlation between variables.

scholarly journals Analyzing E-Commerce Success using DeLone and McLean Model

2019 ◽  
Vol 5 (2) ◽  
pp. 156 ◽  
Author(s):  
Ruth Johana Angelina ◽  
Aji Hermawan ◽  
Arif Imam Suroso
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality Information ◽  
System Quality ◽  
Is Success ◽  
Delone And Mclean ◽  
Success Model ◽  
The Relationship

Background: The increasing usage and development of e-commerce in Indonesia, demands competition between e-commerce that exists. To be successful e-commerce should be balanced with a good information system. Some clinical research has established what factors that affected the success, including DeLone and McLean. According to their e-commerce success model, there are six variables that affect e-commerce success, system quality, information quality, service quality, use, user satisfaction, and net benefitObjective: The study aims to analyze the relationship between system quality, information quality and service quality to user satisfaction and use. In addition, the study aims to analyze the relationship between user satisfaction and use to a net benefit.Methods: This study draws on the DeLone and McLean Model of Information System (IS) success model. It is a quantitative study that was conducted in the form of a survey of 110 users of each Lazada, Bukalapak, and Shopee users.Results: By applying DeLone and McLean model, this findings confirmed four hypotheses were significant in Bukalapak, Lazada, and Shopee.Conclusion:There were significant effect between the system quality on user satisfaction, service quality on use, service quality on user satisfaction and user satisfaction on net benefits. Meanwhile, system quality had insignificant effect to use and also information quality to use in Bukalapak, Lazada, and Shopee.Keywords: DeLone and McLean model,E-Commerce Success, Information System Success Measurement, IS Success Model 

scholarly journals Evaluation of the Use of Information Systems Pharmacy Management Officer Pharmacy in RSU Royal Prima Medan Year 2020

2021 ◽  
Vol 8 (10) ◽  
pp. 511-519
Author(s):  
Yurlina Zai ◽  
Chrismis Novalinda Ginting ◽  
Sri Wahyuni Nasution
Keyword(s):  
Information Systems ◽  
Service Quality ◽  
Information Quality ◽  
Management Information Systems ◽  
Linear Regression Analysis ◽  
Information Management System ◽  
Quality Information ◽  
System Quality ◽  
Management Information ◽  
Success Model

Management information systems are urgently needed by hospital pharmacy installations to maintain the quality of the hospital, protect patient safety and support fast and precise decision making. The application of management information systems in the pharmaceutical installation of the Royal Prima Medan Hospital has been running. The pharmaceutical installation system that has been implemented is evaluating, repairing and improving to keep up with the times. The purpose of this study was to determine the effect of system quality, information quality, service quality on the use of pharmaceutical management information systems at Royal Prima Medan Hospital and the relationship between significant variables. This type of research is a mixed method with a sequential explanatory research strategy. This study uses the DeLone and Mclean information system success model. The research was conducted at the Royal Prima Medan Hospital with the research subjects being pharmaceutical officers at the Royal Prima Medan Hospital. Data analysis was performed by multiple linear regression analysis. The number of respondents used in this study were 30 respondents with the characteristics of all respondents being female (100%) and aged 25-29 years (43.33%). Based on the results of the T test, it can be concluded that system quality, information quality and service quality have no effect on system use. Simultaneously, system quality, information quality and service quality do not have a significant effect on the use of management information systems simultaneously. Keywords: Evaluation, Pharmaceutical Information Management System, D & M is Success Model, Royal Prima Medan Hospital.

scholarly journals Analisis Kesuksesan Sistem Informasi Perpustakaan Digital di Universitas Muhammadiyah Malang Menggunakan Model DeLone & McLean

Repositor ◽  
2020 ◽  
Vol 2 (12) ◽  
pp. 1706
Author(s):  
Karima Maydina Yanti ◽  
Gita Indah Marthasari ◽  
Gita Indah Marthasari ◽  
Ilyas Nuryasin ◽  
Ilyas Nuryasin
Keyword(s):  
Information System ◽  
Service Quality ◽  
Success Rate ◽  
Digital Library ◽  
Information Quality ◽  
Descriptive Analysis ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Quality Information ◽  
System Quality

Perpustakaan UMM (Universitas Muhammadiyah Malang) merupakan salah satu sumber informasi yang disediakan oleh universitas untuk menunjang  pendidikan mahasiswa. Sistem informasi perpustakaan digital UMM  telah diimplementasikan sejak tahun 2003 dengan pengguna yang mencakup seluruh civitas UMM. Penelitian ini bertujuan untuk mengukur kesuksesan sistem informasi perpustakaan digital UMM dengan menggunakan model kesuksesan sistem informasi Delone & McLean yang telah diperbarui. Variabel dari model DeLone & McLean yang digunakan adalah Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, dan Kepuasan Pengguna.Data penelitian didapatkan dengan membagikan kuesioner kepada mahasiswa aktif pengguna sistem informasi perpustakaan digital UMM. Pengolahan data dilakukan menggunakan analisis regresi linear berganda dan analisis statistik deskriptif. Hasil penelitian menunjukkan bahwa secara simultan Kualitas Sistem, Kualitas Informasi dan Kualitas Layanan memiliki hubungan yang positif dan signifikan terhadap Kepuasan Pengguna. Namun secara parsial, Kualitas Layanan tidak memiliki hubungan yang signifikan terhadap Kepuasan Pengguna. Sedangkan Kualitas Sistem dan Kualitas Informasi secara parsial terbukti memiliki hubungan yang positif dan signifikan terhadap Kepuasan Pengguna. Dari hasil analisis statistik deskriptif, persentase tingkat kesuksesan sistem informasi perpustakaan digital UMM mencapai 75.8% dan termasuk dalam kategori sukses.AbstractUMM (University of Muhammadiyah Malang) library is one of information sources that provided by university to support student collage life. UMM digital library’s information system has been implemented since 2013 that covering the entire campus as user. This study aimed to measure UMM digital library’s information system success rate by updated DeLone & McLean model. The variables of this study are System Quality, Information Quality, Service Quality, and User’s Satisfaction.The data of this research were obtained by distributing questionnaires to UMM digital library users that active as UMM student. Data processing is done using multiple linear regression analysis and descriptive statistical analysis. The result showed that System Quality, Information Quality, and Service Quality simultaneously had positive and significant effect to User’s Satisfaction. At the other hand, Service Quality partially didn’t have significant effect to User’s Satisfaction. System Quality and Information Quality partially had positive and significant effect to User’s Satisfaction. Statistic descriptive analysis result showed that UMM digital library information system’s success rate percentage reach 75.8% and included as success.

scholarly journals Analisis Kepuasan Pengguna Sistem Informasi Administrasi Rumah Sakit (SIARS) dengan Model Delone and Mclean

2021 ◽  
Vol 11 (1) ◽  
pp. 78-85
Author(s):  
Dony Setiawan Putra ◽  
Mochammad Arief Darmawan
Keyword(s):  
Information System ◽  
Service Quality ◽  
Significant Relationship ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality Information ◽  
System Quality ◽  
Mother And Child ◽  
Child Hospital ◽  
Relationship Of

The Mother and Child Srikandi IBI Jember Hospital is one of the private hospitals in Jember district. Currently the Mother and Child Hospital uses the Hospital Administration Information System (HAIS) in providing services. There are several problems related to HAIS, including data that is not stored properly, the information generated by the hospital information system is still incomplete and users still have difficulty inputting data. The purpose of this study is to analyze system quality, information quality and service quality on user satisfaction. This type of research is quantitative, where there are 3 independent variables and 1 dependent variable. The results obtained are there is a moderate and unidirectional significant relationship of 0.519 between system quality and user satisfaction. There is a moderate and unidirectional significant relationship of 0.425 between information quality and user satisfaction. There is a strong and unidirectional significant relationship of 0.780 between service quality and user satisfaction. From these results it can be concluded that system quality, information quality and service quality have an influence on HAIS user satisfaction

Sign in / Sign up

Export Citation Format

Share Document