scholarly journals A Panel Discussion on Dynamics in the Consumer Credit Counseling Service Industry

2001 ◽  
Author(s):  
Peter Burns ◽  
Anne Stanley
Keyword(s):  
Service Industry ◽  
Consumer Credit ◽  
Panel Discussion ◽  
Counseling Service ◽  
Credit Counseling

Medical Debt and Consumer Credit Counseling Services

2004 ◽  
Vol 15 (3) ◽  
pp. 336-346 ◽  
Author(s):  
Deborah Gurewich ◽  
Jeffrey Prottas ◽  
Robert W. Seifert ◽  
Susan Seager
Keyword(s):  
Consumer Credit ◽  
Counseling Services ◽  
Credit Counseling ◽  
Medical Debt

scholarly journals Credit counseling: a substitute for consumer financial literacy?

2015 ◽  
Vol 14 (4) ◽  
pp. 466-491 ◽  
Author(s):  
RICHARD DISNEY ◽  
JOHN GATHERGOOD ◽  
JÖRG WEBER
Keyword(s):  
Financial Literacy ◽  
Consumer Credit ◽  
Safety Net ◽  
Financial Situation ◽  
Financial Advice ◽  
Credit Counseling

AbstractIs financial literacy a substitute or complement for financial advice? We analyze the decision by consumers to seek financial advice in the form of credit counseling. Credit counseling is an important component of the consumer credit sector for consumers facing debt problems. Our analysis accounts for the endogeneity of an individual's financial situation to financial literacy, and the endogeneity of financial literacy to exposure to credit counseling. Results show counseling substitutes for financial literacy. Individuals with better literacy are 60% less likely to use credit counseling. These results suggest that credit counseling provides a safety net for poor financial literacy.

Feasibility of Brief Screening for At-Risk Gambling in Consumer Credit Counseling

2019 ◽  
Vol 35 (4) ◽  
pp. 1423-1439 ◽  
Author(s):  
Paul Sacco ◽  
Jodi Jacobson Frey ◽  
Christine Callahan ◽  
Martin Hochheimer ◽  
Rachel Imboden ◽  
...  
Keyword(s):  
At Risk ◽  
Consumer Credit ◽  
Credit Counseling ◽  
Brief Screening ◽  
Risk Gambling

scholarly journals Lean Thinking in Banking Industry: Waste Identification on Credit Disbursement Process

2018 ◽  
Vol 73 ◽  
pp. 07004
Author(s):  
Rizkya Indah ◽  
Syahputri Khalida ◽  
M Sari Rahmi ◽  
Siregar Ikhsan
Keyword(s):  
Waiting Time ◽  
Manufacturing Industry ◽  
Service Industry ◽  
Banking Industry ◽  
Consumer Credit ◽  
Value Added ◽  
Lean Thinking ◽  
Effect Analysis ◽  
Industry Waste ◽  
Time Required

Waste is not only found in the manufacturing industry but also in the service industry, especially in banking industry. This paper describes a comprehensive lean approach applied to the banking industry. Lean in banking industry is used to find waste along the flow of value. This paper focuses on finding waste in consumer loan disbursement process by classifying consumer credit loan activity into value added activity, necessary but non value added activity, and waste. Process Activity Mapping is used to describe all activities in consumer credit disbursement waste identification. The identification shows that total time of consumer credit disbursement activities is 7,461 minutes equal to 15,54 days. This means the average time required to complete the consumer credit process starts from the documents receipt to the disbursement of credit is 15,54 working days. Failure Mode and Effect Analysis (FMEA) is used to decide the level of factor causing waste. The results of FMEA shows the length of time required for consumer loan disbursement due to verification repetition process and waiting time of documents to processed.

CREDIT COUNSELING AND CONSUMER CREDIT TRAJECTORIES

2019 ◽  
Vol 57 (4) ◽  
pp. 1981-1996 ◽  
Author(s):  
Stephen Roll ◽  
Stephanie Moulton
Keyword(s):  
Consumer Credit ◽  
Credit Counseling

scholarly journals Risky Business: Legal and Economic Perspectives on South Korea's Individual Debtor Rehabilitation Acts

2006 ◽  
Vol 7 (2) ◽  
pp. 61-76
Author(s):  
Jasper Kim
Keyword(s):  
Asset Management ◽  
Credit Card ◽  
Consumer Credit ◽  
Credit Cards ◽  
Response Mode ◽  
Credit Counseling ◽  
The Government ◽  
Economic Perspectives ◽  
The Individual ◽  
Risky Business

Two years following the 1997-98 Korean financial crisis, the Korean government attempted to bolster consumer spending and re-invigorate the national economy by pursuing a series of policies that directly promoted the use of consumer credit cards. Subsequently, consumer credit card spiked upward, which led to a dramatic surge in individual debtor defaults. The government in response mode again thereafter initiated a three-pronged legislative effort to counter the post-1997 individual debtor polemic: (i) the Individual Debtor Rehabilitation Act (“IDRA” or the “Act”); (ii)) the Korea Asset Management Company’s Bad Bank (KAMCO or “Bad Bank”); and (iii) the Credit Counseling and Recovery Service (CCRS) (collectively, the “Legal Acts”). This paper surveys and analyzes the Legal Acts approach to resolving South Korea’s post-1997 consumer credit card spending polemic.

Panel Discussion #1

1996 ◽  
Vol 9 (10) ◽  
pp. 87S-90S
Author(s):  
M Myers
Keyword(s):  
Panel Discussion
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