Doing Well By Doing Good: Improving Store Performance with Employee-friendly Scheduling Practices at the Gap, Inc

2020 ◽  
Author(s):  
Saravanan Kesavan ◽  
Susan Lambert ◽  
Joan Williams ◽  
Pradeep Pendem
Keyword(s):  
Store Performance

Store Manager–Store Performance Relationship: A Research Note

2019 ◽  
Vol 95 (2) ◽  
pp. 144-155 ◽  
Author(s):  
Todd J. Arnold ◽  
Dhruv Grewal ◽  
Scott Motyka ◽  
Namwoon Kim ◽  
Arun Sharma ◽  
...  
Keyword(s):  
Research Note ◽  
Store Manager ◽  
Store Performance

scholarly journals Non-consumer based drivers of store success in a South African food retail group

2012 ◽  
Vol 43 (4) ◽  
pp. 55-72
Author(s):  
M. Vleggaar ◽  
E. V.D.M. Smit
Keyword(s):  
South African ◽  
Local Community ◽  
Stepwise Multiple Regression ◽  
Sales Growth ◽  
Performance Measurements ◽  
Food Retail ◽  
Legal Form ◽  
Explanatory Variables ◽  
Significant Relationships ◽  
Store Performance

The research objective of this study was to determine the key drivers of store success in a large food retail group in South Africa. The group currently operates in excess of 800 stores, managed by independent retailers on a franchise basis. Both the biographical details of the store owners and their management styles, demonstrate considerable variability. The effects of six categories of explanatory variables were related to two overall measures of store success – sales growth and an internal measure of store performance – first pairwise and second, by stepwise multiple regression. The bibliographical profiles of the owners, with the exception of age and marketing experience did not predict store success, nor did the family history or number of stores owned. The legal form of ownership had no influence on performance either. As far as competition is concerned, specific competitors and competition density did not contribute to success, but the distance to the nearest competition was positively related to store performance.The implementation of category management and an increased frequency of stock take, as examples of operational procedures, were positively associated with performance. Two leadership styles, one related to a clear articulation of values and the other to the management of deviations from set goals did positively impact on store performance. Active participation in the local community was also reflected in improved store performance.Disappointingly, there was little evidence of significant relationships between retail sales growth and the selected variables. The multivariate model, however, explained approximately twenty per cent of the store performance measurements.

A Structural Equations Analysis of the Impact of Price Promotions on Store Performance

1988 ◽  
Vol 25 (1) ◽  
pp. 51-63 ◽  
Author(s):  
Rockney G. Walters ◽  
Scott B. Mackenzie
Keyword(s):  
Past Research ◽  
Structural Equations ◽  
Conventional Wisdom ◽  
Microeconomic Theory ◽  
Price Promotions ◽  
Structural Relationships ◽  
Store Performance ◽  
Loss Leader ◽  
The Impact

Guided by past research, conventional wisdom in the retailing area, and microeconomic theory, the authors develop a series of hypotheses about the effects of loss leaders, in-store price specials, and double coupon promotions on overall store sales, profit, and traffic. The resulting system of structural relationships is tested and cross-validated with data from two large supermarkets. The findings indicate that (1) though most of the loss leader promotions had no effect on store profit, those loss leaders that did affect profit did so through their effect on store traffic rather than through their effect on sales of the promoted items, (2) double coupon promotions affected profit by increasing sales of products purchased with a coupon rather than by increasing store traffic, and (3) in-store price specials appear to have had no effect on store profit, sales, or traffic. The results of the study also emphasize the importance of building store traffic to increase retailer profit and of examining the effects of price promotions within the context of a system of relevant equations.

Reexamining the link between employee satisfaction and store performance in a retail environment

2006 ◽  
Vol 17 (1) ◽  
pp. 51-57 ◽  
Author(s):  
Timothy L. Keiningham ◽  
Lerzan Aksoy ◽  
Robert M. Daly ◽  
Kathy Perrier ◽  
Antoine Solom
Keyword(s):  
Employee Satisfaction ◽  
Retail Environment ◽  
Store Performance
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