Differences in Strategy, Quality Management Practices and Performance Reporting Systems Between ISO Accredited and Non-ISO Accredited Companies

1997 ◽  
Author(s):  
Yuen Teen Mak ◽  
Shirley A. Carr ◽  
Jane Needham
Keyword(s):  
Quality Management ◽  
Management Practices ◽  
Quality Management Practices ◽  
Performance Reporting ◽  
Reporting Systems ◽  
And Performance

Quality Management Practices and Performance of Public Secondary School Heads in Pangasinan, Philippines

2020 ◽  
Vol 1 (1) ◽  
pp. 6-13
Author(s):  
Jeger P. Paragas
Keyword(s):  
Quality Management ◽  
Secondary School ◽  
Secondary Schools ◽  
Management Practices ◽  
Department Of Education ◽  
The Public ◽  
Quality Management Practices ◽  
Public Secondary School ◽  
And Performance ◽  
School Heads

This is a descriptive study which determined and analyzed the quality management practices of public secondary school heads. The study included the school heads and teachers in all Schools Division in Pangasinan. The identified quality management practicesare based on the parameters of APPES Manual. Kendall’s tau correlation coefficient was utilized to identify the significant relationship in the quality management practices of public secondary school heads to the performance of their respective schools. The researcher used questionnaire, interview and google form to gather the needed data. Same set of questionnaire was utilized for the teachers and school heads as respondents of this study. Findings of the study revealed that stakeholders were truly a great agent in improving the public secondary schools. Therefore, school heads must be eager to do this to have a strong partnership and participation of the stakeholders in the school. They contribute a lot for the direction leading to greater learning outcomes. Also, it was found out that weak correlation was hardly related to the quality management practices of the school heads with regard to the performance of their respective schools. Further, a proposed plan of action with regard to the indicators that were found out moderate would be presented to public secondary schools for them to better identify the risk and opportunities so to attain and maintain quality management practices of school heads and school perfomance in the Department of Education.

scholarly journals The Effect of TQM on firm Performance: Empirical Study in Jordanian Private Airlines

2018 ◽  
Vol 12 (9) ◽  
pp. 140
Author(s):  
Adnan M. Rawashdeh
Keyword(s):  
Firm Performance ◽  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Performance Measures ◽  
Management Practices ◽  
Future Research ◽  
Total Quality ◽  
Quality Management Practices ◽  
And Performance

The purpose of this study was to explre the relationship between total quality management and firm performance, i.e. quality, business and organizational performance in Jordanian private airlines. The design of this study has a quantitative approach. Data was obtained by questionnaire instrument. The respondents of this study are all employees in quality department, maintenance department, human resource department, and operation department. The number of population was 480 employees. Random sampling was used in the study. 340 completed questionnaires were analyzed as a final sample. Three hypotheses have been developed through literature review and tested using descriptive statistical analysis performed by SPSS. The results show that total quality management practices have a positive and significant impact on business, quality, and organizational performance in Jordanian private airlines. The study reports that effective implementation of total quality management practices results in enhancing airline performance. The major limitation of this study is that the study asked for perceived data about actual TQM practices and performance measures, but the respondents might have given desired data, which made their companies sound good, most of the respondents were non managers and from different departments in addition to the quality department, who might not understand to answer the questions accurately. Another limitation was that business performance tenets were measured by using one question per each tenet. Future research may investigate those TQM practices and performance measures in another Jordanian industry.

HUBUNGAN AMALAN PENGURUSAN KUALITI DAN PRESTASI ORGANISASI DALAM INDUSTRI PEMBUATAN DI MALAYSIA

2016 ◽  
Vol 78 (7) ◽  
Author(s):  
Zaharuzaman Jamaluddin ◽  
Ahmad Mahir Razali ◽  
Zainol Mustafa
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Process Management ◽  
Management Practices ◽  
Equation Modeling ◽  
Organisational Performance ◽  
Quality Management Practices ◽  
Management Commitment ◽  
And Performance ◽  
Quality Tools

Measurement of quality management practices (QMP) is one of requirements which should be emphasized by the organizations to be competitive in challenging market. Therefore, this study examines the relationship between quality management practices and performance in the manufacturing industry using constructs namely management commitment, quality tools, continuous improvement, process management, training and organisational performance. A framework was developed based on the literature review and assessed using Structural Equation Modeling (SEM) with AMOS software used for modeling analysis. A total of 480 questionnaires were distributed, and 210 questionnaires were valid for analysis. The findings show significant relationship by the management commitment to process management and training. Also, training affects the quality tools, continuous improvement and process management. Similarly, quality tools influence on continuous improvement and process management. Furthermore process management affects the continuous improvement Next, continuous improvement gives impact to organisational performance. The results of the study can be used by managers in manufacturing companies to consider and adapt their QMPs and performance assessments toward increasing competitiveness.

scholarly journals Linking Quality Management Practices with Performance of Manufacturing Industries in Tanzania

2019 ◽  
Vol 38 (1) ◽  
pp. 60-70
Author(s):  
Mussa I. Mgwatu
Keyword(s):  
Quality Management ◽  
Financial Performance ◽  
Competitive Advantage ◽  
Product Quality ◽  
Management Practices ◽  
Manufacturing Industries ◽  
Management Tools ◽  
Quality Management Practices ◽  
Manufacturing Performance ◽  
And Performance

Local products of manufacturing industries in Tanzania are subjected to intense competition in the markets. Product quality is one of key factors that play a considerable role for manufacturing industries to win the competitive advantage. This paper attempts to analyse the extents of quality management practices (QMP) and manufacturing performance (MP) as well as to examine the linkage between practices and performance. Data was collected from seventy-eight (78) manufacturing industries in Dar es Salaam region using questionnaires comprising of both single-item and multi-item questions. Descriptive statistics was used to quantify the extent of quality management practices and manufacturing performance (MP) of the industries. Factor analysis was used to reduce the scale items of QMP and MP into few underlying factors representing the items without loss of information. As a consequence, four QMP and two MP factors were identified. A correlation analysis was used to evaluate the effect of QMP on the performance of manufacturing industries. The findings show that most of manufacturing industries in Tanzania are large in scale and owned by private companies. Among these industries, many of them are dealing with food, beverage and tobacco products. The extent of quality management practices and manufacturing performance are favourable. Further to that, quality management practices mainly quality commitment significantly correlates with both operational and financial performance. This can be seen as a positive indication of the top management commitment in quality issues throughout the supply chain in supporting customer satisfaction, competitive advantage, flexibility in production quantity and overall product quality. Thus, local manufacturing industries should utilise the quality management and performance strengths to produce high-quality products that will penetrate into the markets. In addition, enforcement on the implementation of quality management tools and methods is required for the purpose of realising reasonable operational and financial performance while winning the competitive advantage.

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