An Assessment of the Impact of Employee Motivation on Organisational Performance and Productivity in State-Owned Enterprises: A Case of ECG Legon District

2017 ◽  
Author(s):  
Abigail Tetteh
Keyword(s):  
Employee Motivation ◽  
Organisational Performance ◽  
The Impact

scholarly journals Impact of Emotional Intelligence on Organisational Performance: An Analysis in the Malaysian Public Administration

2021 ◽  
Vol 11 (3) ◽  
pp. 76
Author(s):  
Suganthi Supramaniam ◽  
Kuppusamy Singaravelloo
Keyword(s):  
Emotional Intelligence ◽  
Succession Planning ◽  
Workforce Planning ◽  
Civil Servants ◽  
Organisational Performance ◽  
Learning And Development ◽  
Emotional Maturity ◽  
The Impact ◽  
Goals And Objectives ◽  
Positive Effect

Organisations have shifted from traditional beliefs to the incorporation of agile methods for attaining high levels of performance through its established goals and objectives. Emotional intelligence (EI) is envisaged to contribute to the achievement of higher levels of performance. With the current global economic crisis and the pandemic situation, it has become very critical to achieve higher levels of performance with limited resources. Countries confront challenges by way of attaining a higher level of emotional maturity and realisation in order to sail through the current economic storm. The Administrative and Diplomatic Officers (ADOs) are seen to shoulder a heavy responsibility in materialising this shift. This study analyses the impact of EI on organisational performance (OP) in the Malaysian public sector. A survey instrumentation was distributed to 700 ADOs based in Putrajaya, within five selected ministries, obtaining 375 valid responses. The results attained, analysed using the SMART-PLS method, affirm the significant positive effect of EI on OP, suggesting the need for an increase in the EI of civil servants by including EI indicators and measures in the areas of recruitment, learning and development, workforce planning, succession planning, and organisational development. EI should actively be adopted to increase awareness and maturity, which would thus enable civil servants to embrace the current challenging agile environment.

scholarly journals A Model for understanding supply chain networks

2005 ◽  
Vol 5 (2) ◽  
pp. 55-63 ◽  
Author(s):  
Carlos Brito ◽  
Catarina Roseira
Keyword(s):  
Supply Chain ◽  
Conceptual Framework ◽  
Supply Management ◽  
Organisational Performance ◽  
Supplier Relationships ◽  
Supply Chain Networks ◽  
The Impact ◽  
The Way

Organisational performance tends to be highly dependent on suppliers' actions and on the way the relationships with them are managed by the buying company. Researchers have conducted extensive and valuable studies on the impact of supplier relationships in a network context. However, some important issues regarding supply management and its effects on the strategy of the buying firm have not been fully investigated. This article presents a model of supply chain networks developed on the basis of the conceptual framework of the IMP group. The aim is to contribute toward a better understanding of supply management through the integration of both relational, portfolio and network issues.

scholarly journals An Alderfer perspective of the higher education restructuring in South Africa

2005 ◽  
Vol 31 (2) ◽  
Author(s):  
C. A. Arnolds
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Job Performance ◽  
Peer Relations ◽  
Employee Motivation ◽  
Regression Analyses ◽  
Organisational Commitment ◽  
Low Levels ◽  
And Performance ◽  
The Impact

The consequences of the restructuring of higher education in South Africa have not yet been thoroughly investigated. This study investigates the impact of the abovementioned restructuring on employee motivation (as measured by Alderfer’s ERG theory), organisational commitment and job performance. The results show that the respondents exhibit low levels of organisational commitment and low satisfaction with monetary remuneration and fringe benefits. The results, however, show high levels of satisfaction with growth factors, peer relations and performance intentions. These results are interpreted in the light of the multiple regression analyses conducted of the interrelationships among the variables. Opsomming Die nagevolge van die herkonstruksie van hër-onderwys in Suid-Afrika is nog nie deeglik ondersoek nie. Hierdie studie ondersoek die invloed wat bogenoemde rekonstruksie op die motivering (soos gemeet deur Alderfer se teorie), organisatories toegewydheid en werksprestasie van werknemers het. Die resultate toon dat die respondente lae vlakke van organisatoriese toegewydheid en lae tevredenheid ten opsigte van monetêre beloning en byvoordele tentoonstel. Die resultate toon egter hoë vlakke van tevredenheid in soverre groeifaktore, kollegiale verhoudinge en werkprestasievoornemens betref. Hierdie resultate word vertolk teen die agtergrond van veelvoudige regressie-analises wat op die inderlinge verwantskappe tussen die veranderlikes uitgevoer is.

scholarly journals Enhancing Employees’ Performance through Organizational Care Policies in the Health Care Context

2018 ◽  
Vol 7 (1) ◽  
pp. 5
Author(s):  
Andrea Tomo ◽  
Lucio Todisco
Keyword(s):  
Health Care ◽  
Well Being ◽  
Employee Motivation ◽  
Performance Outcomes ◽  
Monetary Incentives ◽  
Work Involvement ◽  
Health Care Context ◽  
And Performance ◽  
Conceptual Study ◽  
The Impact

Literature is increasingly recognizing that organizations must combine themes of care and concern with more established economic objectives. This conceptual study will expand on this literature by considering how expressions of organizational care toward employees, by improving their well-being, may influence their motivation, work involvement and, in turn, improve performance. In more detail, by extending the conceptual framework developed by Bonner & Sprinkle (2001), it is argued that managers should take into account the impact, not only of monetary and non-monetary incentives, but even of other caring policies, on employee motivation and performance outcomes. On this ground, this study develops a theoretical model on how organizational care may help employees in expressing their work potential and enhancing their performance. The model is developed within the health care context since its particular setting that strongly affects employees’ well-being.

scholarly journals Organizational Learning and Motivation: Assessing the impact on Employee Performance

2016 ◽  
Vol 5 (2) ◽  
pp. 355 ◽  
Author(s):  
Puja Sareen ◽  
Parikshit Joshi
Keyword(s):  
Organizational Learning ◽  
Organizational Performance ◽  
Positive Impact ◽  
Employee Performance ◽  
Employee Motivation ◽  
Primary Data ◽  
Hygiene Factors ◽  
And Performance ◽  
The Impact

<em>Organizational learning has the potential to improve organizational performance. For any organization to sustain long term benefits it requires to establish a mechanism to tap the knowledge and use this knowledge in taking future decisions. This study tries to capture the role of Organizational Learning and Employee Motivation and its impact on the Employees’ Performance. The study is exploratory and descriptive in nature. The questionnaire used for primary data collection has its items collected and derived from various standardized questionnaires available. The analysis of the primary data shows that there is a positive correlation between Organizational Learning and Organizational Performance. On understanding Herzberg theory of motivation the study came to conclusion that employees consider hygiene factors of motivation more significant than the motivator factors. The motivation level of employees in an organization has positive impact on the overall performance of any organization. The study helps the organizations to understand the relationship between learning and performance considering motivation as a mediating variable. </em>

scholarly journals IMPACT OF E-COMMERCE ON ORGANISATIONAL PERFORMANCE: A DIAGNOSTIC APPROACH

2020 ◽  
pp. 72-74
Author(s):  
Ms.Y.V. Sujana ◽  
Prof. G.L. Narayanappa
Keyword(s):  
Customer Relationship Management ◽  
Scientific Basis ◽  
Customer Relationship ◽  
Business Strategies ◽  
Organisational Performance ◽  
Customer Relation Management ◽  
Efficiency And Effectiveness ◽  
Frame Work ◽  
Index Terms ◽  
The Impact

The objective of this paper is to measure the impact of e-business implementation from the e-business process frame work. We have presented here some basic terms of influences with some observations. Basic considerations are from e-procurement and e-ordering. This paper provides a scientific basis for e-business strategies to find the basic impact of efficiency and effectiveness of e-procuring and e-ordering and strengthen customer relationship management. INDEX TERMS: e-procurement, e-business strategies, e-ordering, customer relation management

scholarly journals Influence of Human Resource Management Policy on Customer Loyalty

2021 ◽  
pp. 76-83
Author(s):  
Kamilė Mitašiūnaitė
Keyword(s):  
Resource Management ◽  
Customer Satisfaction ◽  
Human Resource Management ◽  
Human Resource ◽  
Customer Loyalty ◽  
Employee Motivation ◽  
Business Environment ◽  
Management Policy ◽  
Loyal Customer ◽  
The Impact

The business would not be able to achieve the set goals without qualified specialists. Therefore human resource management is one of the most important processes to an organisation. HRM policy aspects – employee motivation and job satisfaction – directly contribute to customer satisfaction and loyalty. The problem is that in today’s business environment, where there is a big rivalry, maintaining customer loyalty becomes a huge task for the business. The aim of this article is to evaluate the impact of human resource management policy on customer loyalty. The article analyses concept of human resource management, evaluates the development of loyal customer behaviour, distinguishes traditional and innovative concepts of human resource management. Also, the article notices a relationship between employee satisfaction and customer satisfaction. Analysis of empirical research level shows the impact of human resource management policy on customer loyalty and provides a research model.

scholarly journals Methods and techniques of research motivation and satisfaction of employees

2021 ◽  
Vol 9 (2) ◽  
pp. 53-63
Author(s):  
Dragana Pešić-Jenačković
Keyword(s):  
Analysis Of Variance ◽  
Employee Motivation ◽  
Test Point ◽  
Coefficient Of Determination ◽  
Business Success ◽  
Chi Square ◽  
Methods And Techniques ◽  
Chi Square Test ◽  
Using Data ◽  
The Impact

Motivation and employee satisfaction are very important precondition for the effectiveness of work and the achievement of set goals for individuals and organizations. Consequently, continuous measurement of employee motivation and satisfaction is essential to improve company's efficiency and improve human resource use. The results of a well-planned, detailed and adequate methods and techniques of research on employee motivation and satisfaction can be applied to the design of various schemes in order to reduce absenteeism and employee turnover and overall business success. In this paper, the emphasis is on the methodology of researching employee motivation and satisfaction. In addition to the elaboration of questionnaires with scales for measuring the motivation and satisfaction of employees, it is explained in which situations, in which types of questions and answers, respectively, types of data, and how certain statistical techniques are applied, such as: T-test, One-factor analysis of variance (ANOVA), Chi-square test, Point-two-series correlations. Also, the importance of using the subsequent post hoc test (LSD comparison) in the analysis of variance, as well as the indicators of correlation, the strength of the impact, such as: phi correlation coefficient, Kramer's coefficient and contingency coefficient, is pointed out in the Chi-square test. In addition to the mentioned techniques and indicators from SPSS, the role of certain indicators (eta squared and coefficient of determination) is calculated, which are calculated using data from research results and with the help of certain formulas

Impacts of Leadership Styles on Motivations of Employees

2019 ◽  
pp. 205-217
Author(s):  
Irfan Ullah ◽  
Alina Kiran ◽  
Bin Liu
Keyword(s):  
Standard Deviation ◽  
Data Collection ◽  
Leadership Styles ◽  
Multiple Regression ◽  
Employee Motivation ◽  
Descriptive Statistics ◽  
Cronbach Alpha ◽  
The Impact ◽  
The Relationship ◽  
Survey Approach

The aim of this study to investigate the different leadership styles and impact on employee motivation. Leadership is the most important phenomena. Therefore, leadership plays a very important role, and this research study emphasizes the impact of leadership styles on motivation of employees. In this chapter, a survey approach using structured questionnaire was used for data collection. Questionnaire consists of four styles of leadership with employees' motivation. All constructs were measured using five-point Likert scale. Descriptive statistics and inferential were used. Mean and standard deviation and Cronbach alpha were used in descriptive statistics and correlation, and multiple regression was used for inferential regression. The aim of this chapter is to identify the relationship between leadership styles and motivation of employees.

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