The Impact of Verbal Abuse, Sexual Harassment and Sexual Assault at Work: An Investigation into the Health of Flight Attendants in the Harvard Flight Attendant Health Study

2018 ◽  
Author(s):  
Sara Gale ◽  
Irina Mordukhovich ◽  
Sami Newlan ◽  
Eileen McNeely
2020 ◽  
Vol 18 (3) ◽  
pp. 1966
Author(s):  
Lik D. Chun ◽  
Rebecca Ye ◽  
Kyle J. Wilby

Background:  Discrimination towards pharmacists, as a public-facing health professional group, is reported but not well-studied. Objectives:  The aims of this study were to identify accounts of discrimination in pharmacy practice and to explore the nature and impacts of and discrimination experienced by pharmacists. Methods:  A cross-sectional survey was emailed to practice-based preceptors associated with the School of Pharmacy at the University of Otago. The survey included demographic questions, in addition to questions asking about the frequency and sources of different types of discrimination and abuse encountered in practice. Survey respondents could also provide their contact information for follow-up interviews. Interviews occurred after completion of the survey to better understand the nature of discrimination in pharmacy practice. A thematic analysis of interview transcripts was conducted to identify pertinent themes. Results: A total of 43 participants completed the survey. A total of 29 (67.4%) respondents reported experiencing discrimination in pharmacy practice. The most common types of discrimination experienced included discrimination based on gender, appearance, or past, present, or expected pregnancy. Verbal abuse and sexual harassment were also frequently reported. Most discrimination was sourced from patients, colleagues, or supervisors/leaders. Discrimination specific to pregnancy was largely sourced from supervisors/leaders. Verbal abuse was sources primarily from patients, patient’s family, supervisors/leaders, and other healthcare professionals. Patients were the primary source of sexual harassment. Three themes were identified from the interview phase: Discrimination occurs for a variety of reasons from different sources with different behaviors, the impact on a person is individualized/personal, and preventative strategies can be broad and encompass multiple layers of society. Conclusions:  Findings of this study support the notion that training programs must adjust to adequately train pharmacists with effective coping strategies, prevention mechanisms, and resilience building strategies. Pharmacist employers should also be accountable to creating zero tolerance workplaces and providing route maps for how pharmacists report and navigate situations when faced with discrimination. Doing so may result in a better equipped workforce that is able to navigate the pressures encountered through discrimination in practice.


2019 ◽  
Vol 11 (15) ◽  
pp. 4136
Author(s):  
Myoungjin Yu ◽  
Sunghyup Sean Hyun

This study applied a service performance (SERVPERF) model to measure service quality and used a quantitative method for testing four research hypotheses. This research aims to examine the impacts of foreign flight attendants’ service quality on behavioral intention toward their home country. As a result, the service touch of foreign flight attendants was influenced by curiosity, image, and behavioral intention toward their home country. Thus, this is an important finding that flight attendants conduct a crucial role not only for the airline but also for tourism in their home country. And empathy was found to be the most important dimension of service quality when a flight attendant offered a service to foreigners. This dimension was related to individual attention and communication skills. However, the limitation of this study is that the respondents were passengers of only one nationality; further research should, therefore, include a more diverse range of nationalities.


2019 ◽  
Vol 9 (2) ◽  
Author(s):  
Honor M. Lay

Individuals who experience sexual harassment in employment, housing, education, or other social services in Ontario may be entitled to a general damages remedy under section 45.2 of the Ontario Human Rights Code. The Ontario Human Rights Tribunal conducts an objective analysis of the severity of the harasser’s conduct and a subjective analysis of the impact of the incident on the applicant. Generally, the more severe the conduct or impact on the applicant, the higher the award for general damages. Due to an expectation that individuals will appear traumatized after enduring sexual harassment, an applicant’s failure to produce evidence of distress or traumatization will often adversely affect his or her entitlement to higher damage awards. This paper argues that the requirement to produce medical proof is an unwarranted invasion of the individual’s right to medical privacy, unjustly imposes an additional evidentiary burden upon the applicant, and perpetuates the myth surrounding sexual assault that trauma is visible and uniform.


2020 ◽  
pp. 088626052094914
Author(s):  
Jane M. Ussher ◽  
Alexandra Hawkey ◽  
Janette Perz ◽  
Pranee Liamputtong ◽  
Jessica Sekar ◽  
...  

Transgender (trans) women are at higher risk of sexual violence than cisgender women, with trans women of color reported to be at highest risk. This study examined subjective experiences of sexual violence for 31 trans women of color living in Australia, average age 29 (range 18–54), through in-depth interviews. An additional photovoice activity and follow-up interviews were completed by 19 women. Data were analyzed through thematic analysis and feminist intersectionality theory, identifying the following themes. The first theme, “‘A sexually tinged violation of boundaries’: Defining sexual violence,” examined women’s definition of sexual violence, including staring and verbal abuse, nonconsensual touching and sexual assault, in both public and private contexts. The second theme, “‘Crossing people’s boundaries’: Sexual harassment in the public domain,” examined the frequent sexual harassment women experienced in their daily lives. This included the subtheme, “A hostile gaze: Public staring and ‘weird looks’” and “Mockery and transphobic abuse: Verbal abuse is sexual violence.” The third theme, “‘Crossing bodily boundaries’: Experiences of sexual assault,” included the subthemes “‘Unwanted sexual touch’: Groping and forced sex by strangers,” “Danger in relationships: Sexual assault and manipulation,” “Sexual violence in the context of sex work,” and “‘We’re turned into something we’re not’: Fetishization and the sexual other.” The poor health outcomes experienced by many trans women are closely associated with their exposure to sexual violence and the social inequities and transphobia to which they are subjected. Trans women of color may experience additional prejudice and discrimination due to the intersection of gender, sexuality, race, and social class. Our research suggests that understanding these intersectionalities is integral in understanding the sexual violence experiences of trans women of color.


2018 ◽  
Vol 30 (3) ◽  
pp. 252-263 ◽  
Author(s):  
Anne G. Sadler ◽  
Douglas R. Lindsay ◽  
Samuel T. Hunter ◽  
David V. Day

2021 ◽  
pp. bmjmilitary-2021-001948
Author(s):  
Laura Josephine Hendrikx ◽  
V Williamson ◽  
D Murphy

IntroductionDespite making up about 11% of the UK military, there remains limited investigation on the impact of adversity women experience during their service in the UK military. Military adversity can result in a range of well-being difficulties that may persist following transition out of military. The present study therefore examined the prevalence and correlates of different types of military adversity (defined as sexual harassment, sexual assault, emotional bullying and physical assault) within a community sample of UK women veterans.MethodsParticipants were recruited from a UK charity supporting women veterans. 750 women veterans completed an online survey collecting information on sociodemographic and military factors, military adversity, as well as mental health and well-being difficulties. Associations between variables were explored using multivariate logistic regressions.ResultsThe findings indicate a high prevalence of military adversity (22.5% sexual harassment, 5.1% sexual assault, 22.7% emotional bullying and 3.3% physical assault). Younger women, those who held an officer rank during service and those who reported having a combat or combat support role during service were most at risk of military adversity. All types of adversity were significantly associated with probable post-traumatic stress disorder. Sexual harassment was additionally significantly associated with physical somatisation; sexual assault with alcohol difficulties; and emotional bullying with common mental health difficulties, low social support and loneliness.ConclusionsThis study indicates that UK women veterans are at risk of a range of adverse experiences during military service and provides evidence of the impact of such adversities on mental health and well-being. Further research is required to better understand these relationships.


2015 ◽  
Author(s):  
Tina Yu ◽  
Zunaira Jilani ◽  
Edward C. Chang ◽  
Erin E. Fowler ◽  
Jiachen Lin ◽  
...  

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