United Parcel Service, Inc.: The Challenge of Protecting Organizational DNA

2017 ◽  
Author(s):  
Edward Hess ◽  
Katherine Ludwig
Keyword(s):  
United Parcel Service

The Battle for Value: Federal Express Corporation vs. United Parcel Service of America, Inc. (Abridged)

2017 ◽  
pp. 1-21 ◽  
Author(s):  
Robert F. Bruner ◽  
Derick Bulkley
Keyword(s):  
United Parcel Service

This case is an abridged version of UVA-F-1115. This version is intended for use with audiences requiring less source documentation than is available in the unabridged version. The teaching note, however, contains all the source documentation in an appendix.

Hostile Media Perceptions: Partisan Assessments of Press and Public during the 1997 United Parcel Service Strike

2002 ◽  
Vol 19 (4) ◽  
pp. 423-436 ◽  
Author(s):  
Cindy T. Christen ◽  
Prathana Kannaovakun ◽  
Albert C. Gunther
Keyword(s):  
United Parcel Service ◽  
Hostile Media

Measurement and Analysis of the United Parcel Service Ground Shipping Environment for Large and Heavy Packages

2001 ◽  
Vol 29 (1) ◽  
pp. 11 ◽  
Author(s):  
DR Petersen ◽  
RE Link ◽  
SP Singh ◽  
GJ Burgess ◽  
ZG Hays
Keyword(s):  
Measurement And Analysis ◽  
United Parcel Service

E‐business high on the agenda for UPS and FedEx

2003 ◽  
Vol 19 (7) ◽  
pp. 5-8
Keyword(s):  
Distribution Company ◽  
Eye Opening ◽  
United Parcel Service ◽  
A Company

United Parcel Service was formed in 1907 and from humble beginnings as a messenger service in Seattle has transformed itself into a $31 billion industry of 360,000 employees spanning 200 countries. The world’s largest package distribution company delivers over 13 million packages and documents daily. Impressive statistics for sure. But behind the eye‐opening figures a storm is brewing, led by a company written off by many as a serious rival only a handful of years ago.

Adjustable Sit-Stand Workstations in the Office

1994 ◽  
Vol 38 (10) ◽  
pp. 668-672 ◽  
Author(s):  
Heather L. Nerhood ◽  
Steven W. Thompson
Keyword(s):  
Body Part ◽  
Long Term Results ◽  
Basic Principles ◽  
Job Requirements ◽  
Work Surface ◽  
Benchmark Data ◽  
United Parcel Service ◽  
And Control ◽  
Ergonomic Interventions

This study describes the approach taken and the results measured thus far from the introduction of sit-stand workstations in an office environment. Adjustable workstations have been developed and introduced in an office within United Parcel Service (UPS). A sit-stand workstation consists of the following components: modular panel walls, an adjustable front work surface, an adjustable rear work surface, and an adjustable chair. An employee can sit or stand while working and perform the adjustments to the workstation with fingertip ease and control. The job requirements of all of the employees using the new workstations are sedentary in which there is constant use of the computer to perform a variety of tasks. A training program was also introduced to review basic principles of human factors and ergonomics and to provide instruction in how to properly use the new workstations, chairs, and other accessories. Prior to the installation of the workstations, various benchmark data were collected including: production levels, absenteeism, and injuries and illnesses. A survey of body part discomfort identified areas that were of concern. Following the installation of the workstations, the same data have been and will continue to be collected to measure the effectiveness of the ergonomic interventions. Body part discomfort decreased by an average of 62 percent. Production in two departments that were monitored demonstrated improvement, however at this time the study cycle is too short to hypothesize long term results. The occurrence of injuries and illnesses decreased by more than half. Absenteeism did not show significant changes. These data will continue to be tracked to measure the results of the interventions.

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