scholarly journals An Assessment of User Satisfaction in Academic Libraries: A Case Study of the Fiji National University Library

2016 ◽  
Author(s):  
Sandhya Deo
Keyword(s):  
Academic Libraries ◽  
User Satisfaction ◽  
University Library ◽  
National University

scholarly journals From practice to research at Flinders University Library: sustaining a research culture

2018 ◽  
Vol 39 (8/9) ◽  
pp. 615-624 ◽  
Author(s):  
Liz Walkley Hall
Keyword(s):  
Academic Libraries ◽  
Quantitative Methods ◽  
Research Work ◽  
Theory And Practice ◽  
Research Projects ◽  
Research Culture ◽  
Content Type ◽  
Formal Support ◽  
University Library

Purpose The purpose of this paper is to describe the mechanisms used by Flinders University Library to sustain a culture of research. Flinders University Library has been supporting its librarians to undertake research projects using a formal support group mechanism, known as the Research Working Group (RWG), sanctioned and resourced by library executive since 2010. This established a culture of practitioner-based research in the library, with the librarians developing a greater understanding of both the theory and practice of qualitative and quantitative methods by undertaking their own research projects. However, sustaining a research this culture brings new challenges which this paper now explores. Design/methodology/approach This case study describes the methods used at Flinders University Library in sustaining a culture of practitioner-research. This arose from a review of the formal support structure, as well as a previous study that surveyed staff responses to the RWG. Findings As academic libraries face ongoing challenges and engage more broadly with research support, librarians need experiential knowledge of research. In the case of Flinders University Library, the author has found that, in seeking to sustain a research culture, the author has needed to adapt the support mechanisms, including a greater emphasis on peer support, a different model of resourcing and more inclusivity for all staff to engage with research work. Research limitations/implications This paper is limited by its scope as a single-institution case study; however, there are opportunities for other academic libraries to learn from this experience. Originality/value Establishing a culture of practice-based research is not an easy undertaking, requiring dedication from all parties whether management, practitioner-researchers or mentors. While there are many examples in the literature of case studies examining the establishment of research culture, few if any take the next steps to explore how to maintain it. This paper seeks to fill that gap.

scholarly journals Unboxing co-creation with students

2019 ◽  
Vol 11 (1) ◽  
pp. 3-15 ◽  
Author(s):  
Christian Tang Lystbæk ◽  
Karen Harbo ◽  
Christian Højbjerg Hansen
Keyword(s):  
Higher Education ◽  
Conceptual Model ◽  
Academic Libraries ◽  
University Library ◽  
Key Aspects

Co-creation has received increasing interest as a way of develop products and services in collaboration with customers and clients. Recently, co-creation has been introduced in higher education; however, there is no general agreement about what this entails, and while the concept of co-creation has been used in a number of differing contexts, descriptions tend to focus on potentials only and not the tensions inherent in this kind of collaboration. In this paper we describe a conceptual model for co-creation with students and explore the potentials as well as the tensions inherent in co-creation with students at academic libraries. Through a case study at The Royal Danish Library, Aarhus University Library we develop a conceptual model for co-creation with students that identifies the key aspects of co-creation with students and indicates its key potentials and tensions.

scholarly journals Innovative application of knowledge management in organizational restructuring of academic libraries: A case study of Peking University Library

IFLA Journal ◽  
2020 ◽  
Vol 46 (1) ◽  
pp. 15-24
Author(s):  
Long Xiao
Keyword(s):  
Knowledge Management ◽  
Academic Libraries ◽  
Academic Library ◽  
Library Management ◽  
University Library ◽  
Institutional Settings ◽  
Peking University ◽  
The University ◽  
Knowledge Demands

A traditional library’s functions are centered on library collection and information resources and their utilization. A library management system comprises resource acquisition, cataloguing, circulation, reading, and reference in respect of “literature streams.” Functionally, libraries have currently evolved into knowledge service centers, which are oriented toward knowledge, committed to knowledge innovation, and centered on the knowledge demands of users. Meanwhile, library management has also gradually shifted to focus on knowledge management. However, the applications of knowledge management are mainly limited to library services. It lacks innovative applications in internal management such as business flow and institutional settings. This article takes Peking University Library, one of the top-notch academic libraries in China, as a case study to explore this issue. Through restructuring its organization and re-setting its staff positions based on the “knowledge stream” as the core, the academic library intends to satisfy the knowledge demands of different types of users and create an environment in favor of knowledge flow and innovation. All of these efforts further support the development of the university.

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