The Effect of Performance Measurement Systems on Productive Performance: An Empirical Study of Italian Manufacturing Firms

Author(s):  
Hankyul Oh ◽  
Andrew L Johnson ◽  
Lorenzo Lucianetti ◽  
Seokjun Youn
2017 ◽  
Vol 13 (10) ◽  
pp. 149
Author(s):  
Salwa Bahyaoui

Despite having experienced profusion since the mid-90s, research on Performance Measurement Systems (PMS) has remained focused on large companies. Interest in the study of such systems in the context of SMEs is not only relatively recent, but occurs mainly in developed countries. This triggered our interest in understanding performance measures in a developing country, namely, Morocco. To do this, an exploratory empirical study was conducted among a sample of Moroccan SMEs. The results, while confirming some specific characteristics of SMEs, help qualify some aspects including those related to the lack of strategic vision and the use of quantitative measures rather than qualitative ones. This paves the way for further research in this area.


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