Adoption of Quality Circles Approach a Powerful Tool for Quality Improvement in the Working of Commercial Banks in India

2014 ◽  
Author(s):  
G. S. Popli ◽  
Rupina Popli
Keyword(s):  
Quality Improvement ◽  
Commercial Banks ◽  
Quality Circles

scholarly journals The development of quality circles/peer review groups as a method of quality improvement in Europe.

2003 ◽  
Vol 20 (4) ◽  
pp. 443-451 ◽  
Author(s):  
M Beyer ◽  
FM Gerlach ◽  
U Flies ◽  
R Grol ◽  
Z Król ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Peer Review ◽  
Quality Circles ◽  
Peer Review Groups

scholarly journals Quality circles for quality improvement in primary health care: Their origins, spread, effectiveness and lacunae– A scoping review

PLoS ONE ◽  
2018 ◽  
Vol 13 (12) ◽  
pp. e0202616 ◽  
Author(s):  
Adrian Rohrbasser ◽  
Janet Harris ◽  
Sharon Mickan ◽  
Kali Tal ◽  
Geoff Wong
Keyword(s):  
Health Care ◽  
Quality Improvement ◽  
Primary Health Care ◽  
Scoping Review ◽  
Quality Circles ◽  
Primary Health

scholarly journals Mejora de los programas de participación del personal

10.14201/3006 ◽  
2009 ◽  
Vol 5 ◽  
Author(s):  
Bernardo Martínez Mut
Keyword(s):  
Quality Improvement ◽  
Quality Circles ◽  
System Quality ◽  
Individual Type ◽  
Lateral Thinking ◽  
Article Quality

The involvement of the groups and the organizations members in quality improvement of the products and services that those manufacture and delivery, is a undeniable reality. Specific projects have been carried out, inside of the more broad improvement programmes, for encouraching the employees involvement in the enterprises, two of which are described and analyzed in this article: Quality Circles and Suggestions System. Quality Circles are a group way for achieving that objective of involvement in the own work improvement, while the Suggestions are one of individual type and may be anonimous. We analyze the opinions and the attitudes of the members of eight enterprises from «Comunidad Valenciana» to their participation in these programmes and the difficulties for carrying out the proposals. For gathering these data we are carrying out the proposals. For gathering these data we are applied a lateral thinking technique, so-called Metaplan. Finally, according to the proposals of all the participants, we subscribe a range of measures for improving as the design as the execution of the programmes.

scholarly journals Quality circles for quality improvement in primary health care: their effectiveness, gaps of knowledge, origins and significance – a scoping review

2018 ◽  
Author(s):  
Adrian Rohrbasser ◽  
Janet Harris ◽  
Sharon Mickan ◽  
Geoff Wong
Keyword(s):  
Health Care ◽  
Quality Improvement ◽  
Primary Health Care ◽  
Continuous Medical Education ◽  
Quality Circles ◽  
Knowledge Gaps ◽  
Search Terms ◽  
Primary Health ◽  
Index Terms ◽  
Insight Into

AbstractBackgroundQuality circles, or similarly structured small groups in primary health care, such as peer review groups, consist of 6 to 12 professionals from the same background who meet regularly to improve their standard practice. This paper reports the results from a scoping search performed to clarify possible effectiveness, knowledge gaps, underlying concepts and significance.ObjectivesTo gain insight into knowledge gaps and understanding of the effectiveness, origins and significance of quality circles.MethodsA search strategy was developed starting with ‘quality circle’ in PubMed and the index terms from those articles revealed were then used as search terms to identify further papers. Repeating this process in collaboration with a librarian, search strings relating to quality circles were built, and databases searched up to December 2017. Any paper on structured quality circles or related small group work in primary health care was included when relevant to the objectives.ResultsFrom 11973 citations, 82 background papers and 58 key papers were identified, in addition to 12 books and 10 websites. 19 studies, one paper summarizing three studies and one systematic review suggest that quality circles can be effective in behaviour change, though with varying effect sizes. Quality circles and their techniques are complex, as they are not standardized, and changes seem to depend on the topic and context, which requires further research into how and why they work in order to improve them. From their origins in industry, they are now used in primary health care in many countries for continuous medical education, continuous professional development and quality improvement.ConclusionThe evidence on quality circles indicates that they can successfully change general practitioner behaviour. As they are a complex intervention, theory-driven research approaches are needed to understand and improve their effectiveness. This is of major importance because they play an important role in quality improvement in primary health care in many countries.

Systematic Scientific Quality Improvement in Surgical Specialities. The AQS Mode

Swiss Surgery ◽  
1999 ◽  
Vol 5 (2) ◽  
pp. 62-72 ◽  
Author(s):  
Rageth ◽  
Häner ◽  
Hess ◽  
Laffer ◽  
Inderbitzi
Keyword(s):  
Quality Improvement ◽  
Scientific Quality ◽  
System 2 ◽  
Operative Eingriffe

Fragestellung: Wie lassen sich die neuen gesetzlichen Anforderungen (Statistikgesetz 1992 und Verordnungen dazu von 1993: Minimaldatensatz des Bundesamtes für Statistik [BFS] mit ICD-Codierungen sowie Krankenversicherungsgesetz 1995 mit Verordnungen dazu von 1996: Notwendigkeit der Dokumentation von Qualität und Wirtschaftlichkeit) mit sinnvollem Aufwand in den Klinikalltag integrieren? Methodik: Es wurde eine Synthese des BFS-Minimaldatensatzes mit zusätzlichen Informationen zur Qualitätssicherung in einem einzigen Fragenkatalog durchgeführt. Die Chirurgischen Kliniken des Spitals Limmattal in Schlieren und des Regionalspitals Biel haben 1995 die Arbeitsgemeinschaft für Qualitätssicherung in der Chirurgie (AQC) gegründet und das AQC-System 2 Jahre lang getestet. Resultate: Bis Ende 1997 wurden in der AQC-Statistik 15'115 operative Eingriffe dokumentiert. Der zeitliche Zusatzaufwand (zusätzlich zur obligatorischen BFS-Statistik, welche 3-10 Minuten in Anspruch nimmt) beläuft sich beim Ausfüllen der Fragebögen auf 1-3 Minuten. Diskussion: Zeitliche und finanzielle Aufwendungen steigen als Folge der gesetzlichen Anforderungen. Der Aufwand kann aber in praktikablen Grenzen gehalten werden, wenn ein einziger Fragebogen mehreren Zwecken gleichzeitig dient. So erfüllt das AQC-System nicht nur die gesetzlichen Anforderungen bezüglich systematischer Qualitätssicherung und BFS-Statistik sondern auch den Zweck der Klinik-Jahresstatistik, der individuellen operateurbezogenen Statistik und kann, wenn weitere Kliniken daran teilnehmen auch zum Vergleich der Kliniken untereinander herangezogen werden. Es fehlt noch an Standards, Referenzbereichen und Indikatoren. Diese können jedoch aufgrund des AQC-Systems nun leichter entwickelt werden, weil auf umfangreiches Zahlenmaterial abgestellt werden kann. Schlussfolgerungen: Das AQC-System hat sich im Alltag als praktikabel erwiesen und könnte als flächendeckendes System sowohl zur systematischen Qualitätssicherung als auch zur Abdeckung der übrigen Statistikbedürfnisse verwendet werden.

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