Technical Support, Knowledge Transfer, and Service Demand: Evidence from the Cloud

2012 ◽  
Author(s):  
German Retana ◽  
Chris Forman ◽  
Sri Narasimhan ◽  
Marius Florin Niculescu ◽  
D. J. Wu
Keyword(s):  
Knowledge Transfer ◽  
Technical Support ◽  
Service Demand

Knowledge Transfer and Knowledge Building at Offshored Technical Support Centers

2013 ◽  
Vol 19 (4) ◽  
pp. 362-376 ◽  
Author(s):  
Jihong Chen ◽  
Robert J. McQueen ◽  
Peter Y.T. Sun
Keyword(s):  
Knowledge Transfer ◽  
Knowledge Building ◽  
Technical Support

Models of Development Based on Technology Diffusion

2012 ◽  
pp. 117-131 ◽  
Author(s):  
O. Golichenko
Keyword(s):  
Knowledge Transfer ◽  
Technology Diffusion ◽  
Technology Development ◽  
International Competition ◽  
Global Knowledge ◽  
Technology Knowledge ◽  
Catching Up ◽  
Technological Potential ◽  
Models Of Development ◽  
Effective Use

The problems of multifold increase of technological potential of developing countries are considered in the article. To solve them, i.e. to organize effectively tapping into global knowledge and their absorption, the performance of two diffusion channels is considered: open knowledge transfer and commercial knowledge transfer. The models of technological catching-up are investigated. Two of them are found to give an opportunity of effective use of international competition and global technology knowledge as a driver of technology development.

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