The Role of Professional Third Party Service Providers in the Regional Innovation Economics Process

2008 ◽  
Author(s):  
Thomas E. Vass
Keyword(s):  
Service Providers ◽  
Third Party ◽  
Regional Innovation

Relationship marketing and third-party logistics: evidence from hotel industry

2020 ◽  
Vol 3 (3) ◽  
pp. 371-393 ◽  
Author(s):  
Sajjida Reza ◽  
Muhammad Shujaat Mubarik ◽  
Navaz Naghavi ◽  
Raja Rub Nawaz
Keyword(s):  
Relationship Marketing ◽  
Service Providers ◽  
Hotel Industry ◽  
Partial Least Square ◽  
Third Party ◽  
Equation Modeling ◽  
Third Party Logistics ◽  
Content Type ◽  
Specific Investment

PurposeThis study examines the outsourcing criteria prevalent in the Hotel industry of Pakistan. In doing so, the study investigates the role of trust in the association between relationship marketing dimensions—communication, opportunistic behavior, reputation, satisfactory prior outcomes and specific investment—and third-party logistics provider’s (3PL) selection.Design/methodology/approachUsing a close-ended questionnaire, data were collected from 97 hotels of various categories operating in Pakistan and involved in 3PL outsourcing. Partial Least Square–Structural Equation Modeling was employed to estimate the modeled relationships.FindingsWith a high predictive relevance of the model, communication, satisfactory prior outcome and reputation were found to have a significant effect on the trust, whereas the results showed a significant mediating role of trust in the association between communication, reputation and 3PL provider’s selection.Research limitations/implicationsThe study uses static data from selected firms and cannot be used to analyze behavior over a period of time. Hence, a generalization of results should be made carefully.Practical implicationsFindings imply that for fully capitalizing on the benefits by virtue of their prospective relationship, the managers must streamline their processes and activities according to path directions that endorse a higher degree of trust in their service providers and establish an effective system of communications interconnecting their mutual goals and objectives.Originality/valueThe outcome of the research study illustrated the perceptions of the local businesses with regards to the 3PL service provider(s) selection via the establishment of trust.

The Supply Chain Role of Third‐Party Logistics Providers

2001 ◽  
Vol 12 (2) ◽  
pp. 87-102 ◽  
Author(s):  
Yemisi A. Bolumole
Keyword(s):  
Supply Chain ◽  
Service Providers ◽  
Strategic Orientation ◽  
Third Party ◽  
Logistics Strategy ◽  
Research Findings ◽  
The Uk ◽  
Logistics Process ◽  
Outsourcing Strategies

Outsourcing, the strategy in which organizations employ the services of external providers, has attracted growing interest. Academic and industrial attention has also focused on the role of seamless supply chain processes in achieving and sustaining competitive advantage. This research is based on petrol retailers in the UK that have adopted logistics outsourcing strategies for implementing supply chain solutions to their convenience‐goods operations. Its aim is to identify the factors, which influence outsourcing decisions and the nature and supply chain implications of outsourcing strategies. Research findings indicate that the capability of service providers to facilitate supply chain solutions is largely influenced by four main factors, which in turn substantially determine their role in the supply chain: the strategic orientation of the outsourcing organization; its perception of service providers' role within the logistics strategy; the nature of the resultant client‐provider relationship; and, the extent to which the logistics process is outsourced.

scholarly journals The role of TPLs in innovative logistics solutions in importation

2018 ◽  
Vol 15 (1) ◽  
pp. 73-91
Author(s):  
Alessandra Vitorino Razzera ◽  
Marcelo André Machado
Keyword(s):  
Service Providers ◽  
Third Party ◽  
Third Party Logistics ◽  
Content Type ◽  
Logistics Service Providers ◽  
Multiple Case ◽  
The Subject ◽  
Mind Set

Purpose The purpose of this paper is to investigate the role of third-party logistics providers (TPLs) in providing innovative logistics solutions for Brazilian importations. Design/methodology/approach A multiple case study has been conducted in which four logistics service providers are interviewed on the topic of innovation in importation logistics. The collected data (interviews, brochures and presentations) were triangulated and analyzed. Findings The collected data highlight the integrating role of TPLs in providing innovative logistics solutions of the technological nature, in addition to drivers, which involve communication, trust, logistics and institutional actions. Research limitations/implications This study, instead of focusing on procedural issues, intended to focus on two important theoretical and practical drivers: innovation in the importation process and strengthening of intangible factors. It is known that trading conditions and geographical proximity have an impact in importation, but they have not been discussed here because of the subject delimitation of the present study. Regarding the implications of the present study, no specific theoretical reference has been found on the subject in terms of the importation process but is rather related to information technology, which is then presented. Practical implications This study focuses on the fundamental role of TPLs in the development of innovative logistics solutions in importation. Social implications The fundamental role of TPLs in the development of innovative logistics solutions in importation is based on trust and relationship, internal and external to the organization. Originality/value This study, instead of focusing on procedural issues, intends to focus on two important theoretical and practical drivers – innovation in the importation process and strengthening of intangible factors – suggesting that a change of mind-set and a differentiated background in importation logistics are developed by TPLs.

Evaluating the Supply Chain Role of Logistics Service Providers

2003 ◽  
Vol 14 (2) ◽  
pp. 93-107 ◽  
Author(s):  
Yemisi A. Bolumole
Keyword(s):  
Supply Chain ◽  
Service Providers ◽  
Case Study Research ◽  
Third Party ◽  
Practical Implementation ◽  
Third Party Logistics ◽  
Logistics Service ◽  
Logistics Strategy ◽  
Logistics Service Providers

The shift from traditional and functional third‐party logistics to comprehensive supply‐chain relationships has significant implications for the role of third‐party logistics service providers (3pls). Extending previous research in which four factors were found to influence 3pls' supply chain function, this paper contains an assessment of the varying role(s) 3pls can play in the supply chain. The factors include: the strategic orientation of the outsourcing organization; its perception of 3pls' roles within the logistics strategy; the nature of the resultant client‐3pl relationship; and, the extent to which logistics is outsourced. The supply chain impact of these factors are evaluated based on the findings from case study research. Each different 3pl role (conceptual and empirical) is examined and implications for practical implementation are provided.

A Constitutional-Driven Change of Heart: ISP Liability and Artificial Intelligence in the Digital Single Market

2019 ◽  
pp. 237-264
Author(s):  
Oreste Pollicino ◽  
Giovanni De Gregorio
Keyword(s):  
Artificial Intelligence ◽  
Service Providers ◽  
Content Management ◽  
Single Market ◽  
Fundamental Rights ◽  
Third Party ◽  
Online Content ◽  
Decision Making Processes ◽  
Liberal Approach

The role of online intermediaries has changed since the adoption of the e-Commerce Directive in 2000. The implementation of artificial intelligence technologies in online content management has challenged the original passive role of online service providers in relation to third-party content. As a result, the EU strategy has shifted from a liberal approach to ensure the development of new digital services without overwhelming ISPs of monitoring and removal obligations to the regulation of online content management activities. The threats for fundamental rights deriving from opaque decision-making processes of online content have overcome the traditional narrative of ISPs’ freedom to conduct their business. The result of this process has led to a new regulatory phase within the framework of the Digital Single Market strategy.

The Effects of the Financial Crisis on 3PL Enterprises

2013 ◽  
pp. 427-448
Author(s):  
Fotios Misopoulos ◽  
Konstantinos Papathanasiou
Keyword(s):  
Financial Crisis ◽  
Service Providers ◽  
Third Party ◽  
Third Party Logistics ◽  
Logistics Industry ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Financial Crisis Of 2008

This research examines the various ways in which Third Party Logistics service providers (3PLs) are being affected by the current market turmoil, also known as the financial crisis of 2008-2010 (which still rages on). Furthermore, the research locates and analyses the countermeasures 3PLs apply in order to respond to the recession. The main focus is in the Greek market; however a global overview of the industry was considered vital in order to conceptualize the entire subject in a clear and comprehensible way. The main aspects of the logistics industry have been described, and the significance and role of 3PLs are stated appropriately. A deep research on past growth of such enterprises, combined with the effects and impacts previous crises had, and the extracted information utilized by the conducted research, has led to unquestionable results - in terms of affection and selected countermeasures - which are representative for the 3PL providers throughout the Greek market.

The Role of Third‐Party Logistics Providers in Mass Customization

2000 ◽  
Vol 11 (1) ◽  
pp. 37-46 ◽  
Author(s):  
Remko I. van Hoek
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Mass Customization ◽  
Service Providers ◽  
Third Party ◽  
Third Party Logistics ◽  
Annual Survey

Mass customization is coming to the forefront of international supply chains, contributing to an increasing focus on postponement. Third‐party logistics providers, are targeting postponement applications as an extension of their service portfolios. Findings from a multi‐annual survey (1996‐1999) are presented to generate insights into the supply chain mechanisms service providers can use to develop postponement services. A framework for achieving extension of their activities is then developed.

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