Internet Banking in India - What Hinders Technology Spread in Rural Areas

2007 ◽  
Author(s):  
Dinesh Kumar Gupta
Keyword(s):  
Author(s):  
Naomi Wanja Ireri ◽  
Gladys Kimutai

Commercial banks in Kenya have embraced alternative banking channels which represent a shift in delivery of banking and financial services since the alternative banking have become synonymous with commercial banks in Kenya. While banks have succeeded in leveraging available technology and provide alternative avenues to customers for banking services, the challenge it faces today is optimizing the usage of these channels so as to improve on their performance. The general objective of this study was to investigate the effects of financial innovations on the performance of commercial banks in Kenya. The specific objectives of the study were to examine the influence of internet banking, mobile banking, agency banking and ATM banking on the performance of commercial banks in Kenya. The study was guided by agency theory, balanced score card and diffusion of innovation theory. This study employed a descriptive research design. The study targeted44 commercial banks in Kenya as at 2017. The 16 banks which embrace all the four financial innovations from 2013 to 2017were selected using purposive sampling method. The sample size was 80 respondents who comprised of 5 senior management employees in each of the selected banks.This study used questionnaire to collect primary data from the respondents. Content analysis technique was used to analyze qualitative data collected from open ended questions in and reported in narrative form. Descriptive statistics such as mean and standard deviation were used to analyse the quantitative data. Multiple regression analysis was used to show the relationship between independent variables against dependent variable. The study revealed that internet banking, mobile banking, agency banking and ATM banking had a positive and significant effect on the performance of commercial banks. Thisstudy concludes that the banking industry has benefited tremendously from the development of the Internet. The Internet fundamentally changed the way in which banking networks are designed to meet the client demands and expectations. Mobile banking provides a good opportunity to commercial banks in Kenya to reach many mobile phone subscribers in Kenya who had remained unbanked and unreached due to limited access to bank branch networks in the country. The access to the large masses through mobile banking of the population gives banks the opportunity to grow by reaching the unbanked population. Agency banking has led to accessibility of financial service to many customer in remote areas and hence an increase in effectiveness and efficiency in service delivery. Customers are satisfied with the automated teller machine services because of ease of use, transaction cost and service security but not satisfy with automated teller machine dispense of cash. The study recommends that the public and businesses must be encouraged to use Internet banking in their daily activities, including deposits, payments and money transfers. Commercial banks in Kenya should ensure convenience and security of mobile banking through written guidelines on convenience and security of mobile banking. Commercial banks in Kenya should increase the number of agents in estates and in the rural areas. This can be done by reducing the requirements of becoming a bank agent. The banks should employ customized software that records relevant information on automated teller machine cards so that banks can establish whether unauthorized transaction has taken place or not.


Author(s):  
Muhammad Usman Shafique ◽  
Wajid Ali ◽  
Muhammad Salman

The study acknowledged the Internet of Things (IoT) as it relates to the increasement of agriculture and rural productivity. It’s importance in the area of the irrigation/fertilizer application, weather forecast, internet banking, tracking of farm produce, pests, disease handling, and control were seen. However, Pakistani agriculture has not indicated such realignment and transformation due to some challenges. Rural cities of Pakistan face several identical issues in the domains of agriculture, connectedness, health, transport, water, and education, and many more that can play a necessary part in the development of rural areas, which claims for potentially comparable solutions to be applied towards solving these issues. The purpose of this research is to check out the potential contributions of the IoT technologies towards poverty minimization in these rural areas, in order with the requirements are seen in these societies and with the concern on agriculture. The paper classifies the usage of IoT technology can easily reduce the agricultural needs of these communities or also improve their lifestyle for the domains of crop farming, weather forecasting, rural financing, livestock farming, growth management, market identification, and forest ranging. Accordingly, some recommendations were carried out to oppose these barriers and move Pakistan agriculture to an excellent status of world-class standards.


Author(s):  
Oyebamiji, Funmilola Florence

The study examines the role of financial inclusion in women entrepreneurs in Small and Medium Enterprises (SMEs) with particular reference to southwestern Nigeria.  Purposive sampling technique was employed to select 120 respondents from Lagos, Abeokuta, Ibadan, Osogbo, Akure and Ado-Ekiti.  A structured questionnaire designed for the study was used to collect data. Data analysis was performed with helps of mean, frequency, and simple percentages. The result shows that contribution, cooperative society, family and friends, and non- governmental organizations are the main sources of finance of women entrepreneurs in SMEs, while only a few financial products being offered by financial institutions are known to women entrepreneurs in SMEs. Therefore, the study recommends that women entrepreneurs in SMEs should be sensitized about the availability of financial products/services being offered by financial institutions, relaxing the conditions attached to loans, reduction of interest rate, and bring internet banking closer to the people especially women entrepreneurs in rural areas.


2019 ◽  
Vol 3 (1) ◽  
pp. 38-48
Author(s):  
Mohammad Amin Soetomo ◽  
Arief Kusuma ◽  
Arief Kusuma

There are many technology breakthroughs today so that for banking delivery channel could cover people from the big city even rural areas today. The advancement of both technology and telecommunication has stimulated transaction for banking industry in overall. Internet Banking is becoming a trend in banking industry. One of the multi channel distribution of financial services industry is through internet streams. It helps the banks to open up new channel, reduce the costs, improve the services, enlarge customer portfolios and creates innovative products. The Internet Banking is being used as a strategic weapon to gain and retain customers. The paper covers customer’s Perception on Internet Banking services using risk appetite & tolerance framework in accordance with management decision (IT Steering Committee)


Author(s):  
K. Meena Kumari

<em>Payments Bank is a new kind of bank which is promoted with the express purpose of extending the reach of banking to vast majority of the unbanked and under banked segments of the population. Payments bank promoted by India Post is expected to use the physical network of post offices as well as digital platforms such as mobile, internet banking, debit cards, point of sale devices, etc. to provide the designated financial services at low cost to target population. Payments Bank might be able to provide last mile connectivity especially in those areas which do not have any bank branches but has a post office. Its’ huge presence in rural areas and the trust that it enjoys among vast segments of population might enable it to succeed where commercial banks have failed. The present study examines the role and objectives of payments banks with special reference to India Post Payments Bank, relevance in achieving financial inclusion objective, prospective challenges and problems, suggestions for overcoming those.</em>


2016 ◽  
Vol 18 (2) ◽  
Author(s):  
Thinamano C. Ramavhona ◽  
Sello Mokwena

Background: The banking industry globally provides Internet banking to offer their customers easy access to banking services. The banks in South Africa, like their counterparts in other parts of the world, offer Internet banking to customers. However, the majority of South Africans in rural areas do not adopt and use Internet banking despite its convenience, the availability of Internet banking infrastructure, the effort of banks in promoting Internet banking awareness and Internet security.Objectives: This research investigated factors which influence the adoption and use of Internet banking in the context of South African rural areas.Method: In this study, a quantitative research approach was used. Data were collected through questionnaires and analysed using Statistical Package for Social Sciences (SPSS) tool.Results: The perceived compatibility, trialability and external variables such as awareness and security were found to have significant influence in the adoption of Internet banking in South African rural areas, whereas relative advantage was found not to be a significant factor. Security and the complexity of Internet banking were also revealed as some of the factors hampering the intention to adopt Internet banking in South African rural areas.Conclusion: The lack of awareness on Internet banking services and its benefits such as its convenience and the possibility to conduct banking transactions from any location with Internet is found to be the reason for South African rural area retail bank consumers’ reluctance to adopt Internet banking. The majority of retail bank customers in South African rural areas do not use Internet banking because of the lack of resources, such as computers with Internet access. The security of transactions conducted over the Internet is the main concern and significant element that customers consider before adopting Internet banking in South African rural areas as they perceive it as being easily exposed to fraud. As a result, this perception erodes retail bank customers’ confidence to adopt Internet banking. The majority of retail bank customers in South African rural areas will be willing to adopt Internet banking if their lifestyle, values and specific need are met. Retail bank customers in South African rural areas will adopt Internet banking if the Internet banking processes are simplified and user-friendly.


Author(s):  
Bingilar Paymaster Frank ◽  
Bariweni Binaebi

This research paper investigated the effect of electronic payment systems on the performance of commercial banks in Nigeria. For the purpose of the study, data was collected from secondary sources specifically from the CBN statistical bulletin and comprised of data on the assets base of commercial banks and internet banking (ATM, POS, Internet banking and Mobile banking) for the period of 2009 to 2019. The collected data was analyzed using ordinary least square (OLS) regression technique. Findings of the research showed that there is a statistically significant positive relationship between ATM transactions and the assets base of commercial banks in Nigeria. Internet (online) banking transactions had a positive relationship with the asset base of commercial banks. There is a positive and statistically significant relationship between mobile banking transactions and the assets base of commercial banks. However, Point of Sales (POS) transactions had a negative statistical relationship with the asset base of banks. From the findings of the study, It is concluded that implementation of electronic payment system in banks have had mixed effect on the performance of banks. Thus, while ATM, internet banking and mobile banking leads to improvements in the performance of banks, same cannot be said for point of sales machines which has a negative effect on bank performance. Based on the above, it is recommended that commercial banks increase investments in the implementation of electronic payment systems. Finally, it is recommended that the government improve on internet infrastructure in order to capture the rural areas in order to promote financial inclusion through electronic banking in the country.


1976 ◽  
Vol 7 (4) ◽  
pp. 236-241 ◽  
Author(s):  
Marisue Pickering ◽  
William R. Dopheide

This report deals with an effort to begin the process of effectively identifying children in rural areas with speech and language problems using existing school personnel. A two-day competency-based workshop for the purpose of training aides to conduct a large-scale screening of speech and language problems in elementary-school-age children is described. Training strategies, implementation, and evaluation procedures are discussed.


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