The Balanced Scorecard: A Management System for Wilford Hall Medical Center - The Premier Air Force Medical Enterprise

1999 ◽  
Author(s):  
Richard T. Hawk
Keyword(s):  
Air Force ◽  
Balanced Scorecard ◽  
Management System ◽  
Medical Center ◽  
The Balanced Scorecard

scholarly journals Development of a system of indices of the efficacy of the performance of general outpatient department of "Children's Clinical Medical Center" of the city of Chita

2019 ◽  
Vol 19 (3) ◽  
pp. 163-165
Author(s):  
Tatyana A. Chuprova ◽  
G. I. Bisharova
Keyword(s):  
Strategic Management ◽  
Health Facility ◽  
Balanced Scorecard ◽  
Medical Center ◽  
Training And Development ◽  
Rational Structure ◽  
Strategic Objectives ◽  
The Balanced Scorecard ◽  
The World ◽  
The City

One of the most effective and popular tools in the world of strategic management of the organization is the Balanced Scorecard, which increases the capability to achieve the strategic objectives and provides an integrated work of the organization. There is considered the classical rational structure of the working activity of the department in the context of prospects for 4 - finances, cases, internal processes, training and development. There are developed key indices of the efficacy and established their aimed values. The developed system of indices of the efficacy of the work of the Department will allow to detail the aims of operational and personal levels, and as a consequence to improve the efficacy of the management of health facility.

VERIFICATION OF A LINEAR QUALITY DYNAMIC MODEL IN THE STUDY OF PURPOSEFUL ACTIVITY OF AN INDUSTRIAL ENTERPRISE

2020 ◽  
Vol 3 ◽  
pp. 154-163
Author(s):  
O.V. ANIKEEVA ◽  
A.G. IVAKHNENKO ◽  
M.L. STORUBLEV
Keyword(s):  
Quality Management ◽  
Linear Model ◽  
Balanced Scorecard ◽  
Management System ◽  
Quality Management System ◽  
Industrial Enterprise ◽  
The Balanced Scorecard ◽  
General Management ◽  
The Mathematical Model ◽  
Purposeful Activity

An approach is developed to verification of the linear model of quality dynamics of the industrial enterprise quality management system. The approbation results are presented of the developed approach to verification of the linear model of quality dynamics on the example of JSC «Salyut» (St Petersburg). On the basis of the mathematical model created earlier by the authors, stability conditions are obtained depending on the values of the parameters of the enterprise quality management system, which allows solving problems of managing its state as a subsystem of general management. Data Mining methodology and elements of the balanced scorecard system were used for the research. The directions of further research are identified.

Tata Power Delhi Distribution Ltd: measuring beyond the metrics

2012 ◽  
Vol 2 (2) ◽  
pp. 1-17
Author(s):  
Monica Singhania ◽  
R. Venkatesh
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Management System ◽  
Graduate Program ◽  
Planning Process ◽  
Performance Management System ◽  
Inclusive Growth ◽  
Strategy Formulation ◽  
Content Type ◽  
The Balanced Scorecard

Subject area The focus is on a performance management system and its strategic alignment using a Balanced scorecard in a Public Private Partnership framework. This case study analyses the situation for Tata Power Delhi Distribution (TPDD) which needs to realign its strategy to meet the emerging sustainability challenges of inclusive growth and combating the climate change. The case covers the field of strategic management, strategy formulation and performance management system deployment using the balanced scorecard. It touches upon the emerging need for corporates to look beyond economic signals and take social and environmental impacts into strategy planning process. Study level/applicability The case can be used in the following courses; post graduate program in public administration; MBA/Post graduate program in management in strategic management; executive training program for Government executives in public sector organizations to highlight the concept of performance management system in PPP companies. Case overview After the initial tumultuous years, TPDD emerged as one of the efficient power distribution companies in Delhi region. One of the major management tools that was helpful to achieve this was the balanced scorecard. TPDD's general manager for corporate strategy & planning reviewed the process and the due diligence that went into designing and implementing the balanced scorecard. Now, after the balanced scorecard success story, he along with Dr Ganesh Das, Head of Group – Strategy wants to take it to a next level and integrate their strategies related to inclusive growth of community and combating the ill effects of climate change. They believe that the balanced scorecard method that had helped them to achieve their strategic goals will help them to achieve future objectives too. But whether the existing four perspectives: financial, customer, internal process and learning and growth would adequately address the emerging challenges or whether there was a need to introduce a new perspective – “The Social Perspective” – is what they contemplate in the case. Expected learning outcomes The case can be used to teach the following: the importance of strategy in an organization and how it helps the firms to realize their stated vision; to highlight the process of strategy formulation and its deployment; to help students realize the difficulties in realizing a strategic goal through performance management system; use the balanced scorecard as an effective tool for strategy deployment and organizational alignment; to introduce students the concept of sustainability in the organization and emerging global challenges; and to illustrate the complexities involved in a strategic planning process Supplementary materials Teaching notes.

scholarly journals Strategic approach to environmental management: case of Russian chemical enterprise

2019 ◽  
Vol 110 ◽  
pp. 02091
Author(s):  
Aleksandr Kozlov ◽  
Irina Zaychenko ◽  
Ànna Smirnova
Keyword(s):  
Environmental Management ◽  
Balanced Scorecard ◽  
Management System ◽  
Environmental Management System ◽  
Management Tool ◽  
Chemical Plants ◽  
Environmental Aspects ◽  
The Balanced Scorecard ◽  
Strategic Approach

The article substantiates the need to integrate environmental aspects in a balanced scorecard (BSC) to improve the efficiency of environmental management system at chemical plants. For environmental management, the balanced scorecard serves as a convenient management tool that is able to provide relevant and timely information on the environmental aspects of the refinery.

Promoting sustainable development in higher education institutions: the use of the balanced scorecard as a strategic management system in support of green marketing

2020 ◽  
Vol 21 (7) ◽  
pp. 1477-1505
Author(s):  
Paulo Fuchs ◽  
Carlos Raulino ◽  
Diogo Conceição ◽  
Samara Neiva ◽  
Wellyngton Silva de Amorim ◽  
...  
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Strategic Management ◽  
Balanced Scorecard ◽  
Management System ◽  
Higher Education Institutions ◽  
Marketing Strategies ◽  
Green Marketing ◽  
Content Type ◽  
The Balanced Scorecard

Purpose Sustainability is understood as a complex and integrating area, involving the most diverse areas and fields of knowledge. Because of the innumerable socio-environmental challenges in the current scenario, a sustainable development that finds the necessary changes and advances for communities, industry and the various stakeholders involved is required. In this process of promoting sustainable development, universities stand out for being institutions capable of taking an analytical and questioning look at the directions of the society in which they are inserted and not just helping them to pursue them, serving as a model and living laboratory for the implementation of greener practices in cities. One of the actions that contributes to the consolidation process of a more sustainable university and the development of the green campus is the use of green marketing, understood as a set of all the practices that involve conventional marketing, focused on the search to reduce the negative impact or promote positive effects on the relationship between the institution and the environment. This paper aims, based on the balanced scorecard (BSC), to propose a strategic management tool as support for green marketing strategies, thus promoting, more quickly, the promotion of sustainable development in higher education institutions (HEIs). Design/methodology/approach Four universities were chosen, from the literature, in terms of best practices for sustainable development, where the main dimensions used by green marketing were mapped. Based on them, the BSC structure was adapted to enhance its strategies. Findings To achieve the objective of this work, this paper proposed an adaptation of the original BSC for better management of green marketing strategies for universities, based on four dimensions: community members, university members, product and strategy. Originality/value The main contribution of this paper is to propose a BSC as a strategic management system focused on the green marketing of universities to accelerate the promotion of sustainable development in HEIs.

scholarly journals MENGEMBANGKAN SIKLUS PENERAPAN SISTEM MANAJEMEN KINERJA BERBASIS KEMASLAHATAN

2018 ◽  
Vol 2 (1) ◽  
pp. 94
Author(s):  
Achmad Firdaus
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Management System ◽  
Customer Orientation ◽  
Quality Management System ◽  
Action Plan ◽  
Performance Management System ◽  
Preventive Action ◽  
Literature Study ◽  
The Balanced Scorecard

The study aims to develop the cycle of maslahah based performance management system (maslahah performa) implementation. Maslahah performa consists of 6 orientations are: worship orientation, internal process orientation, learning orientation, talent orientation, customer orientation and wealth orientation. The study is conducted through in-depth literature study of previous study related to the concept of maslahah, maslahah based performance management system, the balanced scorecard (BSC) and the quality management system. The study shows that maslahah performa can be applied with the foundation of PDCA cycle that is Plan - Do - Check - Action. Plan is developed into 5 steps: strategic planning, identifying the foundation of maslahah, determining the maslahah behavior, determining measures and agreeing the performance contract. Do is developed into performance implementation. Check is developed into monitoring process. Action is developed into corective and preventive action.     

scholarly journals Balanced Scorecard in the practice of management at an academic laboratory

2015 ◽  
Vol 14 (1) ◽  
pp. 127-138
Author(s):  
Miriam Magdala Pinto ◽  
Bruno Mannato Angius
Keyword(s):  
Strategic Management ◽  
Performance Measurement ◽  
Balanced Scorecard ◽  
Management System ◽  
Lessons Learned ◽  
Non Profit ◽  
The Balanced Scorecard ◽  
Results Reporting ◽  
Non Profit Organizations ◽  
Academic Laboratory

The Balanced Scorecard (BSC), when it reaches its maximum potential, is a strategic management system mainly usedby companies. However, with some adjustments, it can be used by Non-profit Organizations (NPO). Its use, in this case,needs to be further investigated. The article reports the experience and lessons learned from using BSC in an academiclab for sixteen months. The process included initial planning, three rounds of performance measurement and a finalplanning review. Entrepreneurial BSC, with some adjustments, was adequate for strengthening laboratory’s identity,for performance measurement and results reporting, although not reaching, during the experiment period, the maturityof a strategic management system.

scholarly journals Balanced Scorecard Sebagai Alternatif Tool Sistem Manajemen Sekolah Abad 21

2020 ◽  
Vol 4 (2) ◽  
pp. 201
Author(s):  
Miftahul Huda ◽  
Rhoni Rodin
Keyword(s):  
Organizational Performance ◽  
Balanced Scorecard ◽  
Management System ◽  
School Management ◽  
Review Literature ◽  
Management Tool ◽  
Literature Study ◽  
The Balanced Scorecard ◽  
Measurement Systems ◽  
Measurement Framework

This paper aims to analyze the balanced scorecard as an alternative tool for school management systems in the 21st century as it is today. This research uses a qualitative approach with descriptive analysis. Data collection techniques carried out by literature review / literature study relating to the concept of balanced scorecard and school management. The results showed that the concept of balanced scorecard is not only used for work measurement systems, but also used as a management system. This Balanced Scorecard can be used for the development of measurement systems as well as a means, which essentially involves the management system, especially strategic management. The balanced scorecard is a management tool that translates the organization's vision, mission and strategy into a comprehensive set of performance measurements to produce an organizational performance measurement framework through several perspectives: financial, customer, internal business processes, and learning and growth.

scholarly journals Motivation of the personnel on the basis of the balanced scorecard

2014 ◽  
Vol 6 (5) ◽  
Author(s):  
Aleksandr Mozgovoy
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Balanced Scorecard ◽  
Management System ◽  
Success Factors ◽  
The Balanced Scorecard ◽  
Human Resource Management System ◽  
Resource Management System ◽  
Motivation System

The article is devoted to practical questions of effective motivation system’s construction at industrial enterprise. For construction of motivation system of the personnel it is offered to integrate system of Balanced Scorecard (BSC) and Human Resource Management System. Through Balanced Scorecard concretization and getting across of enterprise’s strategy to each division and the employee is made, and through mechanisms of Human Resource Management System the motivation and stimulation of personnel to achievement of the set goals is realized. This article contains guidelines on the construction of an effective system of personnel motivation, based on the balanced scorecard. Particular attention is paid to practical issues for the implementation of personnel motivation system at JSC "MMK". Motivation system at the plant covers employees of different levels of management, brings together the interests of employees with the strategic goals of the enterprise. To achieve this, a special mechanism. This mechanism is based on the balanced scorecard, the staff brought to the strategic objectives and key success factors contained in the strategic targets. Then oversee their achievement through the so-called key performance indicators. In this way, carried motivation and stimulation staff to achieve the objectives.

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