Inter-Service Support Agreements at Fort Detrick

2001 ◽  
Author(s):  
Monisha Mittal ◽  
Joanne Steingard
Keyword(s):  
Service Support

Turning data into reality

2018 ◽  
Author(s):  
S Leinster-Evans ◽  
J Newell ◽  
S Luck
Keyword(s):  
Virtual Reality ◽  
Mixed Reality ◽  
Training System ◽  
Value Proposition ◽  
Immersive Environments ◽  
Training Environment ◽  
Service Support ◽  
Rich Data ◽  
And Training

This paper looks to expand on the INEC 2016 paper ‘The future role of virtual reality within warship support solutions for the Queen Elizabeth Class aircraft carriers’ presented by Ross Basketter, Craig Birchmore and Abbi Fisher from BAE Systems in May 2016 and the EAAW VII paper ‘Testing the boundaries of virtual reality within ship support’ presented by John Newell from BAE Systems and Simon Luck from BMT DSL in June 2017. BAE Systems and BMT have developed a 3D walkthrough training system that supports the teams working closely with the QEC Aircraft Carriers in Portsmouth and this work was presented at EAAW VII. Since then this work has been extended to demonstrate the art of the possible on Type 26. This latter piece of work is designed to explore the role of 3D immersive environments in the development and fielding of support and training solutions, across the range of support disciplines. The combined team are looking at how this digital thread leads from design of platforms, both surface and subsurface, through build into in-service support and training. This rich data and ways in which it could be used in the whole lifecycle of the ship, from design and development (used for spatial acceptance, HazID, etc) all the way through to operational support and maintenance (in conjunction with big data coming off from the ship coupled with digital tech docs for maintenance procedures) using constantly developing technologies such as 3D, Virtual Reality, Augmented Reality and Mixed Reality, will be proposed.  The drive towards gamification in the training environment to keep younger recruits interested and shortening course lengths will be explored. The paper develops the options and looks to how this technology can be used and where the value proposition lies. 

Quality-of-Service Support in Web Services Architecture

2004 ◽  
Vol 9 (5-6) ◽  
pp. 185-203 ◽  
Author(s):  
Amma Eleyan ◽  
Ludmil Mikhailov ◽  
Liping Zhao
Keyword(s):  
Quality Of Service ◽  
Web Services ◽  
Service Support

Customer Relationship Management- The Indian Perspective

2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Pankaj K. Trivedi
Keyword(s):  
Social Media ◽  
Product Quality ◽  
Customer Relationship Management ◽  
Paradigm Shift ◽  
Relationship Management ◽  
Modern Technology ◽  
Customer Relationship ◽  
Brand Name ◽  
Service Support ◽  
Indian Perspective

Market is a kingdom and customer is the king. This is a renowned maxim pursued by the Indian companies in true spirit. With the advancement in modern technology, customers are becoming more and more informed about their need and want. Nowadays social media is educating them and they scout around for best product, brand name, product quality, operation, and service support. Marketing has thus, undergone a paradigm shift and has come up to the point of establishing relationship with customer. Not just retaining the existing customers but even attracting new customers has become a big challenge. This is the main reason why companies have shifted their focus from being product-centric to customer-centric.

State and prospects of development of technical service in animal husbandry

2020 ◽  
pp. 76-82
Author(s):  
Vladimir V. Kirsanov ◽  
Dmitriy Yu. Pavkin ◽  
Evgeniy A. Nikitin ◽  
Roman F. Filonov
Keyword(s):  
Animal Husbandry ◽  
Dairy Farming ◽  
Spare Parts ◽  
Research Purpose ◽  
Technical Service ◽  
Agricultural Producers ◽  
Service Support ◽  
Foreign Countries ◽  
The Russian Federation ◽  
Materials Used

Problems of technical service of machinery and equipment in animal husbandry are mostly related to the restructuring of the economic model of interaction between agricultural producers and organizations that supply and service of machinery and equipment. Currently, the entrance control of products and spare parts purchased abroad is not established, and the materials used to make parts in contact with milk (teat rubber, milk hoses, etc.) are not checked for compliance with the requirements of the Ministry of Health. (Research purpose) The research purpose is in justifying the structure of the engineering center for integrated solutions in the field of dairy farming based on the Federal Scientific Agroengineering Center VIM. (Materials and methods) The article presents the results of studying sources describing the past and present experience of organizing a system of technical service of machines and equipment for dairy farming in the Russian Federation and foreign countries that are leading in terms of milk production. Authors collected information from key equipment suppliers when visiting industry exhibitions (Euro Tier, AgroFarm, Golden Autumn, etc.). (Results and discussion) The article proposes the concept of creating an engineering center on the basis of the Federal Scientific Agroengineering Center VIM according to the developed structure. (Conclusions) The implementation of the proposed structure for creating an engineering center will eliminate the existing imbalance in the field of technical service of livestock enterprises, establish information, design, machine-technological and service support for the reconstruction and successful development of livestock enterprises in the industry.

scholarly journals Advisory Service Support that Works

2020 ◽  
Vol 4 (CSCW2) ◽  
pp. 1-22
Author(s):  
Mateusz Dolata ◽  
Doris Agotai ◽  
Simon Schubiger ◽  
Gerhard Schwabe
Keyword(s):  
Service Support ◽  
Advisory Service

Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support

1995 ◽  
Vol 41 (9) ◽  
pp. 1456-1470 ◽  
Author(s):  
Sunder Kekre ◽  
Mayuram S. Krishnan ◽  
Kannan Srinivasan
Keyword(s):  
Customer Satisfaction ◽  
Service Support ◽  
Software Products

scholarly journals eHealth Service Support in Future IPv6 Vehicular Networks

2013 ◽  
Vol 5 (3) ◽  
pp. 317-335 ◽  
Author(s):  
Sofiane Imadali ◽  
Athanasia Karanasiou ◽  
Alexandru Petrescu ◽  
Ioannis Sifniadis ◽  
Eleftheria Velidou ◽  
...  
Keyword(s):  
Vehicular Networks ◽  
Service Support ◽  
Ehealth Service

Improving quality of life for dialysis patients through telecare

2000 ◽  
Vol 6 (1_suppl) ◽  
pp. 80-83 ◽  
Author(s):  
Karl A Stroetmann ◽  
Peter Gruetzmacher ◽  
Veli N Stroetmann
Keyword(s):  
Quality Of Life ◽  
Low Cost ◽  
Video Communication ◽  
Daily Routine ◽  
Dialysis Patients ◽  
Home Dialysis ◽  
Service Support ◽  
Initial Results ◽  
Selection Of

Home dialysis can improve the care and quality of life for patients with renal failure. We have explored the possibility of extending home care to more patients needing continuous ambulatory peritoneal dialysis (CAPD) using telemedicine. We tested videoconferencing support for five CAPD patients using low-cost ISDN equipment (128 kbit/s). Initial results indicated that it was possible to integrate video-communication into the daily routine of the clinic and the response from patients was surprisingly positive. Selection of appropriate, affordable technology and the ISDN service support by the telecommunications provider proved to be considerably more difficult than anticipated. The first indications also suggest medical advantages for home teledialysis.

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