Concepts on Measuring the Benefits of Software Process Improvements

1993 ◽  
Author(s):  
James A. Rozum
Keyword(s):  
Software Process ◽  
Process Improvements

Developer-Driven Quality

2011 ◽  
pp. 181-200
Author(s):  
Gina C. Green ◽  
Rosann W. Collins ◽  
Alan R. Hevner
Keyword(s):  
Software Development ◽  
Software Quality ◽  
Perceived Control ◽  
System Development ◽  
Software Process ◽  
Process Improvements ◽  
Development Organizations ◽  
Individual Productivity ◽  
Development Outcomes ◽  
Effective Use

Much attention has been given to Software Process Improvements (SPIs) based on the premise that system development outcomes are largely determined by the capabilities of the software development process. The content of this chapter presents the results of a set of research projects investigating why SPIs have not been diffused and utilized in the software engineering community as expected (Fayad et al., 1996; Fichman & Kemerer, 1997; Luqi & Goguen, 1997; Pfleeger & Hatton, 1997). We show that a software developer’s perceived control over the use of an SPIimpacts its diffusion success. Additionally, we show that a software developer’s perceptions of enhanced software quality and increased individual productivity achieved through SPI use impact the successful diffusion of the SPI. Results of these research efforts support the compilation of a clear set of management guidelines to ensure the effective use of SPIs in software development organizations.

Process-Centered Contributions to Information Systems Quality

2011 ◽  
pp. 158-180 ◽  
Author(s):  
Evan W. Duggan ◽  
Richard Gibson
Keyword(s):  
Information Systems ◽  
Direct Relationship ◽  
Software Process ◽  
Quality Systems ◽  
High Quality ◽  
Process Improvements ◽  
Systems Quality ◽  
Quality Programs ◽  
The Many ◽  
Information Systems Quality

The growing attendance at seminars and conferences dedicated to quality programs attests to the increasing recognition of the continued importance of quality. Unfortunately, in many organizations, this intensified quality focus has not been effectively applied to information systems — a surprising outcome given the many demonstrations of a direct relationship between information systems delivery process and information systems quality and success. In this chapter, we analyze process-centered contributions and solutions to the increasing challenges of producing high-quality systems. We provide a balanced overview of evidence that has emerged from practical, real-world experiences and empirical research studies, an overview that incorporates the positions of both proponents and opponents of process-centricity. We then provide an assessment of the contexts in which software process improvements and quality- enhancing initiatives can thrive.

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