Safety Culture Change - A Norway Case Study

2006 ◽  
Author(s):  
Hugo Halvorsen ◽  
Steve A. Liland ◽  
Rolv Middelthon
Keyword(s):  
Safety Culture ◽  
Culture Change

Is culture change a fad? Driving business results at Penna, ten years on

2014 ◽  
Vol 13 (3) ◽  
pp. 123-126
Author(s):  
Bev White ◽  
Gary Browning ◽  
Javier Bajer
Keyword(s):  
Culture Change ◽  
Design Methodology ◽  
Organizational Context ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Business Results ◽  
Sustainable Culture ◽  
Systemic Interventions ◽  
Successful Business

Purpose – Ten years ago Penna, the global HR services group, needed a radical business and culture re-invention if it was to survive. This article aims to tell the story behind Penna's journey and describe how a sustainable culture change intervention became the cornerstone of a successful business. Design/methodology/approach – This case study is the result of an initial ethnographical research followed by concrete and systemic interventions. Findings – The case study identifies four elements that sustained the business impact of a culture change program over a significant period of time. Originality/value – This longitudinal case study follows a culture change program in an organizational context over a period of ten years.

Unsustainable Capitalism

2001 ◽  
Vol 8 (1) ◽  
pp. 31-34
Author(s):  
Allan Macinnes
Keyword(s):  
Material Culture ◽  
Social Relationships ◽  
Culture Change ◽  
Critical Period ◽  
Settlement Patterns ◽  
Ongoing Debate ◽  
Important Distinction ◽  
The Family ◽  
The Individual

This paper makes an important, interdisciplinary contribution, to the ongoing debate on the transition from clanship to capitalism. Integral to this contribution is the important distinction between capitalism as an individualist ideology and capitalist societies where individualism is a widespread but not necessarily a universal ideology. His concern is not with the bipolar opposition of landlord and people which tends to dominate debates on the land issue in the Highlands. Instead, he focuses on material culture change in relation to landscape organisation, settlement patterns and morphology in order to examine how social relationships were structured during the critical period of estate re-orientation often depicted progressively as Improvement but regressively as clearance through the removal and relocation of population. His case study on Kintyre is particularly valuable. By scrutinising spatial as well as social relationships Dalglish demonstrates that clanship was based as much on daily practices of living as on an patrimonial ideology of kinship, practices which led the House of Argyll to attempt the reinvention of concepts of occupancy in order to emphasise the importance of the individual over the family through partitioned space.

HR strategy during culture change: Building change agency

2015 ◽  
Vol 21 (6) ◽  
pp. 741-754 ◽  
Author(s):  
Llandis Barratt-Pugh ◽  
Susanne Bahn
Keyword(s):  
Cultural Change ◽  
Culture Change ◽  
Change Process ◽  
Relevant Literature ◽  
Critical Role ◽  
Research Process ◽  
Change Agency ◽  
Strategic Approach ◽  
Organisational Values

AbstractThis paper explores the role played by a Human Resources (HR) department orchestrating culture change during the merger of two large State departments with dissimilar cultures. A 2-year case study determined what HR strategies were having the greatest impact on embedding new organisational values to produce a more flexible culture and how these practices could be accelerated. This paper indicates how a more strategic approach by HR departments can support and develop relational managing capability that accelerates cultures change towards a more flexible work environment.This paper describes the context of the change process, the relevant literature, and outlines the research process. The findings from the phases of the data collection are summarised revealing the traumatic perceptions of the change process, but also the instrumental actions of some managers, working creatively with their teams to tackle new tasks and projects. The evidence suggests that these informal practices of task allocation were at the core of change agency in this case study and put the new flexible organisational values into action. The findings illustrate how the organisation moves from valuing managers for their technical competence to valuing managers for their relational competence.The paper then discusses what strategic HR actions were accelerating this process and illuminates the critical role of building managers as change agents. The paper concludes by confirming the need for a strategic approach by HR during organisational change. Building manager capability and supporting informal change agency practices is presented as a core focus for HR during such organisational cultural change programmes.

Evaluation of patient safety culture in a private general hospital: a case study in Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Cassiana Gil Prates ◽  
Rita Catalina Aquino Caregnato ◽  
Ana Maria Müller de Magalhães ◽  
Daiane Dal Pai ◽  
Janete de Souza Urbanetto ◽  
...  
Keyword(s):  
Patient Safety ◽  
Safety Culture ◽  
Patient Safety Culture ◽  
Administrative Staff ◽  
Management Support ◽  
Content Type ◽  
Administrative Services ◽  
Graduate Degrees ◽  
Brazilian Version

PurposeThe purpose is to assess the patient safety culture perceived by healthcare and administrative staff in a Brazilian hospital and examine whether education and experience are related to positive perceptions.Design/methodology/approachA descriptive–analytical case study was carried out at Ernesto Dornelles Hospital, a private Brazilian institution. The Brazilian version of the Hospital Survey on Patient Safety Culture was used to assess the perceptions of 618 participants, of whom 315 worked in healthcare assistance and 303 in administrative services. The main outcome was the percentage of positive responses, and the independent variables included the type of work, schooling and length of experience.FindingsNone of the twelve dimensions was strengthened. The percentage of positive responses was the highest for “Hospital management support for patient safety” (67.5%), and the lowest was for “Nonpunitive response to error” (29%). The healthcare staff had a slightly higher average than the administrative staff. The percentage of positive responses from professionals with undergraduate or graduate degrees was higher for the eight dimensions of safety culture. The length of hospital experience was not associated with any dimensions.Originality/valueThis study explored the influence of education and professional experience on the perception of patient safety in healthcare and administrative staff from a private institution. These approaches allow to know with greater depth and clarity factors that are related to the patient safety culture and, thus, have more consistent evidence to support interventions in specific needs.

Bridge the gap from strategy to execution: culture change that sticks

2017 ◽  
Vol 16 (5) ◽  
pp. 222-228 ◽  
Author(s):  
Suzanne Bates ◽  
Andrew Atkins
Keyword(s):  
Culture Change ◽  
Leadership Behavior ◽  
Leadership Teams ◽  
Functional Communication ◽  
Leadership Communication ◽  
High Stakes ◽  
Content Type ◽  
Collective Data ◽  
Future State

Purpose A 100+ year old organization was facing an enterprise-wide, multi-billion dollar transformation. A new, cross-functional team was brought together to spearhead this change, but faced challenges because of organizational siloes and lack of cross-functional communication. Following an in-depth assessment of the leadership team’s behaviors and their leadership presence, the president realized the team would need to change their communication strategies to drive the transformation. Design/methodology/approach Each leader was assessed using a research-based model of executive presence, the ExPI™, which is designed to measure specific behaviors of executive presence and leadership communication; the qualities of leadership that engage, align, inspire and move people to act. The team developed a “profile of success” highlighting their desired future state as a team, and compared that with the collective data on their strengths and gaps as a team. The comparison and insights from the comparison formed the roadmap for improving their behaviors as a team. Findings The leadership team ultimately became champions for the enterprise-wide change by improving communication streams and winning buy-in from their own teams and other stakeholders critical to the change. They’ve transitioned from seeing their role as protecting their vertical siloes to connecting their functions into a horizontal, integrated pipe that delivers fast, seamless value to the company and the customers. Originality/value This case study highlights the importance of creating culture change through leadership behavior. When an organization is faced with high-stakes transformation, change ultimately starts at the top. Leadership teams who invest in the hard work of changing their siloed actions, and hold themselves accountable for a new way of working, will be able to drive change more effectively and more quickly.

scholarly journals Safety Climate and Culture Review: A Case Study of Water and Power Project

2019 ◽  
Vol 5 (1) ◽  
pp. 44
Author(s):  
Badr Almalki ◽  
Adel Zakaria ◽  
Mansour A. Balkhyour ◽  
Ijaz Ahmad
Keyword(s):  
Safety Culture ◽  
Occupational Safety ◽  
Safety Climate ◽  
Point Of View ◽  
Organizational Improvement ◽  
Policy Makers ◽  
Societal Culture ◽  
Safety And Health ◽  
Power Project

Systematic management of occupational safety and health (OSH) issues requires attention in many aspects like regulatory, technical, organizational and managerial. Approaching OSH from an organizational culture perspective can also facilitate achieving sustainable improvements in organizational OSH performance. OSH culture helps in seeing and organizing safety from different perspectives and should not be reduced to a matter of culture only. The knowledge, information and data gathered is expected to be very useful in the process of improving OSH-related procedures, practices and policies, eventually leading to enhanced OSH performance. This paper attempts to describe a cultural approach towards understanding organizational OSH. It will help the readers, professionals, authorities, and policy makers in understanding OSH from a cultural point of view, and how to assess this OSH culture as part of the of organizational improvement process. The aim is to disseminate latest information on this complex topic, trying to build a bridge between practice and research. The scientific literature shows these two terms, safety climate and safety culture, are often interchangeable, but they are distinct but related concepts. The word "safety culture" is a complex and persistent feature reflecting fundamental assumptions, expectations, norms and values, which are also represented by societal culture while "safety climate" best pronounces attitudes, beliefs, and perceptions of employees classically measured by surveys and observations. Safety culture measurement requires detailed investigation of how members in an organization interact to form a shared view of safety. This paper explores the ideas of an organization’s safety climate and culture for the purpose of determining which is more advantageous for accurately describing a "state of safety”. Preliminary results of a case study from a water and power project from Saudi Arabia has been added. 

Unlocking the value of HR to drive a change-ready culture

2017 ◽  
Vol 16 (4) ◽  
pp. 171-176
Author(s):  
Campbell Macpherson
Keyword(s):  
Real World ◽  
Culture Change ◽  
Design Methodology ◽  
Lessons Learned ◽  
World Culture ◽  
Content Type ◽  
Large Organization ◽  
The Real ◽  
Personal Experiences

Purpose This paper aims to present a case study focused on developing a change-ready culture within a large organization. Design/methodology/approach This paper is based on personal experiences gleaned while driving an organization-wide culture change program throughout a major financial advisory firm. Findings This paper details over a dozen key lessons learned while transforming the HR department from a fragmented, ineffective, reclusive and disrespected department into one that was competent, knowledgeable, enabling and a leader of change. Originality/value Drawing on the real-world culture change intervention detailed here, including results and lessons learned, other organizations can apply similar approaches in their own organizations – hopefully to similar effect.

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