scholarly journals Determinants of Tourist Satisfaction and Dissatisfaction on Tourism Village

2021 ◽  
Vol 9 (1) ◽  
pp. 09-24
Author(s):  
Putri Intan Sari ◽  
Yuliani Dwi Lestari

Indonesia government established the development of tourism village as one of priority program. Until 2018, there are 1734 tourism villages in Indonesia. However, the increase of tourist visitation is not occurred evenly. Only several tourism villages are having high visitation rate, others are still struggling in competing with other tourism destinations. Previous study found that tourist satisfaction is leading on visit intention. Therefore, this study investigated factors determinant on tourist satisfaction and dissatisfaction of tourism village. A content analysis was adopted in this study by extracting of 464 tourist reviews that posted from January 2016 until October 2019. Data were collected from tourist review on TripAdvisor regarding nine tourism villages in Indonesia. NVivo 12 was used to analyse the data. The results revealed top 5 satisfaction determinant attributes: village landscape, friendliness local people, traditional building, traditional way of life, and village atmosphere. Meanwhile, dissatisfy tourist mention traditional souvenir, village atmosphere, village authenticity, village entrance fee, and the local people who become souvenir seller as the top 5 dissatisfaction attributes.

2011 ◽  
Vol 7 (5) ◽  
pp. 23-28
Author(s):  
Arporn Ukrit ◽  
Narumon Arunotai ◽  
Piboon Doungchan

This study aims to study how Lanta Islanders in southern Thailand can maintain their traditions and culture under globalization. The researchers conducted in-depth interviews with 30 islanders on Lanta Island and used content analysis to analyze the resulting data. The researchers found that, after the tourism boom and globalization came to Lanta Island, many foreign travelers have visited the island, causing local people to change their own way of life to support tourism. However, with government support, the local culture is still alive. The local people have maintained their culture in many ways, such as transmitting their culture to their children and mixing with Thai. We conclude that the Lanta Islanders still maintain their traditions and culture while learning about the world outside the island by adapting themselves in various ways to develop a mixed culture to live under globalization.


2019 ◽  
Vol 2 (02) ◽  
pp. 66-78
Author(s):  
Nurul Fadilah

The ideology of Pancasila as a way of life, the basis of the state, and national identity has a various challenge from time to time so that the existence of Pancasila as an Ideology must be maintained, especially in industrial revolution 4.0. The research method used is a qualitative approach by doing study of literature. In data collection the writer used documentation while in techniques data analysis used content analysis, inductive and descriptive. Results of the research about challenges and strengthening of the Pancasila Ideology in facing the era of the industrial revolution 4.0 are: (1)  grounding Pancasila, (2) increasing professional human resources based on Pancasila’s values, (3) maintaining the existence of Pancasila as the State Ideology.


Author(s):  
Varintra Sirisuthikul ◽  
Pichai Pusumpun

In a globalizing world, where traveling is becoming easy and accessible, tourism destinations are increasingly competing in drawing travelers into their areas. One of the biggest challenges for any destination marketers is the substitutability of their offerings and the task of positioning their destinations against the numerous competing places that offer similar features (Moilanen & Rainisto, 2009; Pike, 2012; Pike & Page, 2014). The intense competitiveness of the global tourism industry increasingly calls for the most competitive positioning for individual destinations (Miller & Henthorne, 2007; Pike 2012). Consequently, the paper attempts to investigate the positioning strategies of the 10 individual destinations of ASEAN to better understand their distinctiveness and assess ASEAN collective brand. The current research aims to fill this gap through a preliminary assessment of brand elements of ten countries in ASEAN on how they project their official tourism websites using the method of content analysis of the 10 official tourism websites. This is followed by a discussion of the desired ASEAN collective brand with the engagement of ASEAN stakeholder in tourism collaboration, focusing mainly on joint promotion of tourism destinations. Consequently, the study presents an integrative framework embracing collaborative stakeholder efforts that ultimately leads to achieve a unified and sustainable brand of ASEAN. Keywords: Collective ASEAN Brand; Positioning; Destination Branding; Sustainable Brand; Stakeholder


2017 ◽  
Vol 15 (1) ◽  
Author(s):  
Zainab Abdul Latiff ◽  
Maheran Mohd Yaman

In the field of garden history, Mughal gardens represent a prominent chapter of what is often called the Islamic garden tradition. Most previous studies have discussed on its theories and principles. However, it is essential to establish the physical characteristics of the Mughal garden as representing Islamic garden tradition. The method of content analysis has been applied in this study. The study found that Mughal garden design is much influenced by the Persian’s ChāhārBāgh, Hindu mythology and Quranic paradise imagery. To conclude, Mughal garden design needs to be assimilated into the current culture of local people within the established principles of environment in Islam.


Author(s):  
Gede Wirata ◽  
I Made Merta ◽  
Anak Agung Ngurah Anom Kumbara ◽  
Putu Sukardja

This present study is intended to explore the phenomenon of the practice of functionally converting the irrigated rice fields in South Denpasar District. The present study focuses on the process of functionally converting the irrigated rice fields, the ideology leading to the phenomenon, and its implication on the local people. The data were collected through observation, in-depth interview and documentary analysis. The data were analyzed using the theory of hegemony, the theory of social practice and some other theories which were used eclectically based on the problems analyzed. The result of the study shows that the functional conversion of the irrigated rice fields resulted from the farmers’ marginalized socio-cultural structure. The process started from the government’s hegemony. The government treated the farmers as the subaltern. Then the dominated farmers got trapped by fatalism and pragmatism. The entrepreneur and government strengthen their hegemony. Then they negotiated with the local government such as the traditional village ‘desa pakraman’ and the administrative village ‘desa dinas’ and the land owners as individuals. The farmers were too weak to resist; they failed as they did not have the capital needed for that. Such a condition could not be separated from the capitalistic ideology as the government and entrepreneur collaborated to legitimate the converting process. In addition, the local people were also trapped by the consumptive way of life. As a result, they considered that functionally converting their irrigated rice fields was a proper solution. That affected the infrastructural order. Their infrastructural order changed. Their social structure also shifted from communalism into individualism. Their ideological, legal, governmental, family and religious superstructures changed as well, causing the South Denpasar community to be getting far from the agrarian cultural root which used to be their initial characteristic.


Author(s):  
Bayramali Ergashovich Kilichev ◽  
Maftuna Zoir Qizi Safarova

Ethnonyms are the sources that can demonstrate the history, way of life, national language, belief, cultural and spiritual life, worldview of each nation. To explore ethnonyms both gives information about the history of the nation and contains crucial linguistic information. The role of ethnonyms is important in order to comprehend the features of contemporary national language and express its linguistic possibilities. In Bukhara region there are a lot of toponyms that are appeared on the basis of ethnonyms. These ethnotoponyms show the life of people living in the area, cases of mixture with indigenous people and the region has had a long process of development. First of all, ethnotoponyms showcase the spread of Turkic tribes, geography of their areal stretch or the extension over the area. Furthermore, they express how other peoples and tribes appeared in the area of the region and their mixture with indigenous people. The following article draws some views about ethnotoponyms which are formed on the basis of nation names in Bukhara region and are used presently as names of a place among local people. Ethnotoponyms can be apparent as means that provide the existence of ethnic unity of the separate region.


2016 ◽  
Vol 3 (3) ◽  
pp. 367
Author(s):  
Seif Hamza Moh’d ◽  
Ahmad Kanyama

<p><em>This paper examines the challenges of</em><em> addressing environmental challenges arising from aggregates quarrying at Uwandani Ward in Pemba, Zanzibar. Specifically, the study examines i) the socio-economic importance of quarrying</em><em>,</em><em> ii) the environmental impacts</em><em>,</em><em> iii) the interventions done to address environmental problems</em><em>,</em><em> and iv) the constraints over interventions. Data collection methods included household questionnaire survey, key informants interviews and participant observations. Statistical Package for Social Sciences (SPSS) and content analysis techniques were used in the analysis and processing of quantitative and qualitative data. The findings showed that although the revenue generated from quarrying operation is crucial for the livelihood of the local people, persistent environmental problems have been difficult to address due to lack of education, poverty, rapid increase of quarrying operations, drought and climate change variability, apathy in the community and inferior technology used in the quarrying operations. Furthermore, the challenges of tackling environmental problems are contributed by unsuccessful piecemeal interventions of the government because of the lack of clear recognition and appreciation of the artisanal quarrying operation contribution in the livelihood of local people. This paper recommends that the government recognizes and appreciates informal quarrying operations in order to put effective policies to develop the sector and address its environmental problems. This should be accompanied by the participation of all stakeholders in planning and implementation to address environmental problems through bottom-up approaches.</em><em></em></p>


2017 ◽  
Vol 12 (1) ◽  
pp. 1
Author(s):  
Budiarjo Budiarjo

The discovery of Information Communication Technology (ICT) has changed the way of human’s life. Application of ICT in the field of tourism has brought a drastic change among tourism businesses, tourists, and government. In marketing the tourist attraction, the present government no longer needs to spend money in organizing exhibitions, but using the website that is much cheaper. Riau Islands Province is the third provincial tourism destination in Indonesia after Bali and Jakarta. This province is using a website entitled Wonderful Kepri, http://Kepri.travel/ as a means of information and marketing of tourism destinations in its region. The purpose of this study is to describe the extent to which an official website benefits to the customers. This study applies content analysis method either on text or images on the website. The result of this study shows the website provides various menus, interesting and informative for travelers or anyone interested to visit the Riau Islands.


Author(s):  
Rosa Repo ◽  
Juho Pesonen

AbstractVirtual tourism allows people to see and experience the world without physically travelling to the destination. The objective of this study is to identify service elements critical to the development of customer-oriented live guided virtual tours. A total of three focus group discussions were conducted, with 4–5 participants in each group. All the participants were Japanese who had previously participated in live guided virtual tours. The data was analysed with qualitative content analysis, where an inductive approach was used. The findings reveal that the main expectations of the participants are related to experiencing the local culture and way of life, feeling of actually being in the destination (sense of connection), social interaction and active participation. These factors make the virtual tour feel realistic and attractive and the tourism businesses need especially to focus on these when designing virtual tours for example by providing ample opportunities for the virtual tour participants to discuss with each other and learn from each other. This study brings valuable insights into the virtual tours research from the customer perspective, especially in a non-Western context.


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