The success of go-pay financial technology service adoption

Financial Technology is the implementation and utilization of technology to improve banking and financial services which are generally carried out by startup companies by utilizing the latest software, internet, communication and computing technologies.The research conducted was juridical empirical and normative juridical research, namely field research with interviews as a basis for problem solving and analyzing statutory regulations. The data used are primary and secondary data, then the data collection methods used in this study are library research and field research. The data analysis used is a qualitative method.The results show that the legal protection of users of the Financial Technology (Financial Technology) service of borrowing and borrowing money based on information technology (Peer to Peer Lending) has been carried out by the Financial Services Authority (OJK) and its staff by means of supervision, examination and investigation based on the Financial Services Authority Regulation No. 77 / POJK.01 / 2016 concerning Information Technology-Based Lending and Borrowing Services.The conclusion is that the legal protection of users of the Financial Technology (Financial Technology) service of lending and borrowing money based on information technology (Peer to Peer Lending) can be realized in a preventive and repressive manner. Basically, the Operator does not have direct legal consequences that make risk transfer to the Operator. Keywords: Financial Technology, Peer to Peer Lending, Legal Protection for Users / Consumers.

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Utilization Of Financial Technology Services Media in Improving Customer Satisfaction PT. Shopee International Indonesia

Ilomata International Journal of Social Science ◽

10.52728/ijss.v2i3.297 ◽

2021 ◽

Vol 2 (3) ◽

pp. 204-211

Author(s):

Euis Komalawati ◽

Rido Ariftio

Keyword(s):

Customer Satisfaction ◽

New Media ◽

Communication Link ◽

Technology Service ◽

Media Services ◽

Technology Services ◽

Communication And Technology ◽

Descriptive Method ◽

Selection Of ◽

Financial Technology

Financial Technology is a new way of transacting that uses money and media that has elements of communication and technology in it. Along with the development of technology and lifestyle adaptation in society 5.0, Financial Technology becomes people's choice in shopping for needs and desires through a commercial online system (E-Commerce). Therefore, this study aims to find out and analyze financial technology service media utilization in improving customer satisfaction. Shopee International Indonesia. This research uses a qualitative approach and descriptive method with the selected research object of financial technology media Shopee International Indonesia. Data collection techniques used are interviews, observations and documentation. Based on the results of this study shows that service required a good relationship between customers and the company. The selection of online media or new media such as financial technology can be a communication link between consumer to consumer (C2C) and is supported by several service features that make it different between transactions through e-commerce media and conventional transactions, especially in creating customer satisfaction. The utilization of financial technology media involves customer relations, media services and impact on customer satisfaction

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Financial Technology for Supporting Sustainable Agriculture

International Journal of Innovative Technology and Exploring Engineering - Special Issue ◽

10.35940/ijitee.c1018.0193s20 ◽

2020 ◽

Vol 9 (3S) ◽

pp. 83-86

Keyword(s):

Sustainable Agriculture ◽

Agricultural Sector ◽

Business Management ◽

Agricultural Practice ◽

Technology Service ◽

Production Activity ◽

Role Of Information ◽

Financial Technology

Financial market plays an important role in overcoming agriculture crisis. The fact shows that there are many agricultural practice stops because of capital problem. Therefore, it is important to investigate the innovation of agriculture capital service such as Financial Technology for supporting sustainable agriculture. This research was a case study on Financial Technology service in the agricultural sector conducted by startup iGrow, then the data were analyzed descriptively and explorative. The support of information and technology places iGrow as the sponsor bridge who has the fund, the land, and the operator in charge for the production activity and ensure the market certainty. Until the farmer who does not have land and does not have capital, they can conduct the farming practice. The system of indent commerce being developed makes the farmer easy to access the capital, the existence of the sale certainty, and agri-business management that gives profits to involved parties, make the agriculture practice supported by Financial Technology keep developing. The role of information technology, the collaboration with other parties, and indent capital, standby buyer, will support the sustainable agriculture practice in Indonesia.

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Fintech firms and banks sustainability: Why cybersecurity risk matters?

International Journal of Financial Engineering ◽

10.1142/s2424786321500195 ◽

2021 ◽

pp. 2150019

Author(s):

Khakan Najaf ◽

Md Imtiaz Mostafiz ◽

Rabia Najaf

Keyword(s):

Theoretical Model ◽

Interest Rate ◽

Emerging Market ◽

High Demand ◽

Financial Products ◽

Technology Service ◽

New Type ◽

Market Needs ◽

High Level ◽

Financial Technology

In the new and evolving digitalized world, the cybersecurity threats have placed the assets and information of corporations, institutions, governments, and individuals at constant risk. Banks are not an exception. Offering the low-interest rate is becoming the fundamental strategic move of the banks to sustain. Due to the high demand for a tailored portfolio of financial products, the availability of sophisticated communication and advance transaction mechanisms lead to an emergence of a new type of competitor known as financial technology service (i.e., fintech). The collaboration between these fintech organizations and banks has recently increased to provide fine-tuned service to the consumer and satisfy emerging market needs. However, this collaboration between banks and fintech firms has triggered significant cybersecurity risk. Hence, the dilemma is whether the bank should embrace such collaboration to resuscitate the profit margin or be pragmatic, and shirk to eliminate sustainability risk? We argue that the alliance between bank and fintech firms triggers a high-level of cybersecurity risk. We propose a theoretical model and discuss various types of cybersecurity risks. The benefit (or cost-if any) of having alliance could be enormous in yielding profitability and increase sustainability if both fintech and banks collaboratively abate the cybersecurity risks.

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