Cosatu, Service Delivery, Civil Society and the Politics of Community

2018 ◽  
pp. 111-128
Author(s):  
Janet Cherry
Keyword(s):  
Civil Society ◽  
Service Delivery

Operation Sukuma-Sakhe

2017 ◽  
pp. 304-323 ◽  
Author(s):  
Ndwakhulu Tshishonga
Keyword(s):  
South Africa ◽  
Civil Society ◽  
Service Delivery ◽  
Social Contract ◽  
Data Sources ◽  
Primary Data ◽  
Government Programs ◽  
Kwazulu Natal ◽  
State And Local Government ◽  
State And Local

This chapter explores the emerging new social contract that connects government departments, communities, civil society, and the private sector through Operation Sukuma-Sakhe (OSS) in the Province of KwaZulu-Natal (KZN), South Africa. This program is designed to expedite service delivery and development by addressing communal challenges such as poor or non-existent service delivery and lack of coordinated government programs and cooperative governance efforts. Social contract theory forms an analytical and conceptual framework to gauge the government's commitment through the OSS program in delivering decentralized services in partnership with communities and other development sectors. The effective functioning of OSS depends on the full and equal commitment of government, underpinned by a new social contract with other departments, the community, and citizens as both recipients and agents of decentralized service delivery. Primary data sources were interviews with OSS regional officials, supplemented by documentary data from the literature and state and local government sources.

Contemporary preventative services, coalitions and the Conservatives

2020 ◽  
pp. 35-60
Author(s):  
Alison Body
Keyword(s):  
Civil Society ◽  
Service Delivery ◽  
Voluntary Sector ◽  
Children's Services ◽  
Big Society ◽  
Children’S Services ◽  
Preventative Services

In chapter 2 we explore contemporary children’s services, and how the persuasive logic of prevention has been adopted in more modern service delivery and the role of the voluntary sector in providing these services. Focusing specifically on the early 2010s, we map the shift from the Conservative flagship project of the Big Society, to the renewed localism project of the Civil Society Strategy. We draw out the links between the societal hardening in focus, shifting from universal to targeting of preventative services, and discuss the role of the voluntary sector in delivery of these services.

scholarly journals WHAT HAVE WE LEARNED? Social crime prevention in SA: A critical overview

2016 ◽  
Author(s):  
Cheryl Frank
Keyword(s):  
South Africa ◽  
Human Rights ◽  
Civil Society ◽  
Service Delivery ◽  
Crime Prevention ◽  
Government Accountability ◽  
Civil Society Organisations ◽  
Critical Overview ◽  
Key Questions

Crime prevention is a relatively new enterprise in South Africa, and the nature of progress in this area has been mixed. While much activity has been noted, particularly among civil society organisations, the generation and utilisation of information is an area of weakness. Key questions remain: how to promote government accountability for service delivery, and how crime prevention advocates engage with issues such as human rights and the strengthening of democracy.

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