scholarly journals Data-Driven Decision Making: An Holistic Approach to Assessment in Special Collections Repositories

2013 ◽  
Vol 8 (2) ◽  
pp. 225 ◽  
Author(s):  
Melanie Griffin ◽  
Barbara Lewis ◽  
Mark I. Greenberg

Objective – In an environment of shrinking budgets and reduced staffing, this study seeks to identify a comprehensive, integrated assessment strategy to better focus diminished resources within special collections repositories. Methods – This article presents the results of a single case study conducted in the Special and Digital Collections department at a university library. The department created an holistic assessment model, taking into account both public and technical services, to explore inter-related questions affecting both day-to-day operations as well as long-term, strategic priorities. Results – Data from a variety of assessment activities positively impacted the department’s practices, informing decisions made about staff skill sets, training, and scheduling; outreach activities; and prioritizing technical services. The results provide a comprehensive view of both patron and department needs, allowing for a wide variety of improvements and changes in staffing practices, all driven by data rather than anecdotal evidence. Conclusion – Although the data generated for this study is institutionally specific, the methodology is applicable to special collections departments at other institutions. A systemic, holistic approach to assessment in special collections departments enables the implementation of operational efficiencies. It also provides data that allows the department to document its value to university-wide stakeholders.

2009 ◽  
Vol 28 (3) ◽  
pp. 116 ◽  
Author(s):  
Cory Lampert ◽  
Jason Vaughan

This paper discusses a dual approach of case study and research survey to investigate the complex factors in sustaining academic library digitization programs. The case study involves the background of the University of Nevada, Las Vegas (UNLV) Libraries’ digitization program and elaborates on the authors’ efforts to gain staff support for this program. A related survey was administered to all Association of Research Libraries (ARL) members, seeking to collect baseline data on their digital collections, understand their respective administrative frameworks, and to gather feedback on both negative obstacles and positive inputs affecting their success. Results from the survey, combined with the authors’ local experience, point to several potential success factors including staff skill sets, funding, and strategic planning.


Author(s):  
R. Todd Stephens

This chapter examines the critical task of providing client support for virtual environments. The vast majority of information workers are not familiar with virtual solutions and need guidance on how to best utilize and integrate this technology into their day to day operations. A company’s ability to manage information effectively over its life cycle, including sensing, collecting, organizing, processing, and maintaining information, is crucial to the long term success in a global economy. Over the past few years, the case study organization has been actively engaged in building, deploying, and managing the procurement, education, and strategic direction for a Fortune 500 company. The success of the studied organization can be seen by reviewing the metrics as the collaborative content continues to grow by an average 28.08% per month and the usage rates have grown by 21% per month. This growth rate was accomplished by focusing on building communities of practice, physical and electronic training programs, promotional road shows, self-service procurement processes, templates, pattern libraries, and an evolving online environment that supports the business user every step in the learning process.


Author(s):  
Viviana Durão ◽  
António Carrizo Moreira

This chapter, based on a single case study, has as its main objective to analyze a real example of creating an inter-organizational network and to perceive what was done for the selection and creation of the strategic partnerships and inter-organizational network and what factors or conditions can inhibit these partnerships from having long-term success and throughout its life cycle. For this, a qualitative study based on action research and semi-structured interviews was conducted. Results show although many companies settle in inter-organizational networks to gain competitive advantage, cases of failure are still quite high. In this case, upstream partnerships have not been based on long-term trust and commitment, which has jeopardized the continuity of the network, although there is an express desire to re-establish contacts. The partnership established downstream did not show the same commitment to continue the partnership with a total termination of the relationship.


2020 ◽  
Vol 45 (2) ◽  
pp. 73-77
Author(s):  
Stefanie Hilles ◽  
Alia Levar Wegner

Advocating for art disciplinary methodologies in collaborations with digital collections librarians, especially in academic libraries, is a vital skill. While art librarians have refined and transformed their relationship to art disciplines in practice and through professional organizations like ARLIS, communicating the importance of art methodologies to their generalist colleagues in digital collections can be challenging. This disciplinary disconnect can result in collaborations and digital projects that fail to meet the needs of the art community because they do not include the necessary information used by art researchers and, thus, thwart discoverability. However, successful collaborations are possible with compromise and negotiation. The Shields Trade Card Collection, housed at Walter Havighurst Special Collections and University Archives at Miami University, serves as a case study, demonstrating both the need for art librarians to advocate for art specific methodologies throughout the lifecycle of a digital collections project while identifying specific areas of compromise key to sustaining future collaborations.


2007 ◽  
Vol 7 (2) ◽  
pp. 79-85 ◽  
Author(s):  
Paul H. Lysaker ◽  
Louanne W. Davis ◽  
Amanda M. Jones ◽  
Amy M. Strasburger ◽  
Nicole L. Beattie

2014 ◽  
Vol 9 (1) ◽  
pp. 60-74 ◽  
Author(s):  
Simon Adderley ◽  
Duane Mellor

Purpose – Recently David Jones in Who Cares Wins proposed sustainability as being essential for businesses success over the coming decades. The purpose of this paper is to present a case study of the development of a partnership between an environmental non-government organisation (NGO) (world wildlife fund-UK) and a major retailer (Marks and Spencer). The partnership developed three “types”, sponsorship, technical and communication partnerships. Design/methodology/approach – A grounded theory approach was taken; information was gathered using semi-structured interviews. Data from these interviews were then triangulated with corporate materials to allow generalisations to develop. Findings – Through the three “types” of partnership themes of conflict and project drift were identified, although the overarching “Plan A” commitment is seen as a potential exemplar in sustainability. Difficulties were identified with respect to the dissemination of the outputs from the partnership, some of which were too complex, where others appeared to change to be more appealing to the consumer. Social implications – Although a single case study, it highlights the challenges and benefits to both partners. As such, it provides insight into the practical issues of delivering sustainability commitments and projects in partnership. Such approaches are critical not only for the viability of business, but also for the long-term health of our planet. Originality/value – This represents a case study of the development of a sustainable partnership between a large corporate and an NGO, which could represent a template for sustainable business. This paper in responds to the growing demand for such case-study examples.


2006 ◽  
Vol 16 (1) ◽  
pp. 96-109 ◽  
Author(s):  
Alberto Luis Fernández ◽  
Laura M. V. Manoiloff ◽  
Angel A. Monti

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