A text mining methodology for hot topic detection in social networks

2017 ◽  
Author(s):  
Flora Amato ◽  
Giovanni Cozzolino ◽  
Antonino Mazzeo ◽  
Antonio Pizzata
Keyword(s):  
Social Networks ◽  
Text Mining ◽  
Topic Detection

scholarly journals About the effects of sentiments on topic detection in social networks

2016 ◽  
Vol 11 (3) ◽  
pp. 387-395 ◽  
Author(s):  
Karel Gutierrez-Batista ◽  
Jesús R. Campaña ◽  
Sandro Martinez-Folgoso ◽  
M. Amparo Vila ◽  
Maria J. Martin-Bautista
Keyword(s):  
Social Networks ◽  
Topic Detection

Negative Customer Experience in Lifestyle Hotels

2021 ◽  
pp. 126-157
Author(s):  
Manoel Vitor Santos ◽  
Amélia M. P. C. Brandão
Keyword(s):  
Social Networks ◽  
Text Mining ◽  
Consumer Behaviour ◽  
Online Reviews ◽  
Customer Experience ◽  
Customer Complaints ◽  
Online Platforms ◽  
Hotel Service ◽  
Hotel Managers

The primary purpose of the present research is to develop a methodology which can accurately analyse online public reviews on Google using Netnography studies combined with text mining analyses. By analysing the current techniques applied to a lifestyle hotel brand in nine properties in different countries and carefully studying how negative reviews are expressed online by costumers, this study aims to create a pattern of lifestyle customer complaints. This research seeks to demonstrate patterns of consumer behaviour that are not fully satisfied with the hotel service and how it can negatively affect the brand. This study identifies the areas that five stars lifestyle hoteliers and hotel managers need to pay attention to improve services, considering online reviews on online platforms, such as social networks and other tourism sites. Today, online reviews and customer experiences have a significant impact on the choice of a hotel.

scholarly journals A word embedding topic model for topic detection and summary in social networks

2019 ◽  
Vol 52 (9-10) ◽  
pp. 1289-1298 ◽  
Author(s):  
Lei Shi ◽  
Gang Cheng ◽  
Shang-ru Xie ◽  
Gang Xie
Keyword(s):  
Social Networks ◽  
Social Network ◽  
Latent Dirichlet Allocation ◽  
Semantic Analysis ◽  
Topic Model ◽  
Word Embedding ◽  
Probabilistic Latent Semantic Analysis ◽  
Topic Detection ◽  
Short Text ◽  
Internal Relationship

The aim of topic detection is to automatically identify the events and hot topics in social networks and continuously track known topics. Applying the traditional methods such as Latent Dirichlet Allocation and Probabilistic Latent Semantic Analysis is difficult given the high dimensionality of massive event texts and the short-text sparsity problems of social networks. The problem also exists of unclear topics caused by the sparse distribution of topics. To solve the above challenge, we propose a novel word embedding topic model by combining the topic model and the continuous bag-of-words mode (Cbow) method in word embedding method, named Cbow Topic Model (CTM), for topic detection and summary in social networks. We conduct similar word clustering of the target social network text dataset by introducing the classic Cbow word vectorization method, which can effectively learn the internal relationship between words and reduce the dimensionality of the input texts. We employ the topic model-to-model short text for effectively weakening the sparsity problem of social network texts. To detect and summarize the topic, we propose a topic detection method by leveraging similarity computing for social networks. We collected a Sina microblog dataset to conduct various experiments. The experimental results demonstrate that the CTM method is superior to the existing topic model method.

scholarly journals Artificial and Natural Topic Detection in Online Social Networks

2017 ◽  
Vol 10 (1) ◽  
pp. 80-98
Author(s):  
Sylvio Barbon Jr ◽  
Gabriel Marques Tavares ◽  
Guilherme Sakaji Kido
Keyword(s):  
Social Networks ◽  
Social Interactions ◽  
Online Social Networks ◽  
Topic Detection ◽  
Privacy And Security ◽  
Security Issues ◽  
Textual Content

Online Social Networks (OSNs), such as Twitter, offer attractive means of social interactions and communications, but also raise privacy and security issues. The OSNs provide valuable information to marketing and competitiveness based on users posts and opinions stored inside a huge volume of data from several themes, topics, and subjects. In order to mining the topics discussed on an OSN we present a novel application of Louvain method for TopicModeling based on communities detection in graphs by modularity. The proposed approach succeeded in finding topics in five different datasets composed of textual content from Twitter and Youtube. Another important contribution achieved was about the presence of texts posted by spammers. In this case, a particular behavior observed by graph community architecture (density and degree) allows the indication of a topic strength and the classification of it as natural or artificial. The later created by the spammers on OSNs.

scholarly journals Questions and features of automated social networks monitoring with support of intelligent user messages analysis.

2014 ◽  
Vol 2014 (4) ◽  
pp. 146-152 ◽  
Author(s):  
Александр Подвесовский ◽  
Aleksandr Podvesovskiy ◽  
Дмитрий Будыльский ◽  
Dmitriy Budylskiy
Keyword(s):  
Social Networks ◽  
Social Network ◽  
Text Mining ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Software Implementation ◽  
Network Data ◽  
Research Directions ◽  
Social Network Data ◽  
Monitoring Model

An opinion mining monitoring model for social networks introduced. The model includes text mining processing over social network data and uses sentiment analysis approach in particular. Practical usage results of software implementation and its requirements described as well as further research directions.

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