Differences in Recovery Experience Clusters of Play Therapist based on Job Resources and Job Engagement

2021 ◽  
Vol 24 (1) ◽  
pp. 19-35
Author(s):  
Seo-hyeon Lee ◽  
Young-ae Lee
2017 ◽  
Vol 46 (5) ◽  
pp. 988-1003 ◽  
Author(s):  
Michelle Chin Chin Lee ◽  
Mohd. Awang Idris

Purpose The importance of organizational climates in enhancing employees’ job performance is well studied in the literature. The purpose of this paper is to investigate the effect of psychosocial safety climate (PSC) and team climate on job performance, particularly through job engagement, by using a multilevel survey. The study also predicted that only PSC (and not team climate) predicted job resources (i.e. role clarity and performance feedback). Design/methodology/approach A total of 412 employees from 44 teams (72.6 per cent response rate) in Malaysian private organizations participated in the current study. Findings Research findings revealed that performance feedback and role clarity mediate the relationship between PSC and job engagement, and that there is no direct effect between the variables, team climate, and job resources. As expected, the study also discovered that job engagement mediates the relationship between PSC and team climate related to job performance. Practical implications This paper suggests the importance of PSC as the precursor to better working conditions (i.e. job resources) and to indirectly boosting employees’ engagement and job performance. Originality/value The study compared two distinctive organizational climate constructs that affect the different types of job resources using multilevel approach within the Asian context.


2016 ◽  
Vol 50 (7/8) ◽  
pp. 1470-1492 ◽  
Author(s):  
Nwamaka A. Anaza ◽  
Edward L. Nowlin ◽  
Gavin Jiayun Wu

Purpose Frontline employees face constant emotional demands in the course of providing services to their customers, which can impact job engagement. This study aims to investigate the influence of emotional labor (surface and deep acting) and job resources (having a mentor and availability of expressive emotional network resources) on employees’ customer orientation and their relationship to three dimensions of job engagement: vigor, absorption and dedication. Design/methodology/approach Using data collected from food service providers, a conceptual model based on the job demands–resources theory is developed and tested. Findings Findings show that having a mentor and expressive emotional network resources increases customer orientation, which in turn increases vigor, absorption and dedication. However, surface acting negatively affects customer orientation, which indirectly reduces job engagement. Originality/value Consistent with the main tenet of the job-demands and resources theory, it was found that surface acting reduces engagement, whereas job resources (expressive emotional network resources and mentorship) boost engagement. Moreover, the results suggest that the commercialization of human feelings still remains an important topic for service providers to consider during service interactions because its presence affects frontline service employee engagement levels.


2020 ◽  
Vol 26 (2) ◽  
pp. 201-211
Author(s):  
Jung Mi Kang ◽  
Hun Ha Cho

Purpose: The goal of this study was to construct a structural equation model of job engagement in pediatric nurses based on Tims and Bakker's job crafting model. Methods: In total, 203 pediatric nurses participated in this study, which was conducted to analyze the relationships among the concepts of job demands, job resources, person-job fit, job crafting and job engagement. Data were collected from July 24 to August 30, 2017, and analyzed using SPSS 20.0 and AMOS 21.0. Results: The hypothetical model appeared to fit the data. Six of the nine hypotheses selected for the hypothetical model were statistically significant. The job engagement model showed significant direct effects for job crafting, person-job fit and job resources, which collectively explained 61.5% of the variation in pediatric nurses' job engagement. Conclusion: Based on the findings of this study, a strategy will be needed to improve job resources and person-job fit in order to promote job engagement among pediatric nurses. Job crafting was affected by the factors of job resources and person-job fit, which should be addressed in job crafting promotion programs.


2012 ◽  
Vol 2012 (1) ◽  
pp. 12042
Author(s):  
Shruti Sardeshmukh ◽  
Dheeraj Sharma ◽  
Timothy Golden

2012 ◽  
Vol 27 (3) ◽  
pp. 193-207 ◽  
Author(s):  
Shruti R. Sardeshmukh ◽  
Dheeraj Sharma ◽  
Timothy D. Golden

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