scholarly journals THE EVALUATION OF HUMANITARIAN SUPPLY CHAIN PERFORMANCE BASED ON BALANCED SCORECARD-DEMATEL APPROACH

2020 ◽  
Author(s):  
Birdoğan BAKİ ◽  
Nermin ABUASAD
Keyword(s):  
Supply Chain ◽  
Balanced Scorecard ◽  
Supply Chain Performance ◽  
Humanitarian Supply Chain

Evaluation of Hospital Supply Chain Performance During the COVID-19 Pandemic

2022 ◽  
pp. 95-110
Author(s):  
Doni Maryono ◽  
Rita Ambarwati
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Balanced Scorecard ◽  
Large Scale ◽  
Supply Chain Performance ◽  
Chain Management ◽  
The Balanced Scorecard ◽  
New Finding ◽  
The Government ◽  
Almost All

The pandemic has an impact on almost all sectors of people's lives, in the economic, political, and socio-cultural sectors. The government has implemented large-scale social restrictions (PSBB) as an effort to stop the spread of the COVID-19 virus. With the PSBB, it causes disruption to the hospital supply chain management. As a step to anticipate the hospital's impact on the PSBB, the hospital needs to evaluate the performance of supply chain management. The purpose of this chapter is to describe the performance evaluation of hospital supply chain management using a balanced scorecard approach. A new finding from this study is to measure the performance of hospitals experiencing various disruptions in their supply chain management caused by the COVID-19 pandemic with a balanced scorecard. The author concludes that measurements with the balanced scorecard approach can provide information about the performance of hospital supply chain management broadly in areas experiencing disruption due to the COVID-19 pandemic.

Measuring humanitarian supply chain performance in a multi-goal context

2015 ◽  
Vol 5 (3) ◽  
pp. 300-324 ◽  
Author(s):  
Ira Haavisto ◽  
Jarrod Goentzel
Keyword(s):  
Supply Chain ◽  
Humanitarian Assistance ◽  
Supply Chain Performance ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Humanitarian Operations ◽  
Setting Theory ◽  
Definition Of ◽  
Humanitarian Supply Chain

Purpose – The purpose of the paper is to deepen the understanding of supply chain performance objectives in the humanitarian context by striving to understand the underlying goals and conceptual variables behind the measurement of performance, such as efficiency. Design/methodology/approach – The research is an in-depth case study with one humanitarian organization. The data are gathered with mixed methods over a two-year period. Interviews were conducted in August 2010 and April 2012, and a survey conducted in October 2012. Findings – Misalignments are detected among different groups in humanitarian operations and between their goals and processes. These misalignments could possibly be corrected through long-term thinking in short-term operations by considering sustainability aspects throughout humanitarian assistance, for example. In addition, efficiency was a commonly identified objective in the case organization, although the definition varied widely and extended beyond the traditional definition of productivity to include planning, accountability and quality. Practical implications – Better communication and definition of terms is necessary to align goals and the power hierarchy in humanitarian supply chains, where operations seem to be structured more according to donor requirements then beneficiary needs. Originality/value – This is an in-depth case study, applying goal-setting theory to study supply chain performance. The study further responds to the public “aid efficiency” discussion by striving to recognize how efficiency is understood and how it can be measured in a humanitarian supply chain.

An environmental balanced scorecard for supply chain performance measurement (Env_BSC_4_SCPM)

2016 ◽  
Vol 23 (6) ◽  
pp. 1398-1422 ◽  
Author(s):  
Luís Miguel D. F. Ferreira ◽  
Cristóvão Silva ◽  
Susana Garrido Azevedo
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Environmental Performance ◽  
Supply Chain Performance ◽  
Content Type ◽  
Proposed Model ◽  
Novel Model

Purpose – Companies need to excel in many areas to achieve a competitive advantage. This, together with pressure imposed by regulators and customers regarding sustainability concerns, leads companies to address sustainability in an integrated fashion across all management processes. The purpose of this paper is to suggest a model for the assessment of the environmental performance of a supply chain, based on four perspectives used in the balanced scorecard. Performance indicators are proposed based on the literature, as well as on the ISO 14031 and GRI standards, and were validated by a panel of experts. Design/methodology/approach – Based on a literature review on models for environmental performance management a novel model to assess the environmental performance of the supply chains (Env_BSC_4_SCPM) is proposed. Data collected from the first tier suppliers of an automotive industry case study are used to test the proposed model. Findings – The model developed was tested in a case study company, showing it ability to benchmark the company first tiers suppliers and products. The model is also useful as a decision support tool to define actions to be taken in order to improve the global environment performance of the supply chain. Research limitations/implications – The proposed model was developed to evaluate the environmental performance of supply chains. Nevertheless, the case study only takes account of the first tier suppliers, due to difficulties associated to data collecting for the other elements in the supply chain. Widening the frontiers, the next phase may include the application of this model to second, third and lower tier suppliers, as well as the final customer. Improvements in the model could also include the construction of a composite index to measure the environmental supply chain performance. Practical implications – The paper provides a model that can be used by practitioners to evaluate the environmental performance of their supply chain and to decide on actions to be taken to improve it. Originality/value – As stated by several authors, there has been limited research conducted in the field of environmental evaluation of supply chains. This paper proposes a novel model for the environmental performance of the supply chain and tests it using industrial empirical data.

scholarly journals MANAGERIAL COMPETENCIES AND SUPPLY CHAIN PERFORMANCE OF RELIEF AID ORGANIZATIONS IN WESTERN UGANDA

2021 ◽  
Vol 5 (1) ◽  
pp. 33-44
Author(s):  
Wilbroad Aryatwijuka ◽  
Nixon Kamukama ◽  
Nsambu Kijjambu Frederick ◽  
Aloysius Rukundo
Keyword(s):  
Supply Chain ◽  
Quantitative Research ◽  
Hierarchical Regression ◽  
Supply Chain Performance ◽  
Cross Sectional ◽  
Managerial Competencies ◽  
Efficient Delivery ◽  
Personal Competencies ◽  
Humanitarian Supply Chain ◽  
Western Uganda

Purpose-The paper presents the influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda.Methods-The study employed a cross-sectional and quantitative research design comprising 105 relief aid organizations operating in western Uganda.  Data was analyzed using SPSSv22, to generate descriptive statistics, run correlation and hierarchical regression analysis.Findings-The findings showed a positive significant influence of managerial competencies on supply chain performance of relief aid organizations in western Uganda. Limitations-The study did not examine the influence of other factors such as the other supply chain enablers which include infrastructure on humanitarian supply chain performance.  The focus was on the influence of managerial competencies on supply chain performance.Unique contribution to practice and policy- relief aid organizations should emphasize attracting, training and retaining staff with professional, social and personal competencies to ensure efficient delivery of relief supplies.

Research on the Supply Chain Performance Appraisal System Based on Balanced Scorecard

2014 ◽  
Vol 668-669 ◽  
pp. 1637-1640
Author(s):  
Dao Kui Jiang ◽  
Meng Zhu Ma
Keyword(s):  
Supply Chain ◽  
Performance Appraisal ◽  
Balanced Scorecard ◽  
Index System ◽  
Reliability And Validity ◽  
Supply Chain Performance ◽  
Appraisal System ◽  
Performance Appraisal System ◽  
The Index System ◽  
Employee Learning

Supply chain performance appraisal system is one of key components of SCM. After systematically reviewing the study of SCM, this paper analyzed the metrics and the shortcomings of the SCM. Combined with the BSC, from the dimensions of financial, customer, internal process, employee learning and growth, this paper designed index system, get the data through the questionnaire, examined the index system in terms of reliability and validity, and established a relatively scientific SCM performance index system.

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