scholarly journals Municipal Citizen Service Centers in Southeastern Europe: Survey Results on Success Factors, Challenges, and the Human Rights Approach of Municipal One-Stop Shops in the Western Balkans

10.1596/27484 ◽  
2017 ◽  
Author(s):  
Helene Pfeil ◽  
Sanjay Agarwal ◽  
Berenike Schott
Keyword(s):  
Human Rights ◽  
Success Factors ◽  
Southeastern Europe ◽  
Western Balkans ◽  
One Stop ◽  
Survey Results ◽  
Citizen Service

Got the Results, Now What Do You Do?

2012 ◽  
Vol 2 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Michaela Heese
Keyword(s):  
Safety Culture ◽  
Success Factors ◽  
Service Providers ◽  
Transformation Process ◽  
Driving Safety ◽  
Critical Success ◽  
Culture Transformation ◽  
Survey Results ◽  
Air Navigation Services ◽  
Navigation Service

Members of the Civil Air Navigation Services Organisation have committed themselves to measure and improve safety culture within their organizations by 2013 ( CANSO, 2010 ). This paper attempts to offer support to air navigation service providers that have already implemented a standardized safety culture survey approach, in the process of transforming their safety culture based on existing survey results. First, an overview of the state of the art with respect to safety culture is presented. Then the application of the CANSO safety culture model from theory into practice is demonstrated based on four selected case studies. Finally, a summary of practical examples for driving safety culture change is provided, and critical success factors supporting the safety culture transformation process are discussed.

scholarly journals EVALUATION OF CRITICAL SUCCESS FACTORS FOR CONSTRUCTION PROJECTS – AN EMPIRICAL STUDY IN LITHUANIA

2013 ◽  
Vol 17 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Neringa Gudienė ◽  
Audrius Banaitis ◽  
Nerija Banaitienė
Keyword(s):  
Project Management ◽  
Literature Review ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Project Manager ◽  
Management Team ◽  
Team Members ◽  
Critical Success ◽  
Survey Results

This paper aims to identify a comprehensive list of critical success factors for construction projects in Lithuania. Based on the available literature review, this paper identified 71 success factors under 7 broad groups. Based on the survey results, ten factors including project manager competence, project management team members' competence, project manager coordinating skills, client clear and precise goals/objectives, project value, project management team members' relevant past experience, project manager organising skills, project manager effective and timely conflict resolution, client ability to make timely decision, and project manager experience were determined as the most important success factors for construction projects. These critical success factors are of great significance both to researchers and industry practitioners.

scholarly journals FDI Time Series Forecasts: Evidence from Emerging Markets

2021 ◽  
Author(s):  
Marina Dobrota ◽  
Nikola Zornić ◽  
Aleksandar Marković
Keyword(s):  
Time Series ◽  
Developing Countries ◽  
Economic Development ◽  
Emerging Markets ◽  
Research Question ◽  
Southeastern Europe ◽  
Western Balkans ◽  
Future Period ◽  
Fdi Inflows ◽  
The Future

Research Question: This paper investigates the trend and flow of foreign direct investments (FDI) in emerging markets, with the focus on FDI in Serbia in comparison with akin countries from the region. Motivation: FDI is an important factor of growth and prosperity in developing countries. It largely influences trade, productivity, and economic development of a receiving country. Based on UNCTAD’s World Investment Report of 2019, the share of global FDI in developing countries was 54 per cent, which was a record. Recently, Serbia has been recognized as one of the most popular destinations for FDI in Southeastern Europe. This motivated us to analyze the chances and possibilities of enlargement of FDI in Serbia, as well in other Balkan countries. Idea: The main idea of the paper is to analyze and estimate time series of FDI net inflows for Serbia. We strive to investigate whether FDI demonstrates the durable growth in the future period of time. Furthermore, we compare the state of Serbian FDI with the former Yugoslav countries, in search for disparities or similarities. Data: We observed the FDI net inflows that are measured in current US dollars, while the data were retrieved from the World Bank database. The earliest available time point is 1992, while the latest available year of observation is 2018. Tools: We estimated the FDI net flow time series using a list of suitable ARIMA models, and we have chosen the best model fit among them using AIC and BIC criteria. Findings: We have found that Serbia and North Macedonia show a mild growth in future investments. A significant percentage of the cumulative FDI inflows from EU companies have been invested precisely in Serbia, while in North Macedonia, fostering FDI has been promoted as one of the main instruments for employment and economic development. Oher Yugoslav countries tend to stagnate in the future period, which is in literature called a negative ‘Western Balkans’ effect on FDI. Contribution: Findings of the mild growth in FDI inflows in Serbia and North Macedonia contribute to the policy of attracting the FDI inflows in the countries of Southeastern Europe.

The Oxford Handbook of International Arbitration

2020 ◽  
Keyword(s):  
Public Policy ◽  
Human Rights ◽  
Civil Society ◽  
Legal Certainty ◽  
International Arbitration ◽  
Central Values ◽  
Investment Arbitration ◽  
One Stop ◽  
Environmental Considerations

This Handbook presents and discuss today’s cutting-edge knowledge in the area of international arbitration. It reflects the different ‘languages’ used in the field and offers the reader a one-stop-shop entry into the main things we know and the main ways in which we think about international arbitration today. The Handbook is divided into seven parts. Part 1 provides an overview of the key legal notions needed to understand how international arbitration technically works, such as the relation between arbitration and law, the power of arbitral tribunals to make decisions, the appointment of arbitrators, and the role of public policy. Part 2 analyses some of the main developments that changed the field over the last 15 years, including the rise of human rights concerns, environmental considerations, and the need for greater transparency. Part 3 focuses on key actors in international arbitration, such as arbitrators, parties choosing arbitrators, and civil society. Part 4 examines the central values at stake in the field, including efficiency, legal certainty, and constitutional ideals. Part 5 discusses intellectual paradigms structuring the thinking in and about international arbitration, such as the idea of autonomous transnational legal orders and conflicts-of-law thinking. Part 6 presents the empirical evidence we currently have about the operations and effects of both commercial and investment arbitration. Finally, Part 7 provides different disciplinary perspectives on international arbitration, including historical, sociological, literary, economic, and psychological accounts.

scholarly journals Phenylketonuria screening and management in southeastern Europe – survey results from 11 countries

2015 ◽  
Vol 10 (1) ◽  
Author(s):  
Mojca Zerjav Tansek ◽  
Urh Groselj ◽  
Natalija Angelkova ◽  
Dana Anton ◽  
Ivo Baric ◽  
...  
Keyword(s):  
Southeastern Europe ◽  
Survey Results

Stories States Tell: Identity, Narrative, and Human Rights in the Balkans

Slavic Review ◽  
2013 ◽  
Vol 72 (2) ◽  
pp. 306-326 ◽  
Author(s):  
Jelena Subotić
Keyword(s):  
Human Rights ◽  
International System ◽  
Western Balkans ◽  
State Behavior ◽  
Human Rights Abuses ◽  
The Balkans ◽  
Discourse Practices ◽  
Political Choices ◽  
Rights Discourse ◽  
Human Rights Discourse

Jelena Subotić explores how the states of the Balkans construct their “autobiographies“—stories about themselves—and how these stories influence their contemporary political choices. By understanding where states’ narratives about themselves—stories of their past, their historical purpose, their role in the international system—come from, we can more fully explain contemporary state behavior that to outsiders may seem irrational, self-defeating, or simply, inexplicable. Subotić specifically addresses ways in which states of the western Balkans have built their state narratives around the issue of human rights. She explores, first, how a particular narrative of state and national identity produced—or made locally comprehensible—massive human rights abuses. She then analyzes why contemporary identity narratives make postconflict human rights policies very difficult to institutionalize. The article focuses specifically on the human rights discourse, practices, and debates in Serbia and Croatia.

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