scholarly journals Company Image as an Employer on Poland’s Mobile Telecommunication Market and Its Relationship with Consumer Recommendations

2020 ◽  
Vol 8 (2) ◽  
pp. 141-152
Author(s):  
Maria Rybaczewska ◽  
Łukasz Sułkowski
Keyword(s):  
Mobile Telecommunication ◽  
Telecommunication Market

Die Liberalisierung des deutschen Telekommunikationsmarktes: Zukünftige Regulierungserfordernisse im Lichte bisheriger Erfahrungen

1999 ◽  
Vol 48 (3) ◽  
Author(s):  
Günter Knieps ◽  
Ingo Vogelsang ◽  
Eberhard Witte
Keyword(s):  
Market Power ◽  
The United States ◽  
Division Of Labour ◽  
Mobile Telecommunication ◽  
Telecommunication Sector ◽  
Telecommunication Market ◽  
Long Run ◽  
Essential Facility ◽  
Market Liberalisation ◽  
The One

AbstractThis economic policy forum focuses on the liberalisation of the German telecommunication market. In view of former experiences future regulation requirements are discussed. Günter Knieps stresses that the problem of market power is central for answering the question of future division of labour between sector-specific regulations and the application of the competition law. Net-specific market power is only expected in monopolistic bottlenecks characterised by irreversible costs so that sector-specific regulations should be exclusively restricted to these monopolistic bottlenecks. Knieps aims at establishing service as well as infrastructural competition in competitive telecommunication markets. He argues that the telecommunication markets should not be distorted by regulations. Another aspect of Knieps’ article is the question how the mobile telecommunication market should be regulated. He examines whether the mobile telecommunication markets are characterised by monopolistic bottlenecks. However, Knieps does not find evidence for the existence of the latter. Finally, the author concludes that slimy regulations of net-specific market power is necessary to use all advantages provided by liberalised telecommunication markets. Therefore, the concept of “essential facility” should be employed.Ingo Vogelsang emphasises that the telecommunication sector is characterised by a great volume of investment. Rapid technical progress and fast changing markets can lead to uncertainty which makes investment insecure. On the one hand, Vogelsang points out that regulations can reduce the investors’ uncertainty. On the other hand, he reminds the reader that regulations can raise risk of investments. The main aspect in this context is the increasing uncertainty in law. Therefore, the author proposes regulative decisions that are predictable in the long run. Yet, long-term plans specifying definite time plans for regulations would not be successful. In contrast, the author suggests time independent development steps. For this reason, Vogelsang introduces a “Four Step Plan of Regulation” discussed in this article.Eberhard Witte remarks that the current regulations in the German telecommunication market result from several reform steps. He points out that the reforms in other countries, as e.g. in the United States or the United Kingdom have advancedthe liberalisation in Germany. Hence he describes the process of the German telecommunication market liberalisation with regard to the speed and the sequence of political actions. According to Witte’s opinion, the necessary rearrangements of the German telecommunication market are not yet finished. The author emphasises that one problem remains: Should new competitors be allowed to use the old infrastructure or should they be required to implement their own? Finally, he tries to answer this question for Germany and draws comparison to the experience of other countries.

Why Consumers (Do Not) Change Their Mobile Service Providers – a Hungarian Study

2016 ◽  
Vol 1 (5) ◽  
pp. 12-19
Author(s):  
Attila Endre Simay
Keyword(s):  
Consumer Satisfaction ◽  
Switching Costs ◽  
Service Providers ◽  
Consumer Trust ◽  
Mobile Service ◽  
Oligopolistic Competition ◽  
Consumer Loyalty ◽  
Mobile Telecommunication ◽  
Telecommunication Market ◽  
High Penetration

The present study introduces the connexions of consumer satisfaction, consumer trust, consumer loyalty and switching costs in one framework. The empirical study took place in the Hungarian mobile telecommunication market, because of the high penetration and the oligopolistic competition in the industry. The results suggest that the major indicator of consumer loyalty is the consumer trust in the companies, and consumer satisfaction is more likely to be an indicator of trust. Switching costs have little effect on loyalty compared with consumer trust or even satisfaction.

scholarly journals The Effect of Perceived Risk on Repurchase Intention and Word – of – Mouth in the Mobile Telecommunication Market: A Case Study from Vietnam

2017 ◽  
Vol 10 (3) ◽  
pp. 8 ◽  
Author(s):  
Nguyen Xuan Tho ◽  
Min-Tsai Lai ◽  
Huey Yan
Keyword(s):  
Perceived Risk ◽  
Word Of Mouth ◽  
Service Providers ◽  
Negative Impact ◽  
Negative Relationship ◽  
Survey Method ◽  
Mobile Service ◽  
Repurchase Intention ◽  
Mobile Telecommunication ◽  
Telecommunication Market

This study aims at examining the effect of perceived risk on repurchase intention and positive word-of- mouth (WOM). An online survey method was used to collect data, and 268 questionnaires were properly completed and submitted by subscribers in the Vietnam’s mobile telecommunication market. First-order and second-order CFA were established to analyze and confirm dimensions of perceived risk and its construct by using AMOS software. Then, the structure equation model (SEM) was used to test hypotheses. The results show that perceived risk has a significantly negative impact on repurchase intention. The findings also indicate that there is a negative relationship between perceived risk and word - of - mouth. Based on scientific proof as well as practical evidence, it suggests that the mobile service providers in Vietnam need to prevent any cause that may lead to an increase in terms of consumer’s risky perception in order to retain existing subscribers and attract more potential customers.

Consumer behavior in the Italian mobile telecommunication market

2007 ◽  
Vol 31 (10-11) ◽  
pp. 632-647 ◽  
Author(s):  
Clelia Mazzoni ◽  
Laura Castaldi ◽  
Felice Addeo
Keyword(s):  
Consumer Behavior ◽  
Mobile Telecommunication ◽  
Telecommunication Market
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