scholarly journals The intersection of cultural dimensions, social media usage and consumer purchase intention

2019 ◽  
pp. 34-41
Author(s):  
Andrėja Juršė ◽  
Aistė Makackaitė ◽  
Gabija Jakutytė ◽  
Laura Kievišienė
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
Purchase Intention ◽  
Cultural Dimensions ◽  
Future Research ◽  
Cultural Backgrounds ◽  
Media Usage ◽  
Cross Cultural Communication ◽  
Consumer Purchase Intention ◽  
Social Media Platforms

The role of social media in today’s life is almost imperative. Social media platforms, such as Facebook, Instagram or Youtube are widely used all over the world. Above all, social media has become a global phenomenon, which has dramatically changed the concept of cross-cultural communication not only between individuals, but also brands and consumers. Varieties of social media platforms provide a new channel to acquire information through peer communication, thus influencing consumer purchase intention. Although diverse cultures have different cultural backgrounds, they affect the acceptance of social media usage. In order to broaden the understanding of this rapidly changing field, this paper provides a framework, based on Hofstede’s dimensions and Technology Acceptance model, for examining the intersection of cultural differences, social media usage and consumer behaviour to set the agenda for future research.

scholarly journals Use of Social Media Platforms for Purchasing Fashion Items: A Comparison of US and Chinese Consumers

2020 ◽  
Vol 23 (1) ◽  
pp. 1-25
Author(s):  
Li Shen
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
Perceived Usefulness ◽  
Cultural Dimensions ◽  
Future Research ◽  
Fashion Industry ◽  
Chinese Consumers ◽  
Intention To Purchase ◽  
Social Media Platforms ◽  
Use Of Social Media

This paper develops a conceptual connection between the Revised Technology Acceptance Model and Hofstede’s Cultural Dimensions in explicating the adoption by customers of a social media platform in the fashion industry in the context of the US and China. This study shows that the trustworthiness of Facebook is positively related to US customers’ intention to purchase fashion items and the trustworthiness of WeChat is positively related to Chinese customers’ intention to purchase fashion items. Also, US customers’ perceived usefulness is not positively related to the intention of using Facebook to buy fashion items. However, their Chinese counterparts had the opposite result. The findings enhance our understanding of the factors that influence customers’ adoption of social media platforms for purchasing fashion items and provides suggestions for marketing managers as to how they can utilize social media platforms to market fashion items. The paper concludes with a discussion of possible future research in this field.

scholarly journals Impacting the B2B-Business Development Process: Social Media Usage within a Global Software Environment

2020 ◽  
Vol 5 (1) ◽  
pp. 1-11
Author(s):  
Werner Krings
Keyword(s):  
Social Media ◽  
Development Process ◽  
Two Dimensions ◽  
Business Development ◽  
Future Research ◽  
Software Environment ◽  
Media Usage ◽  
Process Sequence ◽  
New Business ◽  
Social Media Platforms

The thesis aims to explore and explain how Social Media impacts the B2B-Business Development process in a global software environment. Mixed-methods uncover the leading media platforms applied in the Business Development process cycle. The thesis produced a model, illustrating two dimensions of Social Media Business Usage, four critical Business Development process phases, and their impact on Performance mediated by Social Capital. To extend generalizability, future research may focus on testing the model for New Business Development exclusively. Significant contributions are classifying relevant Social Media platforms, distilling the process phases with the greatest impact on performance. The creation of new indices advances the performance discussion, and the typology of Business Developers capitalises on optimising the process sequence.

scholarly journals Social Capital on Social Media—Concepts, Measurement Techniques and Trends in Operationalization

Information ◽  
2020 ◽  
Vol 11 (11) ◽  
pp. 515 ◽  
Author(s):  
Flora Poecze ◽  
Christine Strauss
Keyword(s):  
Social Capital ◽  
Social Media ◽  
Measurement Techniques ◽  
Research Area ◽  
Future Research ◽  
Scientific Publications ◽  
Media Usage ◽  
Individual Social Capital ◽  
Social Media Platforms ◽  
Research Domain

The introduction of the Web 2.0 era and the associated emergence of social media platforms opened an interdisciplinary research domain, wherein a growing number of studies are focusing on the interrelationship of social media usage and perceived individual social capital. The primary aim of the present study is to introduce the existing measurement techniques of social capital in this domain, explore trends, and offer promising directions and implications for future research. Applying the method of a scoping review, a set of 80 systematically identified scientific publications were analyzed, categorized, grouped and discussed. Focus was placed on the employed viewpoints and measurement techniques necessary to tap into the possible consistencies and/or heterogeneity in this domain in terms of operationalization. The results reveal that multiple views and measurement techniques are present in this research area, which might raise a challenge in future synthesis approaches, especially in the case of future meta-analytical contributions.

The Influence Of Facebook Marketing On Consumer Buying Intention Of Clothing: Evidence From Young Adults

2020 ◽  
Vol 8 (9) ◽  
pp. 37-51
Author(s):  
D. T. Kingsley Bernard ◽  
A. A. S. N. Munasinghe ◽  
I. K. R. J. Premarathne ◽  
S. Wijayarathne
Keyword(s):  
Social Media ◽  
Young Adults ◽  
Purchase Intention ◽  
Strong Relationship ◽  
Important Variable ◽  
Consumer Purchase Intention ◽  
Social Media Platforms ◽  
Comprehensive Survey ◽  
The Impact ◽  
Facebook Marketing

As a result of the rapid improvements paved through global advertising pathways, marketers have started to promote their products through social media platforms and among that; Facebook had become the most popular mode of communicating out of all. The study was conducted with the objective of comprehensively investigating the influence of Facebook marketing on consumer buying intention of clothing using evidence of young adults. Predominantly, the research focused upon identifying the superiority of Facebook as a social media communication platform and its relevant impact upon advertising. Majority of the businesses aims toward increasing the  reach, whereas Facebook users expect clear experience through Facebook rather than watching typical pop ups, web banners and adds. However,         Facebook marketing was identified to be positively and negatively influencing the companies and users. Therefore, focus was to analyze the impact to consumer’s buying intention from Facebook marketing. The companies can identify the effectiveness of the advertising and the improvement to be done. The study has undertaken a comprehensive survey to achieve the objectives of the research and those data was analyzed through component factor analysis, regression analysis and correlation coefficient. As per the results of the analysis, researchers have accomplished the stated objectives of the study. In conclusion, it was identified that there was a strong relationship between independent and dependent variables except E-WOM. Among that, Likes and sharing are the most important variables in Facebook marketing. According to outcomes, E- WOM was not an important variable, nonetheless researchers recommend focusing on E-WOM in order to convert this variable in to positive way to make better results, as previous researches stated that E-WOM can make massive impact to consumer purchase intention.  

scholarly journals Does Social Media Advertising Features Matter An Investigation of Consumer Purchase Intention

2019 ◽  
Vol 1 (1) ◽  
pp. 20-36
Author(s):  
Hafiz Wajahat Ali Shah ◽  
Imran Khan ◽  
Abdul Hameed
Keyword(s):  
Social Media ◽  
Purchase Intention ◽  
Structural Equation ◽  
Current Model ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Consumer Purchase Intention ◽  
Social Media Platforms ◽  
Social Media Advertising ◽  
Perceived Relevance

Social media is continuously used as a platform for marketing and advertising. Firms have spent a lot of seasons, cash and property on Social media ads. However, it is all the time stimulating how Firms can prepare Social media advertising to fortunately engage and inspire a consumer to purchase their brands. The purpose of this research is consequently to describe and check the key elements of Social media advertising that force anticipate the buy intention. The theoretical model was expected on the foundation of three factors from the expansion of the Unified Theory Acceptance and Use of Technology (UTAUT2) (Performance expectancy, Hedonic motivation and Habit) along with Interactivity, Informativeness and Perceived relevance. The data was composed using a questionnaire survey of 260 participants. The most important results of structural equation modelling (SEM) mainly sustained the validity of the current model and the significant impact of Performance expectancy, Hedonic motivation and Interactivity, Informativeness, and Perceived relevance on purchase intentions. Confidently, this study will produce a set of theoretical and practical instruction on how marketers can successfully plan and apply their ads through Social media platforms.

Impact of Social Media on Consumer Purchase Intention

2020 ◽  
pp. 260-277
Author(s):  
Anil Kumar ◽  
Nagendra Kumar Sharma
Keyword(s):  
Social Media ◽  
Purchase Intention ◽  
Structural Equation ◽  
Great Influence ◽  
Perceived Usefulness ◽  
Future Research ◽  
Social Commerce ◽  
Postgraduate Students ◽  
Consumer Purchase Intention ◽  
The Impact

In the current scenario, social media play a key role for the customers because the content generated by users through social media has a great influence on their purchase intention. The objective of this study is to examine the impact of social media factors that influence the student's purchase intention through social media. Three factors, namely trust, perceived usefulness, and social commerce construct, were tested and examined the impact on purchase intention of the students. Data were gathered from 240 undergraduate and postgraduate students. Structural equation modelling was used to get the results from the data. The outcomes of the data analysis show that majorly prevailing factor that influences the purchase intention of young consumers was consumer trust via social media interface. Further, that is followed by social commerce construct and perceived usefulness. Furthermore, it has also been found that all the constructs are positively associated with purchase intention. In the end, practical implications, limitations, and future research scope of this study were discussed.

scholarly journals Trusting Online Reviews Enhances Intention to Book Online: The Perks of Seeking Information?

2021 ◽  
Vol 12 (2) ◽  
pp. 142-161
Author(s):  
Shafira Rahma Zahidah ◽  
Rokhima Rostiani
Keyword(s):  
Social Media ◽  
Indirect Effect ◽  
Purchase Intention ◽  
Online Reviews ◽  
Factors Affecting ◽  
Media Usage ◽  
Consumer Purchase Intention ◽  
Hotel Booking ◽  
Online Travel ◽  
Online Travel Agencies

Research aims: This study aims to analyze factors affecting consumer intention to book hotels from social media and online travel agencies. Specifically, we examine the direct effects of social media usage and electronic word of mouth (e-WoM) and the indirect effect through the mediation of trust in booking intention.Design/Methodology/Approach: Purposively sampled respondents resulted in 409 responses that met the predefined criteria: aged 18-34, active on their social media accounts, and had accessed online booking sites. Regression with mediating analysis was conducted on valid data.Research findings: Analysis results showed that social media usage and e-WoM had a direct, positive, and significant impact on booking intention. It has also proven to have an indirect effect on consumer booking intention mediated by trust. Social media usage and e-WoM directly affected booking intention and had higher valence when mediated by trust.Theoretical contribution/Originality: Information on social media positively influenced consumer purchase intention on online hotel booking due to its completeness. Further, this study is among the few that applied the e-WOM concept to the hospitality sector.Practitioner/Policy implication: The implication for managers is to improve the online booking management system by increasing promptness in response to reviews, especially the negatives.Research limitation/Implication: This study focused on consumers who have social media accounts and accessed online hotel booking sites, limiting its generalizability.

scholarly journals PENGARUH PEMASARAN JEJARING MEDIA SOSIAL DAN KETERKAITAN KONSUMEN TERHADAP NIAT BELI KONSUMEN

2018 ◽  
Vol 11 (2) ◽  
pp. 177 ◽  
Author(s):  
Rudyanto Rudyanto
Keyword(s):  
Social Media ◽  
Marketing Strategy ◽  
Purchase Intention ◽  
Structural Equation ◽  
Equation Model ◽  
Purchase Intentions ◽  
Future Research ◽  
Consumer Engagement ◽  
Media Usage ◽  
Qualitative Approaches

<p><em>The purpose of this study examines the influence of social media and consumer engagement </em><em>and</em><em> </em><em>customer purchase intention. This study uses data taken from 253 users of social media sites in Indonesia. The hypothesis was tested using a structural equation model which was developed in accordance to existing literature reviews.</em><em> </em><em>The results show that social media is significantly related to consumer purchase intentions, where consumer engagement acts as a mediating variable in influencing social media users to have customer purchase intentions. The research reinforces that marketers must respond to the importance of increasing of social media usage because it has a strong influence on consumer purchase intentions. The managerial suggestion that can be applied by company is to constantly monitor consumer engagement by adjusting the company's social media marketing strategy. The limitation of this research is the absence of qualitative approaches, i.e. interview to gain a deeper understanding of consumer insights and experiences that may affect consumer purchasing commitments and intentions might help to refine future researches better. In addition, the future research should add other important variables such as of trust, commitment, and e-WOM and any other marketing strategy that might be applied by social media strategists.</em></p>

scholarly journals SOCIAL MEDIA AND GREEN CONSUMPTION BEHAVIOR OF MILLENNIALS

2020 ◽  
Vol 11 (10) ◽  
pp. 221-230
Keyword(s):  
Social Media ◽  
Purchase Intention ◽  
Structural Equation ◽  
Purchase Intentions ◽  
Green Consumption ◽  
Media Usage ◽  
Reliable Source ◽  
Consumption Practices ◽  
Social Media Platforms ◽  
The Impact

Globalization and economic growth have brought substantial shifts in consumption practices, production and technology revolution in the wake of sudden spurt of social media usage among young consumers. The social media platforms have become a reliable source of communication with consumers and are shaping consumers' purchase intentions. Therefore, a framework was developed to explain and empirically verify the factors shaping green purchase intentions. Three factors Social media usage, Interpersonal Influence and E-WOM have been taken as exogenous variables. The model was tested and validated statistically with the help of structural equation modelling. Total of 500 respondents was sampled to collect the data. All four hypotheses were found to be statistically significant. The impact of social media usage was found to be most influential on purchase intention. The findings of the study will aid marketers to better understand how social media plays an important role in shaping consumers' purchase intentions and how social media can be leveraged in a better way to encourage green consumption among millennials.

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