The Importance of Subtle Materials and Chemical Considerations in the Development of Accelerated Tests for Service Performance Predictions

2009 ◽  
pp. 252-252-16 ◽  
Author(s):  
G Palumbo ◽  
AM Brennenstuhl ◽  
FS Gonzalez
Keyword(s):  
Service Performance ◽  
Accelerated Tests ◽  
Performance Predictions

Light-cured dental composites characterization by Electron Microscopy

1990 ◽  
Vol 48 (4) ◽  
pp. 428-429
Author(s):  
B. M. Culbertson ◽  
M. L. Devinev ◽  
E. C. Kao
Keyword(s):  
Electron Microscopy ◽  
Mechanical Analysis ◽  
Service Performance ◽  
Dental Composite ◽  
Dental Composites ◽  
Neat Resin ◽  
Scanning Calorimetry ◽  
Research Meeting ◽  
Formulation Variables

The service performance of current dental composite materials, such as anterior and posterior restoratives and/or veneer cements, needs to be improved. As part of a comprehensive effort to find ways to improve such materials, we have launched a broad spectrum study of the physicochemical and mechanical properties of photopolymerizable or visible light cured (VLC) dental composites. The commercially available VLC materials being studied are shown in Table 1. A generic or neat resin VLC system is also being characterized by SEM and TEM, to more fully understand formulation variables and their effects on properties.At a recent dental research meeting, we reported on the differential scanning calorimetry (DSC) and dynamic mechanical analysis (DMA) characterization of the materials in Table 1. It was shown by DSC and DMA that the materials are substantially undercured by commonly used VLC techniques. Post curing in an oral cavity or a dry environment at 37 to 50°C for 7 or more hours substantially enhances the cure of the materials.

We're So Bad It's Funny - Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers

2020 ◽  
Vol 4 (2-3) ◽  
pp. 84-99
Author(s):  
Ilias Danatzis ◽  
Jana Möller ◽  
Christine Mathies
Keyword(s):  
Service Quality ◽  
Service Providers ◽  
Purchase Intentions ◽  
Service Performance ◽  
Superior Performance ◽  
Service Research ◽  
Marketing Communication ◽  
Quality Service ◽  
Customer Expectations ◽  
Service Outcomes

Low-quality service providers who are unable or unwilling to compete through superior performance increasingly use humour in their marketing communication to generate positive service outcomes. Yet it remains unclear whether using humour to communicate poor service quality is indeed effective. Based on an online experiment in the context of budget hotels, this study finds that using humour to deliberately communicate poor service quality leads to higher purchase intentions and service quality evaluations by reducing both technical and functional service quality expectations. Theoretically, this study extends humour and service research by providing first empirical evidence for the viability of using humour as an effective tool for leveraging customer expectations of service quality rather than improving service performance. Managerially, these insights highlight how reducing customer expectations is an alternative strategy for attracting new customers and for achieving superior quality evaluations.

Coaching and professional/personal service: performance improvement and scientific method

2018 ◽  
Vol 59 (4) ◽  
Author(s):  
Gianfranco Tomei ◽  
Francesco Tomei ◽  
Carmina Sacco ◽  
Pasquale Ricci ◽  
Franco Pagliara ◽  
...  
Keyword(s):  
Performance Improvement ◽  
Scientific Method ◽  
Service Performance ◽  
Personal Service

Model Pembelajaran Kooperatif STAD Untuk Meningkatkan Hasil Belajar Servis Atas Permainan Bolavoli

2020 ◽  
Vol 1 (2) ◽  
pp. 127-132
Author(s):  
Budiman Agung Pratama
Keyword(s):  
Learning Outcomes ◽  
Action Observation ◽  
Learning Model ◽  
Female Students ◽  
Service Performance ◽  
Male Students ◽  
Research Model ◽  
Average Ability ◽  
Performance Results ◽  
Student Team

The purpose of this study was to improve learning outcomes for volleyball service service through the STAD learning model. This research uses the Action Research model of Kemmis & McTaggart with the following stages: Planning, implementation of action, observation, repair or reflection. The subjects in this study were students of class X1 SMA Negeri 1 Kediri with a total of 24 male students and 16 female students, the instrument used in this study was the volleyball service observation sheet. Data on service performance results for volleyball cycle I and cycle II test, the results are determined based on individual completeness, classical completeness. students' average ability . The increase in the percentage of learning completeness from the first cycle to the second cycle was 46.925%. The results of this study can be concluded that the application of the cooperative learning model Student Team Achievement Division (STAD) is effective in improving learning outcomes for volleyball service in class X.1 students of SMA Negeri 1 Kediri

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