scholarly journals A Primary Human Critical Success Factors Model for the ERP System Implementation

Organizacija ◽  
2016 ◽  
Vol 49 (3) ◽  
pp. 145-160
Author(s):  
Aleksander Jenko ◽  
Matjaž Roblek
Keyword(s):  
Human Factors ◽  
Regression Model ◽  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Positive Impact ◽  
Erp Implementation ◽  
Erp System ◽  
Implementation Project ◽  
Critical Success

Abstract Background and Purpose: Many researchers have investigated various Critical success factors (CSFs) and the different causes of ERP implementation project failures. Despite a detailed literature preview, we were unable to find an appropriate research with a comprehensive overview of the true causes behind CSFs, observed from a human factors perspective. The objective of this research was therefore to develop and evaluate the Primary human factors (PHFs) model and to confirm the significant impact of PHFs on traditional CSFs and on the project success. Design/Methodology/Approach: The comprehensive PHFs research model was developed and examined in empirical quantitative research with the use of available literature and the application of the Root cause analysis. A survey was conducted in various Slovenian organisations in different branches that had previously implemented the ERP system SAP. The model was verified on a sample of 21 experts from 18 organisations. Results: The results show that the PHFs have a significant positive impact on the ERP implementation project success, but only the Competence and Team composition factors are significant linear predictors in an adapted regression model and contribute significantly in predicting project success. These results therefore confirm both proposed hypotheses and the adapted regression model. Conclusion: This study improves the understanding of PHFs and confirms that they have a significant impact on traditional CSFs and the ERP implementation project success. The proposed PHFs model offers project managers and other stakeholders an effective risk assessment of CSFs and is leading the way to human oriented model of ERP implementations.

scholarly journals The Impact of Human Critical Success Factor on ERP System Implementation

2021 ◽  
Vol 6 (1) ◽  
pp. 47
Author(s):  
Fasti Herianty Akhzan ◽  
Grace T Pontoh ◽  
Arifuddin Arifuddin
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Team Composition ◽  
Management Support ◽  
Erp Implementation ◽  
Erp System ◽  
Top Management Support ◽  
Critical Success ◽  
The Impact

<p><em>Many researchers have investigated the critical success factors in ERP system implementation. The previous study has examined four primary human critical success factors (competence, behavior, team composition, and communication) and based on study literature performed by the author, there were many studies found that top management support also has crucial role in ERP implementation. The objective of this study is to examine the impact of top management support, competence, behavior, team composition, and communication in ERP implementation.</em><em>This study was conducted in three stages. First, review sources and scientific literature relevant to this research. Second, analyze the findings and recommendations of previous research to determine the component of variable x. Third, conduct research using a quantitative approach through a questionnaire survey. </em><em>Questionnaires were distributed to employees from various company that involved directly in ERP implementation. </em><em>This study found that all five variables positively correlated to project success and only team composition variable that significantly positively correlated to project success. This study offers ERP project managers the crucial factors needed to be concerned for the project success.</em></p><p><strong><em>Keywords: </em></strong><em>ERP, Human Critical Success Factors.</em></p><p><em><br /></em></p>

An integrated framework for ERP system implementation

2017 ◽  
Vol 25 (1) ◽  
pp. 91-109 ◽  
Author(s):  
Kalinga Jagoda ◽  
Premaratne Samaranayake
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
System Implementation ◽  
Erp Systems ◽  
Erp Implementation ◽  
Content Type ◽  
Erp System ◽  
Critical Success

Purpose The purpose of this paper is to propose an alternative integrated approach based on the stage-gate method to implement enterprise resource planning (ERP) systems which will enhance the effectiveness of ERP projects. Design/methodology/approach A literature review was conducted on ERP system implementation and its effectiveness. The need for improving implementation approaches and methodologies was examined. Based on the insights gained, a conceptual framework for ERP system implementation is presented by combining the state-gate approach with the pre-implementation roadmap. Findings The proposed framework aims to enhance the overall ERP implementation outcomes, ensuring critical success factors and eliminating common causes of failures. A pre-implementation roadmap is identified as a key element for eliminating many causes of failure including lack of organisations’ readiness for ERP. The post-implementation stage can be used for further improvements to the system through internal research and development. Research limitations/implications The development of the framework is an attempt to contribute to improving ERP implementation. This research is expected to motivate researchers to work in this area, and it will be beneficial to practicing managers in the identification of opportunities for improvements in ERP systems. Case studies will be valuable to refine and validate the proposed model. Originality/value This paper explores research in a needy area and offers a framework to help researchers and practitioners in improving ERP implementation. This framework is expected to reduce the implementation project duration, strengthen critical success factors and minimise common problems of ERP implementation projects.

Discovering Key Factors in ERP Implementation through Success and Failure Cases

2012 ◽  
Vol 3 (3) ◽  
pp. 27-36
Author(s):  
Selcuk Kiran
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Erp Systems ◽  
Key Factors ◽  
Erp Implementation ◽  
Business World ◽  
Erp System ◽  
Critical Success ◽  
Definition Of

In the last two decades, ERP Systems became vital in the organizations. It is not enough to find out the appropriate ERP system for the company, to resolve the problems completely. The success of an ERP system is dependent on the performance of the ERP installation project. In this paper, at the beginning the definition of the ERP systems is given briefly and then the structure of a successful and effectively working ERP system is analyzed in the light of a case from the business world. At the end, the critical success factors of an ERP installation project are identified and examined with the help of three distinct ERP cases with different outcomes.

A Classification Framework of Critical Success Factors for ERP Systems Implementation

2011 ◽  
Vol 7 (1) ◽  
pp. 56-71 ◽  
Author(s):  
Mohamed A. Nour ◽  
Samar Mouakket
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Erp Systems ◽  
Implementation Success ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success ◽  
Systems Implementation ◽  
Classification Framework ◽  
Project Lifecycle

Although organizations can gain many benefits from successful implementation of an enterprise resource planning (ERP) system, there are high failure rates in ERP implementation projects. Therefore, a better understanding of ERP implementation success is a critical. One of the best known approaches used to define and measure ERP implementation success has been the critical success factors (CSF) approach. In this study, the authors investigate the current literature of critical success factors (CSFs) of ERP systems implementation and propose a new classification framework, categorized according to six proposed fundamental stakeholders. The authors then map those critical success factors to three different stages of an ERP project lifecycle. In addition, they identify several roles that each stakeholder may play during the ERP systems project lifecycle. The proposed classification framework provides organizations with a classification tool to help them identify the CSFs and those stakeholders who are most likely to have an impact on the implementation of the ERP system, which will help organizations to better plan for the implementation of their ERP systems.

A Classification Framework of Critical Success Factors for ERP Systems Implementation

2013 ◽  
pp. 98-113 ◽  
Author(s):  
Mohamed A. Nour ◽  
Samar Mouakket
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Erp Systems ◽  
Implementation Success ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success ◽  
Systems Implementation ◽  
Classification Framework ◽  
Project Lifecycle

Although organizations can gain many benefits from successful implementation of an enterprise resource planning (ERP) system, there are high failure rates in ERP implementation projects. Therefore, a better understanding of ERP implementation success is a critical. One of the best known approaches used to define and measure ERP implementation success has been the critical success factors (CSF) approach. In this study, the authors investigate the current literature of critical success factors (CSFs) of ERP systems implementation and propose a new classification framework, categorized according to six proposed fundamental stakeholders. The authors then map those critical success factors to three different stages of an ERP project lifecycle. In addition, they identify several roles that each stakeholder may play during the ERP systems project lifecycle. The proposed classification framework provides organizations with a classification tool to help them identify the CSFs and those stakeholders who are most likely to have an impact on the implementation of the ERP system, which will help organizations to better plan for the implementation of their ERP systems.

The Underlying Test: Human, Organisational and Technical Considerations adjoined with Critical Success Factors when implementing ERP

2010 ◽  
pp. 134-155
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp Implementation ◽  
Erp System ◽  
Success Stories ◽  
Critical Success ◽  
Technical Considerations

Enterprise Resource Planning (ERP) systems are pervasive information systems that have been fundamental in organisations for the past two decades. ERP systems may well count as the most important development in technology in the 1990s. There are many ERP success stories; equally there are as many failure stories. However, organisations encounter obstacles when implementing ERP systems. This chapter intends to explore some of the problems that occur throughout the implementation of an ERP system.Through the exploration of the literature a framework is constructed considering human, organisational and technical considerations adjoined with critical success factors when implementing ERP. Drawing on empirical evidences from a UK SME, this study then discusses and analyses each problem identified in the framework and its affect on the implementation of their ERP system. The findings of this chapter suggests the fundamental challenge of ERP implementation is not technology but organisational and human problems, which, if not fully understood and addressed, can lead to ERP failure. Finally, this chapter considers the critical success factors that resulted in the failure of the ERP at the case company in the chartering phase of the implementation.It is hoped this chapter will assist in understanding that human, organisational and technical considerations adjoined with critical success factors will encourage practitioners to address these problems and increase their chance of success during ERP implementation.

scholarly journals Critical Success Factors of International Projects in Vietnam

2016 ◽  
Vol 10 (1) ◽  
pp. 1 ◽  
Author(s):  
Kieu Trang Tran
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Positive Impact ◽  
Decision Making Process ◽  
Policy Changes ◽  
External Communication ◽  
Critical Success ◽  
Two Factors ◽  
International Projects

This empirical paper focuses on the critical success factors of international projects in Vietnam. Our regression results indicate that two factors including project conditions and partners’ capacities do not have significant impact on the project success in Vietnam. In contrast, we found only two factors including partners’ commitments and communication that have significant and positive impact on the project success. So, in an environment with many policy changes like Vietnam, if the stakeholders make strong commitments, the success likelihood of international project is higher. Also, smooth internal and external communication contributes plays an important role in the project management, stakeholder connection and decision-making process that are favorable for the project success.

scholarly journals Enterprise Resource Planning Modification: A Literature Review

2021 ◽  
Vol 12 (1) ◽  
pp. 33-43
Author(s):  
Mahaning Indrawaty Wijaya ◽  
Suzanna - ◽  
Diana Utomo
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success

The current low success level of Enterprise Resource Planning (ERP) implementation stimulates the rise of research to find the critical success factor of it. One of the challenges of ERP implementation is to find a ‘fit’ between business and system requirements. It is claimed that standardizing business processes to follow the ERP system will positively impact organizations to follow the best practice process. However, there is another challenge that organization should not reengineer their business process to fit the ERP system, but rather modify or customize the ERP system to match their business process. This belief argues that standardizing business processes is not the right solution that applies to every organization since it can degrade an organization’s competitive advantages. Based on the background, the research aimed to construct a comprehensive review to succeed in implementing an ERP system, particularly on ERP modification, using a systematic literature review method. It was done by collecting and analyzing scientific publications related to ERP critical success factors with special attention to system modification. The literature review results in a comprehensive explanation of ERP modification. It includes elaborating on different types of misfit and customization to cultivate the understanding of ERP modification, a flowchart to analyze misfit to help the organization to evaluate modification requests, and critical success factors of modified ERP implementation.

scholarly journals A Completeness Framework for Critical Success Factors of ERP Implementation Projects: A Stakeholders Perspective

2013 ◽  
Vol 5 (2) ◽  
pp. 542-562
Author(s):  
Rekha Gupta ◽  
S. Kazim Naqvi
Keyword(s):  
Risk Aversion ◽  
Critical Success Factors ◽  
Success Factors ◽  
Time Constraints ◽  
Implementation Success ◽  
Success Story ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success ◽  
The Subject

The complex and integrated nature of Enterprise Resourse Planning (ERP) system is often coupled with time constraints and substantial financial commitments that inevitably make its implementation to be a highly risky undertaking . Reviews of the existing literature on the subject suggest that Critical Success Factors (CSFs) have been studied by researchers for risk aversion in ERP implementations. The review studies have often provided different listing of CSFs as per their research settings and scope. ERP projects necessitate organization wide transformation making stakeholders involvement and participation crucial for the success guarantee of the ERP project. Critical Success Factors related to stakeholders are often found in the understated position in spite of the prime contribution and difference they make to ERP implementation success story. The paper focusses on importance of identifying stakeholders CSFs for studying, monitoring and controlling purposes. It further attempts to provide a consolidated list of stakeholders CSFs along with proper categorization.

scholarly journals ENTERPRISE RESOURCE PLANNING (ERP) IMPLEMENTATION IN PAKISTANI ENTERPRISES: CRITICAL SUCCESS FACTORS AND CHALLENGES

2019 ◽  
Vol 2 (2) ◽  
pp. 1-35
Author(s):  
Muhammad Yousaf Jamil ◽  
Rafia Qayyum
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Global Supply Chain ◽  
Erp Systems ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success ◽  
Facilitators And Barriers

ERP systems are the backbone of global supply chain, while their success and failure determines the fate of the business. With enormous competition and ever increasing challenges in boundless trading, the IT linkages and E-Business involve extensive customization. There are many researches on the implementation facilitators and barriers in all types of organizations throughout the world but limited literature can be found in work specific to Pakistan. This study brings out the critical factors that drive a successful ERP system in Pakistan and also discusses the pitfalls to be avoided in order to prevent a disaster. Through this study, the critical success factors and the main challenges for implementation of ERP in Pakistani organizations have been recognized. In this way, suggested to localize for ERP implementation in Pakistani organizations.

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