Soft factors in integrating innovation in advanced e-services

2011 ◽  
Vol 15 (3/4) ◽  
pp. 161 ◽  
Author(s):  
Krassimira Paskaleva ◽  
Ian Cooper ◽  
Jose Angel Azorin
Keyword(s):  
2021 ◽  
Vol 2021 (8) ◽  
Author(s):  
Nabamita Banerjee ◽  
Karan Fernandes ◽  
Arpita Mitra

Abstract We study the effect of electromagnetic interactions on the classical soft theorems on an asymptotically AdS background in 4 spacetime dimensions, in the limit of a small cosmological constant or equivalently a large AdS radius l. This identifies 1/l2 perturbative corrections to the known asymptotically flat spacetime leading and subleading soft factors. Our analysis is only valid to leading order in 1/l2. The leading soft factor can be expected to be universal and holds beyond tree level. This allows us to derive a 1/l2 corrected Ward identity, following the known equivalence between large gauge Ward identities and soft theorems in asymptotically flat spacetimes.


2009 ◽  
Vol 25 (1) ◽  
Author(s):  
Harry van Dalen ◽  
Kène Henkens ◽  
Joop Schippers

Employers and employees on the productivity of older workers Employers and employees on the productivity of older workers The employers' perception of the productivity of younger and older workers is a major determinant of their HRM- and hiring policies with respect to both groups of workers. Using information from surveys among employers and employees we study employers' perceptions of younger and older workers, compare these perceptions with the perceptions held by employees and analyse the major determinants of these perceptions. Employers' perceptions appear to be determined primarily by factors like mental and physical capacity. Employees' overall perceptions depend more on 'soft' factors like loyalty, commitment and social skills.


2018 ◽  
Vol 10 (3) ◽  
Author(s):  
Musaiyadah Ahmadun ◽  
Siti Arni Basir ◽  
Osman Md Rasip

Many studies on the implementation of quality management programs were carried out by previous researchers. However, the study on the soft or human factors in the implementation of quality management programs is still poorly explored. Therefore, this article aims to analyze soft factors in the implementation of quality management programs at Selangor Islamic Religious Council or Majlis Agama Islam Selangor (MAIS). This study uses a qualitative method involving MAIS as a case study. Semi-structured interviews were used as a data collection method and supported by relevant documents collected from MAIS. A total of fifteen informants comprising top management and MAIS officers were interviewed to obtain in-depth information on the subjects studied. The findings reveal that there are six soft factors emerged in the implementation of quality management programs at MAIS namely leadership, training and development, teamwork, customer focus, Syura and rewards. This study demonstrates that soft factors has helped facilitate the implementation of quality management programs in MAIS. The results of this study can be used as guidance by managers in public or corporate organizatons in their efforts to implement quality management programs effectively.


Author(s):  
Faizah Abd Majid ◽  
Muhamad Kamal Sabran

The study investigated the Quality Improvement Practices (QIP) of selected small medium industries (SMIs hereafter) namely the E&E manufacturers in Malaysia. The objectives of this study are to investigate the influence of the quality improvement practices (QIP) among Malaysian E&E manufacturers on their compliance performance. The quality improvement level of twelve QIP; seven soft factors and five hard factors, were determined in the study. Later, the improvement level of the QIP was compared according to the manufacturers’ size, ownership, length of operation, and ISO status. A quantitative research method, which involved the distribution of a set of questionnaires, was used in the study. Another important aspect of the research is to identify relevant soft and hard factors that need emphasis in future trainings by the QIP trainers. As the sole assessor of Product Certification compliance for the manufacturers in Malaysia, SIRIM QAS has the data on the Malaysian manufacturers’ compliance performances. Based on the data, it can be concluded that Malaysian SMIs are still struggling in implementing quality improvement practices. The data has yielded interesting findings related to the identified soft and hard factors that need further emphasis in future trainings. The findings provided recommendations for future trainers of QIP.


2021 ◽  
Author(s):  
Andrea Kampmann

Risk management is confronted with a changing risk environment as both more complex and new risk factors, so-called unknown-unknowns, are arising. To address these developments effectively and to have an impact on critical decision-making processes in companies, this discipline needs to advance. Soft factors—such as communication—are seen as effective levers in this context. This book deals with the potential offered by the communication form storytelling for risk management. In a conceptual study, the author outlines different ways of applying storytelling in risk management. In an experimental study, she analyses and elaborates the advantages of storytelling over purely numerical forms of communication in the same field.


1995 ◽  
pp. 139-144
Author(s):  
Hans-Jörg Bullinger ◽  
Richard Kugel ◽  
Peter Ohlhausen ◽  
Alexander Stanke
Keyword(s):  

Author(s):  
Stefanie Kethers ◽  
Guenter Gans ◽  
Dominik Schmitz ◽  
David Sier

Public hospitals currently face an ever increasing demand on their resources, and there are many attempts at streamlining processes and patient flows. However, in many cases, optimizing processes is not enough, as ‘soft’ factors such as the relationships between hospital wards influence how efficiently the resources needed to treat patients are utilized. These factors are often ignored when attempting to improve patient flows. In this chapter, the authors describe a case study investigating the relationships between an acute stroke ward and a specialist stroke rehabilitation ward of a large metropolitan health service. The motivation for this study was the hospital management’s interest in improving communication and collaboration across wards as a means to optimize hospital processes, and thus, patient care. To assess the relationships between the two wards, the authors examined the patient handover process that links the wards’ activities and applied the Trust-Confidence-Distrust (TCD) framework of Gans et al. (2003), which was developed to model trust relationships in social networks, to examine the trust relationships between the wards.


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