Examining the relationship between system quality, knowledge quality and user satisfaction in the success of knowledge management system: an empirical study

2018 ◽  
Vol 9 (3) ◽  
pp. 203
Author(s):  
J. Prince Vijai
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
User Satisfaction ◽  
Management System ◽  
Knowledge Management System ◽  
System Quality ◽  
Knowledge Quality ◽  
The Relationship

On the Relationship between Ontology-Based and Holistic Representations in a Knowledge Management System

2013 ◽  
pp. 292-323
Author(s):  
Sylvia Melzer
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
The Relationship

This chapter presents a way for systematically combining ontology-based and holistic-based content descriptions in the context of knowledge management in order to increase recall while maintaining precision.

scholarly journals The Analysis Knowledge Management System Of Electronic Government South Tangerang Based On Usability Evaluation Using SUMI (Software Usability Measurement Inventory)

2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Thoyyibah T ◽  
Asep Taufik Muharram
Keyword(s):  
Knowledge Management ◽  
User Satisfaction ◽  
Management System ◽  
Usability Evaluation ◽  
Knowledge Management System ◽  
Electronic Government ◽  
Software Usability ◽  
The Government ◽  
System Life

E-Government performance in the application of quality management information communication technology is very necessary. A website-based system is also used to improve the quality of services and community participation in development. The context that becomes the material that needs to be examined is public service, the quality of websites managed by the government and user satisfaction so that there is a two-way interaction between the government and the community. The purpose of this study consisted of three stages which were first to determine the role of E-government by utilizing technology to support the development of a reliable information system in South Tangerang Regency. The second is to find out the extent to which the system is used in South Tangerang E-government through Usability Evaluation using SUMI (Software Usability Measurement Inventory). The method used in this study is a method adopted from the Knowledge Management System Life Cycle. The stages of the method are Evaluate Existing Infrastructure, Form The KM Team, Knowledge Capture, Implement the KM system. The results of this study are in the form of usability values on the E-Government website of South Tangerang and usability testing which becomes a benchmark for the success of a system with score scores for 85 effectiveness categories, 81.5

scholarly journals Impact of organisational factors on tacit knowledge sharing in HEIs: Focusing the mediating role of KM system quality

2021 ◽  
pp. 1621-1628
Author(s):  
Haleema Hassan
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Management System ◽  
Knowledge Management System ◽  
System Quality ◽  
Mediating Role ◽  
Tacit Knowledge Sharing ◽  
Organisational Factors

Higher Education Institutions (HEIs) greatly relies on tacit knowledge sharing. Hence, it is important to investigate the means of promoting knowledge retention. The growth of technology in knowledge management system triggers the transformation of knowledge quality to leverage institutional knowledge. HEIs as knowledge provider needs a knowledge sharing network which can meet the demands of changing knowledge. This paper aims to study the mediating role of knowledge management (KM) system quality between organizational factors and tacit knowledge sharing among academics of HEIs. Barron and Kenny method was used to measure the direct and indirect influence of KM system quality between organisational factors and tacit knowledge sharing. The prelude findings reveal that knowledge management system was effective through organisational factors which promote tacit knowledge sharing among academics of HEIs.

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