A framework for knowledge management in requirements engineering

Author(s):  
Alexei A. Serna ◽  
Oscar S. Bachiller ◽  
Edgar M. Serna
Author(s):  
Maryam Fazel-Zarandi ◽  
Mark S. Fox ◽  
Eric Yu

Knowledge Management Systems that enhance and facilitate the process of finding the right expert in an organization have gained much attention in recent years. This chapter explores the potential benefits and challenges of using ontologies for improving existing systems. A modeling technique from requirements engineering is used to evaluate the proposed system and analyze the impact it would have on the goals of the stakeholders. Based on the analysis, an ontology-based expertise finding system is proposed. This chapter also discusses the organizational settings required for the successful deployment of the system in practice.


Author(s):  
Karla Olmos-Sánchez ◽  
Jorge Rodas-Osollo

Despite significant advances in requirements engineering, the problem of eliciting the appropriate and correct requirements persists, partly due to the difficulties to transfer and transform knowledge. In this paper, the final revised version of a requirements elicitation strategy based on a full knowledge management perspective is presented. We assume that a knowledge management perspective is a useful approach for addressing certain inherent problems of requirements elicitation; especially in domains characterized by informal and unstructured information and where domain specialists use large amounts of tacit knowledge to solve everyday situations. Our motivation is to give competitive advantage to any business that faces the challenge of eliciting requirements to design products, find solutions or structure its own valuable knowledge. The promising results of applying the strategy to different real case studies provide empirical insights about the usefulness and value of the strategy.


2018 ◽  
Vol 9 (1) ◽  
pp. 31 ◽  
Author(s):  
Edgar M. Serna ◽  
Alexei A. Serna ◽  
Oscar S. Bachiller

2021 ◽  
Vol 13 (5) ◽  
pp. 2853
Author(s):  
Meira Levy ◽  
Irit Hadar ◽  
Itzhak Aviv

The importance of the role that knowledge management (KM) plays in the success of knowledge-intensive organizations has long been acknowledged. However, requirements engineering (RE) methods for KM solutions still lack maturity, as do the educational programs in this domain. In this paper, an agile-based educational method for teaching RE for KM solutions, specifically an agile KM RE methodology (AKM-REM), is proposed. The paper reports a teaching experience, in which 17 teams of graduate students learned and implemented AKM-REM, each in a different real-life case study. Data were collected via class observations and from the students’ submitted projects and underwent qualitative content analysis. The findings demonstrate the manner in which AKM-REM creates a culture of collaboration, trust, and reflection, fostering the dynamic and flexible organization that is required in today’s competitive business environment. The contribution of this paper is fourfold. First, it presents an extension of the research on agile-based RE for KM solutions as a specialized area. Second, it presents an extension of an existing method KM-REM along the agile principles. Third, it provides means for agile-based education for analyzing and addressing KM challenges effectively. Finally, it describes the importance of agile KM RE in the context of sustainability.


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