Practical experiences in knowledge management processes by multinational firms: a multiple case study

2007 ◽  
Vol 1 (3/4) ◽  
pp. 261 ◽  
Author(s):  
Enrique Claver ◽  
Patrocinio Zaragoza ◽  
Diego Quer
Keyword(s):  
Knowledge Management ◽  
Multinational Firms ◽  
Multiple Case Study ◽  
Management Processes ◽  
Multiple Case ◽  
Practical Experiences ◽  
Knowledge Management Processes

scholarly journals Main dimensions that impact knowledge management and university-business-government collaboration in the Brazilian scenario

2018 ◽  
Vol 25 (3) ◽  
pp. 258-273 ◽  
Author(s):  
Suzana Xavier Ribeiro ◽  
Marcelo Seido Nagano
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Triple Helix ◽  
Design Methodology ◽  
Multiple Case Study ◽  
Content Type ◽  
Multiple Case ◽  
The University ◽  
University Industry

Purpose The purpose of this paper is to investigate how certain characteristics of the university–industry–government collaboration facilitate knowledge creation and management, hence innovation focusing on particularities of the Brazilian scenario. Design/methodology/approach As a conceptual basis, there are correlations between theories of knowledge management and the Triple Helix, a model referenced to university–industry–government cooperation. The research was conducted through a multiple case study at two National Institutes of Science and Technology (INCTs in Portuguese). Findings The main results show the importance of participation in the INCT program, as it enables the creation of an organizational structure with the coordinator’s leadership, who directs the flow of knowledge among organizations and stimulates innovation. Originality/value The choice of the topic is justified by the lack of studies on the identification and analyses of the main aspects of this type of collaboration in an integrated way.

scholarly journals The Impact of Knowledge Management Processes on the Quality of Higher Education from the Perspective of University Professors: A Case Study of the Professors of the Faculty of Economic and Commercial and Administrative Sciences, University of Biskra – Al

2020 ◽  
Vol 13 (44) ◽  
pp. 28-54
Author(s):  
أ. جمعة خير الدين ◽  
أ. أحلام دريدي ◽  
أ. صبرينة خليل
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
University Professors ◽  
Quality Of Higher Education ◽  
Management Processes ◽  
The University ◽  
The Impact ◽  
Knowledge Management Processes

This study aimed to identify the impact of knowledge management processes on the quality of higher education from the viewpoint of university professors at the Faculty of Economic,Commercial and Administrative Sciences at the University of Muhammad Khaydar Biskra. To achieve this objective, the descriptive analytical and case study method was used. Thestudy population was 195 professors, 109 of whom were selected as a sample of the study. To collect data from the study sample, a questionnaire was used. 195 questionnaires weredistributed to the study sample, but 72 questionnaires were returned at a rate of return (66.05%). Then the hypotheses were tested based on a set of research methods, using theSPSS software. Major findings of the study indicated a statistically significant effect of knowledge management processes with their dimensions (quality of scientific research,quality of student services and graduates, quality of curricula and study programs) on the quality of higher education among professors of the Faculty of Economic, commercial andadministrative sciences at the University of Biskra. The study concluded with a set of recommendations, including the adopting knowledge management processes approach todevelop and improve the quality of higher education institutions, utilizing and activating professors' roles, knowledge, ideas and expertise.Keywords: knowledge management, knowledge management processes, higher education quality, university professors, University of Biskra.

scholarly journals Žinių valdymo įtaka nuolatiniam inovacijų kūrimui: atvejo analizė

2014 ◽  
Vol 68 ◽  
pp. 44-62 ◽  
Author(s):  
Ingrida Girnienė
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Structure ◽  
Knowledge Sharing ◽  
Continuous Creation ◽  
Management Processes ◽  
Study Results ◽  
And Storage ◽  
Knowledge Management Processes

Nūdienos dinamiškoje aplinkoje informacija ir žinios yra vieni iš esminių organizacijos išteklių ir pagrindiniai inovacijų šaltiniai. Šių išteklių tikslingas valdymas lemia organizacijų konkurencinį pranašumą kuriant didesnę pridėtinę vertę ir didinant jos procesų efektyvumą. Atsižvelgiant į Pasaulio ekonomikos forumo 2013–2014 metų šalių konkurencingumo tyrimo rezultatus, Lietuva užima 27 vietą tarp 148 valstybių pagal žmonių, turinčių aukštąjį išsilavinimą, skaičių, tačiau 44 vietą – pagal inovacijų ir verslo lankstumo subindeksą. Šie statistiniai duomenys leidžia daryti prielaidą, kad Lietuvos organizacijose žinių potencialas yra aukštas, tačiau jis nėra pakankamai išnaudojamas. Susiklosčiusi realybė verčia ieškoti būdų ir metodų, kaip būtų galima ją keisti lygiuojantis į užsienio šalių patirtį. Viena iš priežasčių, kodėl Lietuvos inovatyvumo indeksas yra ganėtinai žemas, galėtų būti ta, kad dažnai organizacijoje trūksta sistemingumo ir tikslingumo valdant žinias, nesukuriama atvira, darbuotojų pasitikėjimą skatinanti aplinka, kai darbuotojai noriai dalijasi žiniomis ir įgyta patirtimi, dėl to sukuriamos naujos prekės ir paslaugos, įgyjamas konkurencinis pranašumas. Šio straipsnio tikslas – konceptualių teorinių įžvalgų analizės rezultatų pagrindu, pasitelkiant inovatyviam sektoriui priklausančią įmonių grupę, nustatyti esminių žinių valdymo veiklų įtaką nuolatiniam inovacijų kūrimui organizacijoje.Pagrindiniai žodžiai: žinios, žinių valdymas, inovacijos, žinių valdymo modelis, žinių valdymo strategija, organizacinė kultūra, mokymasis. Knowledge management influence on continuous creation of innovations: a case studyIngrida Girnienė Summary The knowledge-oriented society and economic challenges evoke constant changes in all modern organizations. Knowledge is an inexhaustible source of creating innovative ideas, which is one of the essential conditions of innovation development. Today, knowledge management is closely associated with innovative activities. The scope of studies related to determining the impact of knowledge management on innovation is constantly increasing. In order to continuously create innovations, organizations should formulate their knowledge management strategy and integrate it into the organizational strategy, create the organizational culture which could stimulate knowledge sharing, promote continuous learning and the improvement of competencies, identify the key knowledge, create new ideas, develop and acquire new skills, constantly store and share knowledge. The article highlights knowledge management activities affecting innovation, presents an integral knowledge management model which stimulates a continuous creation of innovations, and provides a case study results demonstrating the knowledge management influence on innovation. According to the case study results, knowledge management processes, particularly knowledge sharing, storage, and creation, make the greatest impact on the continuous creation of innovations. Besides, the organizational culture and the organizational structure also influence the process of innovation creation. The knowledge processes, such as sharing and storage, make the greatest influence on the organizational, marketing and product innovation, and process innovation is impossible without knowledge acquisition and storage. Organisations seeking to continuously create different types of innovation should develop knowledge management processes, with a particular emphasis on knowledge storage while applying appropriate technological solutions, and knowledge sharing while creating a favourable organizational culture and choosing the optimal organizational structure.

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